The Adolphus is one of the very few historically relevant properties in the DFW area. Not only is it beautiful and located right in the middle of down-town, but it is perfectly appointed with a fantastic staff. The hotel far exceeded my
expectations and I can't wait to find an excuse to go back again.
Friendly staff. Room was very spacious. Only problem was we chose this hotel because they advertised complimentary shuttle service within 3 miles. It was not available when we needed it and had to get a taxi. Other than the transportation issue
this hotel was perfect.
had great service, wonderful staff and huge spacious rooms full of amenities. Immaculately clean. This facitlity is fanatastically located in the heart of downtown Dallas and is conviently located next to everything...Convention center, West
End, Zoo, Dealy plaza, book depository....right in the heart of Historic Dallas.......Wonderful experience
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Everything is a business trip or vactioner would need is pretty much within a short walk. But you need to bring a good pair of shoes for walking. Parking in the area is almost none existent except for the valet in hotel. So plan on doing some walking.....Everything is within a couple of blocks
The room was really nice. We stayed 2 nights and each night went well. We only stayed in a double queen room but it was nice enough for four girls. We were there for an anime convention going on at the Sheraton so we did have to walk maybe half a
mile to get to the Kon. Valet was expensive but they did a good job.
Hotel experience was fine. Everyone was very friendly. But they put us in a section of the hotel that was very outdated. We had stayed there before in a different room that was not outdated so I think because we booked through a travel site they
put us in the un-rennovated section. It was clean, just old looking and dark. But beds were comfy and nothing really to complain about so overall good stay for the price. Also, breakfast the next morning was delicious and the staff at the bistro was extremely friendly.
Weekend trip to visit the Art District's Museums, Symphony Hall, Winspear Opera, Wyly Theater and Rachofsky House. Best place to stay without renting a car, is the Fairmont Hotel, because of close walking distance to most events, could not get in
(lots of weddings), Adolphus next best. [...] guaranteed deluxe kingbed room, only got a queenbed,on a low floor. I was charged $9.50 for a bottle of Fiji Water (maybe 1 liter)which had been sitting on top of the mini bar (crazy), never opened the minibar. No concierge was ever on duty, and bellhops pretended to be concierges and claimed to be able to get you tickets to the opera, which never happened. When I called the reception at 11pm to complain about this lack of service, security answered and laughed. There definitely was no 5 star service!!!!I had read that the hotel serves high tea in the lobby in the afternoon and when I happened to walk into the lobby tired from walking back from the Arts District in 90 degree heat,I asked to be served tea. I was told that only if I had made a reservation could I get this service. I finally found a waiter who was willing to get me a pot of tea after I explained that I was a hotel guest and not a walk-in with a reservation.....it's a convention hotel that does not care about individual travelers.
I arrived early but was checked into a room with no hassles and upgraded to a king size bed at no extra charge. My room was large, spotlessly clean and quiet. The hotel itself is opulent and reeks of class. If you are attending a conference or
business meeting in downtown Dallas the Hotel Adolphus should definitely be on your short list of choices.