MainStay Suites Conference Center ★★★

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$66
avg/night
Rate based on
Check-in: Feb 14, 2016 Check-out: Feb 15, 2016
4.2 /5
Overall score
81%
Would recommend
Amenities:
4.3
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
3.9
Location:
4.2
Value:
4.1
1 2 3 4 5

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Overview

The MainStay Suites Pigeon Forge sits on a 25-acre farm. A stream runs in front of the extended-stay property, and there are views of the Smoky Mountains. Guests of the hotel find fully equipped kitchens, weekly housekeeping and free continental breakfast and coffee. An indoor pool, outdoor pool, exercise room, hot tub and lazy river keep guests entertained. On-site laundry facilities are another nice perk. Business travelers appreciate free high-speed Internet, on-site conference facilities and a business center.

Location

The MainStay Suites Pigeon Forge is located on a 25-acre farm about five miles away from the top attractions in the area, including Dollywood and the Dixie Stampede Theater, as well as shopping and restaurants. Gatlinburg and the Great Smoky Mountains National Park are a short drive away.

Rooms

All rooms at the MainStay Suites Pigeon Forge include a fully equipped kitchen with full-size refrigerators, microwaves, two-burner cooktops, dishwashers, cookware and utensils. Options include suites with separate bedrooms, sitting rooms and living rooms. Cable television includes movie channels. Housekeeping service is weekly at this Pigeon Forge extended-stay hotel.

Property features

At MainStay Suites Pigeon Forge, start the morning at off right with a free continental breakfast that includes hot items. High-speed Internet access, weekday newspapers and local calls are all free. Outdoor amenities include a heated pool with sundeck, a lazy river and jogging trail on the property. Indoors, guests will find an exercise room, heated pool, hot tub and a popcorn machine in the lobby.

Highlights

  • Extended-stay hotel located on 25-acre farm
  • Rooms have fully equipped kitchens and weekly housecleaning
  • Recreational options abound including an indoor pool, outdoor pool, exercise room, hot tub and lazy river
  • On-site laundry
  • Free high-speed Internet and free breakfast

Nearby attractions

  • Pigeon Forge Factory Outlet Mall (1 mi/1.6 km)
  • Dixie Stampede (1.6 mi/2.6 km)
  • Dollywood's Splash Country (2.2 mi/3.5 km)
  • WonderWorks (2.7 mi/4.3 km)
  • Dollywood (2.8 mi/4.5 km)
  • Gatlinburg (7.6 mi/12.2 km)
  • Ripley's Aquarium of the Smokies (10.3 mi/16.6 km)
  • Great Smoky Mountains National Park (10.4 mi/16.7 km)
  • Ober-Gatlinburg (10.7 mi/17.2 km)
  • Knoxville Zoo (31 mi/49.9 km)

Business

  • Free high-speed Internet
  • On-site conference facilities
  • Business center with access to copy and fax services

Transportation

  • McGhee Tyson Airport (23.8 mi/38.3 km)

Recommendations for you

Guest score 3.9 / 5
$59
Guest score 3.9 / 5
$54
Guest score 4.5 / 5
$99
Guest score 4.3 / 5
$75
Guest score 3.6 / 5
$38

Amenities

Featured

  • Free Wi-Fi in Room
  • Indoor pool
  • No smoking rooms/facilities

General

  • Air conditioned
  • No smoking rooms/facilities
  • Elevators
  • Ice machine

Activities

  • Indoor pool
  • Exercise gym

Dining

  • Coffee maker in room

Services

  • Business center
  • Guest laundromat
  • In-Room Safe
  • Meeting/Banquet facilities

Internet

  • Free Wi-Fi in Room

Parking

  • Parking
  • Outdoor parking
  • Bus parking

Accessibility

  • Brailled elevators

Room

  • Television with cable
  • Telephone
  • AM/FM alarm clock
  • Microwave
  • In room movies
  • Iron

Reviews

4.2 /5 Overall score

81% Would recommend

  • Amenities: 4.3/5
  • Cleanliness: 4.4/5
  • Hotel staff: 4.2/5
  • Comfort: 3.9/5
  • Location: 4.2/5
  • Value: 4.1/5

Enjoyed the stay.

Would recommend Tue, Jul 14, 2015
The Staff was very polite and helpful. Served a continental breakfast. Had several pools, hot tub and lazy river, which the children loved. Was close to attractions. The only thing that I would make a change to was the positioning of the air conditioner. It was close to sitting area and at times it would get to cold. Would definitely stay there again.

