$84 Avg/night
Rate based on Check-in: Apr 17, 2014 Check-out: Apr 19, 2014

Extended Stay America - Austin - Arboretum - South

2 stars
9100 Waterford Centre Blvd, Austin, TX 78758
Hotel Overview
Reviewer score
2.3
out of 5
10 reviews
Friendly and Helpful

Staff was very helpful checking in and out and giving food advice. Breakfast choices were... See full review

  • Nalin
  • Apr 21, 2013
great Hotel

Great stay , could not have been better staff was great , room very clean See full review

  • GE Harris
  • Jan 14, 2013
At Extended Stay America, only 10 miles from Austin, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 124 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice.

Extended Stay America - Austin - Arboretum - South Rooms

Deluxe
DELUXE STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
In-Room Safe
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Bath tub

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Hotel Map

30.3766 -97.7304
Nearby airports
Austin Bergstrom Intl Airport, (AUS), 16.50, MI, N;
Area description
City Center

Nearby points of interest

  • Mount Bonnell: 4.5 mi
  • Texas Military Forces Museum: 4.7 mi
  • Elisabet Ney Museum: 4.8 mi
  • Mayfield Park Cottage: 5.1 mi
  • Texas Memorial Museum: 6.2 mi
  • LBJ Presidential Library: 6.3 mi
  • University of Texas at Austin: 6.3 mi
  • Darrell K Royal - Texas Memorial Stadium: 6.4 mi
  • The Blanton Museum of Art: 6.6 mi
  • Bob Bullock Texas State History Museum: 6.7 mi
  • Frank Erwin Center: 6.9 mi
  • Town Lake Hike and Bike Trail: 7 mi
  • Texas State Capitol: 7.1 mi
  • St. Marys Cathedral: 7.3 mi
  • O. Henry Home and Museum: 7.7 mi
  • Mount Bonnell: 4.5 mi
  • Texas Military Forces Museum: 4.7 mi
  • Elisabet Ney Museum: 4.8 mi
  • Mayfield Park Cottage: 5.1 mi
  • Texas Memorial Museum: 6.2 mi
  • LBJ Presidential Library: 6.3 mi
  • University of Texas at Austin: 6.3 mi
  • Darrell K Royal - Texas Memorial Stadium: 6.4 mi
  • The Blanton Museum of Art: 6.6 mi
  • Bob Bullock Texas State History Museum: 6.7 mi
  • Frank Erwin Center: 6.9 mi
  • Town Lake Hike and Bike Trail: 7 mi
  • Texas State Capitol: 7.1 mi
  • St. Marys Cathedral: 7.3 mi
  • O. Henry Home and Museum: 7.7 mi
  • Austin Nature and Science Center: 7.7 mi
  • Austin City Limits Live: 7.8 mi
  • Austin's Children Museum: 7.8 mi
  • Austin Convention Center: 7.8 mi
  • Zilker Botanical Garden: 7.9 mi
  • Zach Theater: 8 mi
  • Zilker Metropolitan Park: 8.1 mi
  • Umlauf Sculpture Garden: 8.1 mi
  • Barton Springs Pool: 8.2 mi
  • Town Lake: 8.9 mi
  • One World Theater: 10.6 mi
  • McKinney Falls State Park: 13.6 mi
  • Austin Zoo: 14.7 mi
  • Lady Bird Johnson Wildflower Center: 15.8 mi
  • Circuit of the Americas: 17.7 mi
  • Westcave Preserve: 24.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (10)

Ratings and reviews for Extended Stay America - Austin - Arboretum - South

Overall score

2.3 / 5
10 out of 10
Amenities:
2.7
Room cleanliness:
2.5
Hotel staff:
4
Room comfort:
2.4
Location:
4
Value:
2.7

30% would recommend to a friend.

Sort by:
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

1
TTC Member
San Antonio
Mar 31, 2014

Dirty and Smelled like smoke

The staff is really friendly and helpful. The room I stayed in smelled like cigarette smoke. I carry febreeze in my car and wasted almost the entire bottle on that room... But it still stunk. Thank goodness I was there for only one night! The bathtub had black stuff in it and there was a spider also. I would've complained, but I was in a rush to just drop my luggage and head out to an event. When I checked out, I notified the girl that the room stunk of smoke- she said because I booked on This website, I get any room available, even if my preference is non-smoking. I didn't even know there were still smoking rooms available at hotels... Anyway. I'm considering booking straight with hotels if I am going to be treated like a 2nd rate visitor for using This booking site. I've read other reviews where hotels do the same thing to Online booking customers.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

