The Grand Resort Hotel and Convention Center

2 stars
3171 Parkway, Pigeon Forge, TN 37863
Hotel Overview
Reviewer score
2.7
out of 5
64 reviews
Sub. in McMinn County

We had a Fantastic Time. Everything was real good. We had fun in the Jacuzi and the swimming pool... See full review

  • Anonymous
  • Jun 15, 2011
My review of The Grand Resort Hotel and Convention Center

Our stay at the Grand Resort was great the manager was very helpful and all of the food and workers... See full review

  • Anonymous
  • Oct 26, 2008
Pigeon Forge hotel overlooks river, has a waterfall, pool, Jacuzzi
The Grand Resort Hotel and Convention Center in Pigeon Forge has an on-site restaurant, five-story waterfall with reflecting pool, heated outdoor pool and indoor Jacuzzi. The hotel overlooks a river and mountains. Other amenities at this 425-room, eight-acre property include picnic areas, a game room, and meeting space for up to 200. Pigeon Forge is home to entertainment including musical shows, Dollywood, shops and restaurants.
Highlights
  • On-site Seaton's Cafe is open for breakfast and located in the atrium of the Grant Resort Hotel and Convention Center
  • Heated outdoor pool and indoor Jacuzzi
  • Pigeon Forge hotel has river and mountain views
  • Meeting space accommodates up to 200 people and banquet services for up to 2,500 people
Location
The Grand Resort Hotel and Convention Center is located in the heart of Pigeon Forge. The town is famous for its music performances, theaters, restaurants and shops. Dollywood is less than two miles away. Gatlinburg and the Great Smoky Mountains National Park are a short drive away.
Rooms
The 425 rooms at this five-story elevator hotel include either two double beds or one king bed, plus a microwave, refrigerator, coffee maker and cable TV. The hotel has exterior corridors with balconies. Children stay free, and cribs and rollaway beds are available. There is a pet policy (fees apply, call for details) at the Grand Resort Hotel and Convention Center.
Features
The Grand Resort and Convention Center makes a splash with its five-story waterfall that drops into a reflecting pool. Guests can take a dip in the heated outdoor pool or the indoor Jacuzzi. Enjoy the outdoors in the picnic areas or while taking in the river and mountain views. A game room adds appeal. Free parking and lobby Wi-Fi are just two more perks.
Transportation
  • McGhee Tyson Airport (24.2 mi/39 km)
Attractions
  • Pigeon Forge Factory Outlet Mall (0.7 mi/1.1 km)
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Dixie Stampede (1.2 mi/1.9 km)
  • Dollywood (2.4 mi/3.9 km)
  • WonderWorks (2.4 mi/3.9 km)
  • Gatlinburg (7.1 mi/11.4 km)
  • Gatlinburg Convention Center (9 mi/14.5 km)
  • Ripley's Aquarium of the Smokies (9.8 mi/15.8 km)
  • Great Smoky Mountains National Park (10.1 mi/16.3 km)
  • Ober-Gatlinburg (10.3 mi/16.6 km)
  • Knoxville Zoo (30.7 mi/49.4 km)
Business
  • Two dividable meeting rooms can hold up to 200 people
  • High-end audiovisual equipment available
  • Banquet services for up to 2,500 people

Hotel Map

35.7927 -83.5596
Area served
Pigeon Forge.
Nearby airports
McGhee Tyson Airport (TYS)
Area description
The Grand Resort Hotel & Convention Center is located in the heart of action-packed Pigeon Forge, TN. This luxurious, renovated hotel is in the heart of downtown Pigeon Forge, located at traffic light #6, and only minutes from Gatlinburg and The Great Smoky Mountains National Park. Pigeon Forge has a lot to offer, from music theaters to dinner shows, go-carts and putt putt for the little ones, outlet shopping for mom and golf for dad. Dollywood theme park and Dolly's Splash Country are approximately 1 mile from hotel, via Teaster Lane.

Recommendations for you

Customers who viewed The Grand Resort Hotel and Convention Center also booked these hotels.

Reviewer score 3.3 out of 5
Reviewer score 3.7 out of 5
Reviewer score 3.5 out of 5

The Grand Resort Hotel and Convention Center Rooms

King Room
Room with a King bed includes microwave, refrigerator, coffee maker, direct dial telephones, 80 channel cable TV and individual heat & air. Smoking and non-smoking rooms available.
Standard Double
Room with 2 Double beds includes microwave, refrigerator, coffee maker, direct dial telephones, 80 channel cable TV and individual heat & air. Smoking and non-smoking rooms available.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Pet friendly
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Dollywood: 1.3 mi

Dining

Seaton's Cafe
Seaton's Cafe is located in the atrium of The Grand Resort Hotel. The hours of operation are from 7:00 AM to 11:00 AM. Hotel offers a buffet style breakfast and/or a continental breakfast daily.

Meeting facilities

Meeting Info
The Grand Resort Convention Center offers 85,000 square feet of meeting space for up to 7,000 people, with "state-of-the-art" audio, video and lighting equipment.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (64)

Ratings and reviews for The Grand Resort Hotel and Convention Center

Overall score

2.7 / 5
5.01.0
64 out of 64
Amenities:
3.1
Room cleanliness:
3.3
Hotel staff:
3.3
Room comfort:
3.2
Location:
4.2
Value:
3.1

50% would recommend to a friend.

Sort by:
Review of The Grand Resort Hotel and Convention Center

Reviewer score

2
5.01.0
Anonymous
Business
USA
Feb 18, 2008

not so hot

We stayed at the grand resort in pigeon forge tn. the outside looked nice but the inside wasnt so great. the indoor pool and hot tub was right next to the dining area and the check in. the indoor pool also needed some concrete work done on the bottom. we only stayed one of the two nights that we paid for. we ended up going back home. as far as check in the receptionist was very nice

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

there was miniture golf just right up the road just a nice walk. several shops to browse through

Was this review helpful to you?
Thank you for your feedback!
Review of The Grand Resort Hotel and Convention Center

Reviewer score

4
5.01.0
Anonymous
Business
Dayton, OH
Feb 18, 2008

good for the price

maintenance was very run down,hotel staff was very slow.but as far as everything else was good.great location.excellent price

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grand Resort Hotel and Convention Center

Reviewer score

5
5.01.0
Anonymous
Business
USA
Feb 17, 2008

excellent value for the money

THE GRAND RESORT HOTEL AND CONVENTION CENTER IN PIGEON FORGE, TN WAS COMFORTABLE, HAD A LARGE ROOM, AND WAS VERY CLEAN. THE LOCATION IS IN THE MIDDLE OF PIGEON FORGE, CONVENIENT TO EVERYTHING.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

THERE IS SHOPPING, DINING, AND ENTERTAINMENT ALL ERY CLOSE TO THE HOTEL (WITHIN 2 MILES).

Was this review helpful to you?
Thank you for your feedback!
Review of The Grand Resort Hotel and Convention Center

Reviewer score

2
5.01.0
Anonymous
Business
USA
Feb 17, 2008

No Hot water

Room was clean, mini fridge was nasty and we had no hot water for the entire stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top