$52 Avg/night
Rate based on Check-in: Sep 6, 2015 Check-out: Sep 9, 2015

Quality Inn at Arlington Highlands

2 stars
View map of 121 East I-20, Arlington, TX 76018

Hotel Overview

Reviewer score
3.0
out of 5
14 reviews
family get away..

My stay was great we were located by the pool which was a great view for us. See full review

  • Catrice F.
  • Jul 28, 2015
Family trip

Our trip was great every one was polite & friendly. We will definitely stay there again & will... See full review

  • MARTHA R.
  • Jun 13, 2015
Hotel is located at I-20 and Matlock. They are in the heart of the new Arlington Highlands which is an outdoor center featuring 29 shopping outlets, 18 restaurants, the Studio Movie Grill Cinemaplex and much more. The Parks Mall (indoor shopping) is only 1/2 mile away and the entertainment district is only eight miles away. A free hot breakfast awaits you every morning. There is a business center. All rooms offer free wireless high-speed Internet, coffee maker, refrigerator and microwave. Non-smoking suites also available. Pet Accommodation: $10 USD Per Night and Per Pet. Limit for Pet: A maximum of 45 pounds, and 2 pets per room.

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Amenities

  • Free breakfast
  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Activities
Outdoor pool
Picnic area/tables
Dining
Free breakfast
Vending machines
Services
Business center
Laundry service
Guest laundromat
Multilingual
In-Room Safe
Shopping mall
Meeting/Banquet facilities
FAX
Internet
WiFi
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Room
Radio
Sofa bed

Nearby points of interest

  • Rangers Ballpark in Arlington: 5.2 mi
  • Ameriquest Field In Arlington: 5.2 mi
  • Six Flags Over Texas: 5.7 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Quality Inn at Arlington Highlands

Overall score

3 / 5
5.01.0
14 out of 14
Amenities:
2.9
Cleanliness:
3.2
Hotel staff:
3.6
Comfort:
3.4
Location:
4.6
Value:
3.1

57% would recommend to a friend.

Sort by:
Review of Quality Inn at Arlington Highlands

Reviewer score

5
5.01.0
Catrice F.
Family
N/A
Jul 28, 2015

family get away..

My stay was great we were located by the pool which was a great view for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Quality Inn at Arlington Highlands

Reviewer score

5
5.01.0
MARTHA R.
Family
N/A
Jun 13, 2015

Family trip

Our trip was great every one was polite & friendly. We will definitely stay there again & will recommend Quality Inn to our family and friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Quality Inn at Arlington Highlands

Reviewer score

4
5.01.0
selm64
Couples
Arlington, Tx
Jul 6, 2014

fun night

The desk staff were very friendly. We felt welcomed as soon as we walked in. The room was comfortable and very clean. The location was excellent. I would recommend this hotel. I wish they allowed pets

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Quality Inn at Arlington Highlands

Reviewer score

1
5.01.0
Cinmcman
Family
Milwaukee WI
Jul 30, 2012

I don't like the idea of sleeping with cockroaches!

Dirty rooms, roaches, charged for nights I did not stay. That's just the beginning. This journey began June 22, 2012. It's now July 30 and I'm still dealing with Choicehotel guest Relations Dept, the hotel front desk, bookkeeper, and general manager. Was charged for time that I was not there. The invoice I later saw online showed that they made up the 'check in and check out time'. The lie about check out time was obvious since I was on a plane to ORD at that moment. I could go on but I think you get the point.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Family

Review of Quality Inn at Arlington Highlands

Reviewer score

2
5.01.0
Cowboy Fan
Friends
Ankeny, IA, USA
Sep 28, 2011

Disappointing stay

I have stayed at several Quality Inns, but this was by far the worst. The staff was the biggest issue as they had poor communication with each other and us, as well as some big egos to get over. We had to change rooms because of stains on the sheets. The next room had stains all over the couch. We got no cleaning service our second day, even after we called to let them know we were leaving for the day. Another room sat with a chair on the bed, curtains open, our entire stay, clearly uncleaned. The only plus was the location. The Highlands was a wonderful shopping center with tons of places to eat!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Friends

Dining tip: Long walk from hotel

My husband and his friend loved Bone Daddy's. It had great food and the waitresses were something to see, hah! Not super family friendly due to their outfits. Nice service, friendly staff.

Review of Quality Inn at Arlington Highlands

Reviewer score

3
5.01.0
Anonymous
Family
Houston, TX
Aug 2, 2010

Average

It wasn't a 5 star hotel but for the price it was fine. It was close to UTA and in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Quality Inn at Arlington Highlands

Reviewer score

3
5.01.0
texas-miner
Family
el paso tx
Aug 16, 2009

ben1615

The hotel is located in a great location; shopping center is next to hotel. Ranger and Cowboy stadium is within a few miles. The hotel is very nice, i might have not stayed in the remodeled unit because the carpet seemed used (stains) and the bathroom needed tile repairs. The shower had low water flow and the toilet did not flush properly. The swimming pool is excellent but i did not locate the exercise room. Overall, the hotel was good and i would stay there again when i travel to Arlington.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Quality Inn at Arlington Highlands

Reviewer score

4
5.01.0
MCD
Family
Houston, TX
Aug 4, 2009

Great value

Visiting UTA. Convenient to UTA and RIGHT next to shopping, dining and movie locations.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short walk from hotel

Anything you want within 5 minute walk-adjacent to property.

Review of Quality Inn at Arlington Highlands

Reviewer score

1
5.01.0
BusVisitor
Business
Portland, OR
Aug 2, 2009

Don't Stay Here

Although the hotel is located in an excellent area, it was a complete disaster. The physical appearance of the building was terrible. The stairway to the second floor was half missing. Doors did not have a security lock. The wireless internet did not work. Open wiring was exposed in the rooms. The area behind the bed was so dirty that it clearly had not been cleaned in years. Do not stay here if you value your health and family.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of Quality Inn at Arlington Highlands

Reviewer score

1
5.01.0
Dallas fun havers
Couples
Dallas,TX
Aug 2, 2009

Absolutely AWFUL!

We live in Dallas and were going to a gathering at Glorias restaurant at the highlands. Didn't want to drive home late so thought to get a night at a hotel close by. Big mistake. The Highlands is a nice, new shopping center that suggests quality will be abundant. So dissapointed upon arriving at the Quality Inn. Service was poor, the staff member helping us was mediocre at best. The stairs walking up to our room were cement and crumbling. Extremely unsafe! The iron rails were rusty as well. The absolute worst part was the water. I showered and washed my hair twice with the hotel shampoo and then with my own. I am a hair stylist and knew immediately the water was unacceptable. I couldn't even get my hands through the tangles of my long hair! We had to make an emergency trip to a friends home to reshower and wash out the oily residue that was left from the hotel water!!I almost cried, and I am not a crier! The overall experience was horrible and we will not return or recommend the Quality Inn to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Couples

Dining tip: Long walk from hotel

Stay at a different hotel PLEASE!

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