1
SJ17
Raleigh, NC
Nov 20, 2013

Won't stay here again

We chose this hotel because we went to the F1 Grandprix in Austin and you can imagine there weren't many choices left 1 month before the event when I was looking for hotels in the area, besides the ridiculous amount of money this and all other hotels in the area where charging for that weekend. First of all we received a smoking room when we had reserved a non smoking room , according to them they where booked due to ther race. Then we had no soap or any other essentials in the bathroom, the bathroom door would not close and apparently the walls are very thin because you could here every little noise from the people next door, cars on the highway, and drunk guests coming in at 2 am yelling at each other. Definitely will not stay here when we return for the Grand Prix next year.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

5
Nalin
Business
St. Louis, MO
Apr 21, 2013

Friendly and Helpful

Staff was very helpful checking in and out and giving food advice. Breakfast choices were sufficient. Maybe add hard boiled eggs and dry cereals. Internet was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

1
Texas Traveller1
Austin, TX
Apr 2, 2013

The bar was set low and they still got under it

Arrived on Friday nite late. The front desk staff was friendly and capable. Disappointed that we were placed in a room on the backside of the property, but not a major concern. The room itself is a different story. Although we requested a non-smoking room, the room smelled so strongly of cigarettes that we had to wash even the clothes we did not wear upon our return home. This was an extended stay hotel, so it comes with a kitchen and table. Unfortunately, the room is, at best, a standard sized hotel room so it was very cramped. I have worked on extended stays and this room would be too small for anything more than a weekend. Everything was clean however. I was battling a cold and there were no tissues in the room so that was a minor inconveinence. We left the room Saturday AM after a decent night's sleep on the queen bed. When we returned on Saturday night, it was apparent that the room had not been cleaned as the bed was still unmade and the wet towels were still in the bathroom. I went to the front deak to get more towels and they were very accomodating and apologetic. I was never told that there would be no housekeeping on Saturday or I would have been more careful with our towel usage. Overall, we chose the hotel because they gave us a favorable rate for the weekend. We didn't expect much, but the smell in the room and the lack of housekeeping left much to be desired.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
2
Dining tip: Short drive from hotel

Austin, TX: Franklin's Bar-B-Q...get there before 9 AM for the 11 AM opening if you want to be guaranteed something to eat

Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

3
no nickname really123
Business
on a plane somewhere
Mar 20, 2013

Extra charge for faster Internet

The hotel was essentially OK, but a bit noisy because of other guests. But what really irked me was that there were extra charges for various speeds of (wireless) Internet access. This was not specified on their web site (nor on o-r-b-i-t-z). The basic Internet speed was pretty bad (it could have been through others using it or bad reception) and it was very disappointing for doing actual work.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There's a 24 hour diner called Jim's about 2 blocks east on the access road.

Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

5
GE Harris
Texas
Jan 14, 2013

great Hotel

Great stay , could not have been better staff was great , room very clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

2
Ron H
San Antonio, TX
Dec 28, 2012

Clean but small

For an extended stay hotel the room was very small. Thankfully we only were staying one night. The biggest issues was the bed, like sleeping on a board. Very uncomfortable. The room was clean, bathroom was clean, and the front desk person was very nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

1
Anonymous
Wichita Falls, Tx
Feb 13, 2011

Nasty

The staff at the hotel was very nice upon checking in but when we got to our room, it was awful!!! The floors were dirty, the bathroom toilet seat was wet(no idea what the mystery liquid was), there was a man gravy stain on the chair next to the bed, found a spider in the bed, and the walls must be thin because we could hear conversations from our neighbors. Overall, I can't believe we paid what we did for this room because it was definitely not worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

3
Anonymous
Business
Illinois
Aug 15, 2010

economical, quiet, compact

For a business trip, this was fine, but I didn't really take advantage of its best features, like the kitchenette. For a vacation stay with my wife, it would be nice and economical. Everything looked nice and clean, but there was still a slight "cheap motel mustiness". It did seem to clear out a little during my 3 days. Perhaps I got used to it. It was within walking distance of the U of T Reseach Park, the prime reason for selection, but there are no sidewalks in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Extended Stay America - Austin - Arboretum - South

Reviewer score

1
Anonymous
USA
Sep 15, 2007

Clerk was courteous and helpful.

This room stunk and also the carpet was very dity. When I got there it had a heavy smell of bleach and later turned, off the air conditioner, what a mistake. The bed, pillow and room smelled heavy in smoke and it just had a bad odor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Time-saving tip: Not Applicable

There is a freeway in front and situated in an industrial area, for I could hear the train at night which kept me awake.

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