Hotel Overview
Mediocre
Hotel was nice, had a good location.
Hotel staff were very friendly and very helpful.
Room was nice...
See full review
-
me
- Jul 7, 2011
Unexpected Surprise!
This is the first time we used [...]and extended stay hotels. The website was easy to navigate...
See full review
-
Jim
- Jun 28, 2011
Hotel Map
2100 Cinema Dr., Amarillo, TX 79124
- Nearby airports
- Amarillo International, (AMA), 6.00, E, Mile
- Area description
- City
Amenities
- Air Conditioned
- City Center
- Copy Service
- Double Bed
- Elevators
- FAX
- Free Local Telephone Calls
- Free parking
- Handicapped Rooms/Facilities
- Heated Guest Rooms
- Ironing Board
- King Bed
- Kitchen
- Kitchenette
- Laundry/Valet Services
- No Smoking Rooms/Facilities
- Parking
- Pets allowed
- Phone Service
- Queen Bed
- Safe Deposit Box
- Sofa Bed
- Telephone
- Vending Machines
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for ESA Amarillo-West
- All travelers (18) 3.3 / 5
- Business (4) 3.8 / 5
- Couples (4) 3.3 / 5
- Families (7) 3.1 / 5
- Singles (3) 3.3 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 3.4
- Hotel staff:
- 3.9
- Room comfort:
- 3.4
- Location:
- 4.1
- Value:
- 3.7
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
TL
Never again!
The location was fine. The hotel is disgusting. We went through 3 rooms just to find one without an odor. Had to leave for 2 hours to give them time to clean it. Mind you, we checked in at 4:45. Gross gross gross! I would have gone somewhere else but I would not have gotten a refund. There were also no amenities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
me
Mediocre
Hotel was nice, had a good location. Hotel staff were very friendly and very helpful. Room was nice very comfortable. Only downside, there was trash on the floor in the room, trash under the bed, and the toilet paper had not been replentished.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Jim
Unexpected Surprise!
This is the first time we used [...]and extended stay hotels. The website was easy to navigate through and the price range was fair. The hotel was clean and nice. We will be back again!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Talk to the hotel management about dining coupons!!!
Reviewer score
Would recommend
JIm
Nice Stay
It was nice having the kitchenette. The room is spacious and comfortable. Some maintanance is needed in the rooms. A lamp shade was torn up and peeling and the drain stop was broken in the bath tub. Overall it was still a nice stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Leal
It was mediocre
It did not smell well. Seemed under-kept. Looked clean but it did not smell clean. It was too worn down for as new as the building is.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Dining tip:
Not Applicable
No breakfast served at this hotel.
Reviewer score
Would recommend
Traveling mom
Great Value
I was traveling with my kid and she loved that there was a mini kitchen! She called it a little house. It was great to be able to store our drinks and food for our next day of traveling and I used the ice from the ice trays for our cooler. It would have been nice if they had a complimentary breakfast or even a better stocked vending machine, but food was only a short drive away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Entertainment tip:
Short walk from hotel
The theater is right across the parking lot
Reviewer score
Would not recommend
Switchedto[...]
Don't even risk it
Made the reservation online, was there 20 minutes later. 35 minutes later the desk clerk still had not shown up. Left. [...] And still no one had shown up at the front desk.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
TROY
LITTLE THINGS COUNT
NICE PEOPLE - THE NON-SMOKING ROOM ASSIGNED TO ME HAD HEAVY SMOKE SMELL WITH ROOM DEODORIZER. . . THE NICE LADY AR THE DESK ([...]) MOVED ME TO ANOTHER ROOM WHICH WAS FINE. . . CLEAN . . . BUT THE TV RECEPTION WAS TERRIBLE. . . THE TV SYSTEM OR THE TV NEEDS TO BE REPLACE D IN ROOM 105. . .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Just Me
Clean and comfortable.
Clean and comfortable. Highly recommended.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Bob
Long way from home
We arrived pretty late to the hotel. It was clean and comfortable. The kitchen was a plus. This was not a five star hotel, but it was rated appropriately, clean, with great amenities and a helpful staff. We would stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Change search
Hotel Map
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