Crowne Plaza DALLAS-MARKET CENTER ★★★★

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$80
avg/night
Rate based on
Check-in: Mar 6, 2016 Check-out: Mar 7, 2016

Not so great

Would not recommend Mon, Oct 11, 2010
The hotel itself was very nice but after a long day of travel, the last thing we appreciated was the rudeness of the front desk clerk. Not only did he halfway throw his keys across the counter at me, did not direct us to the elevators or how to get to our room, he put us in the wrong room. When we planned our package, I ordered a room with a King-size bed and even paid a cost for the upgrade. They placed us in a room with one double; hardly fit for two people to sleep on. It took over two hours on the phone with the hotel manager [...] to halfway straighten out the mess. The hotel clerk told us to take our business elsewhere and proceeded to be exceptionally rude to both my boyfriend and I. The next morning, the hotel director apologized to us and gave us a complimentary breakfast. She was very kind to us and after that, we did not have any more problems.

| Boise, Id Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 2 /5
  • Value: 3 /5

OK but not sure I'd stay here again

Would not recommend Fri, Sep 24, 2010
Not my first pick for location but room was clean and staff was friendly and seemed to care. You could not have paid me enough money to get in that pool. It looked like it hadn't been cleaned in months. Biggest issue was security. None of the doors was locked after 6 PM (even though they all had a sign indicating such). Mentioned it to one of the managers after my first day and she said she would look into it but still doors were not locked. Would have been nice to have some benches for us smokers. Also, due to laptop problems needed to use the business center but there was only one computer with someones kid playing games on it. Young lady at the desk apologized and let me use her computer in the office which was greatly appreciated.

| Kalamazoo, MI Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 3 /5

Almost a winner !

Would not recommend Thu, Sep 23, 2010
service was prompt & attentive, but the telephone did not work initially which was an annoyance

Time saver

location was excellent to the airport

| providence,ri Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

A whole lot of hotel for the price!!

Would recommend Tue, Sep 7, 2010
This Was A Nice Clean Hotel! The room was A lot bigger than what i thought i would get. The pool was a little small or cramp. Staff was extra friendly.

| Cleveland, Oh Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect for the price!

Would recommend Tue, Aug 31, 2010
It was my son's birthday so we stayed at the Crowne because it was close to Medieval Times. Our room had a great view of downtown Dallas and the hotel itself was very nice. The staff were polite and didn't bother us with anything. Everything for my reservation was ready when we got there and we were able to go straight up to our room. The pool was nice and relaxing. Very few guests were around at any given time. Pretty much had it to ourselves. As far as the bathroom fixtures... They just need to be tightened up. The sink faucet was very loose and the bath faucet was almost turned sideways. (room 1015) The TVs are outdated and the remote wouldn't let me change the channel up. I was going to call the staff and let them know but we barely watched any TV. Sure they would have fixed it. But yes, wouldn't hurt to put in some new electronics :-) I would have paid an extra $20 easy if the room had a flat panel and a better selection on entertainment. Breakfast was great (not the cont... that was cold and bad). Pay the extra for some french toast and eggs. It'll fill you up! Overall, loved the stay. Cost only slightly more than the run down motels I've stayed in during trips to Tulsa. Will totally revisit.

Dining

Take the time to visit Mike Anderson's BBQ House. It's on Harry Hines and Butler. Researched it before visiting Dallas and it's some of the best you can find. It was delish!

| Sulphur, OK Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

not what you said it would be

Would not recommend Sun, Aug 29, 2010
asked fo a hotel in downtown dallas and you got me a hotel 5 miles away

| venice Business

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 1 /5
  • Value: 2 /5

family get away

Would recommend Thu, Aug 26, 2010
great way for the weekend

Entertainment hint

my family went to daves and busters

| mt.pleasant, tx Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Wonderfuls Stay!

Would recommend Tue, Jul 13, 2010
Quiet, restful, easy access to freeway. Front Desk very helpful!

| Portland, OR Singles

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Unbeatable location for the price"

Would recommend Sun, Jun 27, 2010
Excellent customer service and great response to request.

| Conroe, Texas Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

very nice!

Would recommend Mon, Jun 21, 2010
everyone was very nice. we had a small pet with us but that made no difference at all. everyone was very polite and helpful!

| dallas tx Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5