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great hotel

Would recommend Mon, Jul 6, 2015
My husband and I decided to stay a few extra days in pigeon forge with our kids and niece (we had been in a cabin for a week with more family), so we got a room from mainstay and we quite impressed. The kitchenette was wonderful and the staff was very nice and accommodating. We plan to stay there again in October

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

weekend birthday getaway

Would recommend Tue, Feb 10, 2015
We was thrilled with the room we got there was five of us and we where all happy with the room and the comfort and convenience of all the things to do in town. Breakfast was great the indoor pool wasn't crowded the hot tub was awesome. We stayed two nights and we will stay here again... A+++++

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Quiet

Would recommend Tue, Sep 9, 2014
You'll appreciate the fact that the hotel is located on a quiet side street, off the extremely busy main drag.

Entertainment hint

If planning to see shows at Dollywood look up the daily schedule ahead of time on-line and plan your visit so you don't run around unnecessarily or wind up missing something you want to see. If you love 50's and 60's music the Dreamland Drive-In show was terrific.

| Davidson, NC Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Satisfactory Lodging

Would recommend Mon, Aug 25, 2014
It had been about thee years since our family last stayed at this property. In my opinion, they have changed for the better since our last trip. Housekeeping now comes every day and changes out towels, trash and makes your bed for you. In the past, you had to call to request this and they were unreliable. Now you can leave your towels and trash can in front of the door and come back that evening with everything exchanged/cleared. They have a snack sales area in the lobby with coke products for those who like that brand. Breakfast is still crowded but the staff who tends the breakfast area work hard to keep it stocked. The food is good if you like biscuits and gravy, sausage and eggs. I like those things. If you want yogurt, you will be disappointed as there was no yogurt. Oatmeal, cereal and waffles are there. We have a family of five with kids aged 10, 8, and 6 and the rooms are just enough for our family thanks to the sofa bed. The sofa bed in our room was on of the better ones with a mattress that is OK. The beds themselves were also satisfactory. I had to get extra towels as usual but the front desk was very cordial in giving them out. Check in went quickly. The two people who were there were not happy. The gentleman asked me how many key cards I wanted, I told him (3), and he handed me two cards. I asked for the third and he gave it to me. They put my parking pass for only one night instead of the two I booked. The staff the next day gave me another pass showing both nights. The two who were there at check in are certainly not the folks who they would want on the promotional video for the place if one is ever made. They have outdoor and indoor pools and a nice sitting area. As my kids get older, it will be harder to stay here as the rooms are really meant for families of three or four. Five people over 12 will likely not be comfortable in the rooms. There is a safe in the room which is very nice. The dishes in the rooms were not very plentiful. I think that if a guest swipes a glass or plate, they are not quick to replace. We took some plastic spoons and forks from breakfast so we could all have a utensil in the room if desired. Overall this is a satisfactory place in a GREAT location off the main drag in Pigeon Forge. If you are staying five in the room, be mindful that it will be crowded, especially if all the guests are full grown.

| Virginia Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

Fantastic...almost

Would recommend Tue, May 27, 2014
The hotel itself was great. Quiet and away from the loudness of the strip. The amenities were great as well. The staff was nice and the room was very clean with fresh linens. The only problem was a personal preference...The mattress was extremely firm. Way too hard for my taste. However that's my only complaint and I recommend this property very much.

| Chattanooga, TN Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

OK at best.

Would not recommend Tue, Apr 29, 2014
Heated indoor pool was not heated during entire stay. Indoor pool water was ice cold. Breakfast was overcrowded every morning. Got food poisoning from breakfast on the second morning. Did not eat it anymore after that, Beds were hard as a brick in the room. Overall, not a very enjoyable hotel experience. Staff did not seem to care that the pool was not heated as advertised.

Dining

Eat at Bennett's BBQ and JT Hannah's Kitchen.

| Virginia Family

3 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 3 /5

Fantastic getaway

Would recommend Sat, Apr 12, 2014
We really enjoyed our stay here and will definitely be back again.

| Braselton, Georgia Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Comfort and Close

Would recommend Sun, Feb 16, 2014
We arrived in a snow storm and were greeted very courtesly. The hotel is undergoing renovation that should almost be completed. Our room was very comfortable with nice beds and a sitting area with the kitchenette ready to use. The breakfast was very good with a good selection of food. I would stay there again and probably will in the near future. It is off the main street of Pigeon Forge with a red light to help with traffic congestion and near all the shows and access to restaurants. While there I needed to see a doctor for an eye problem. The staff were very helpful in giving me directions to the nearest emergency room and then enquired about my eye when I returned later in the day. Over all it was an excellent stay and I would heartily recomment this hotel to my friends.

| Kingsport, TN Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Just so-so

Would not recommend Wed, Jan 2, 2013
This is a middle of the road hotel. We were there for two nights. The rooms were fairly clean, but old. Our room's heater (room #417) never did work properly. The second night, the maintenance man came very quickly after we called the front desk (yea!), but what he told us would work, didn't (boo!). For the second night in a row we woke up at 3:00 am in a sweat b/c the room temp was 80. We would have requested another room, but our kids were in the next room to us and we didn't want to bother. The breakfast was so - so; nothing special. We liked the location fine - off the beaten path a few blocks. We'll look for another option the next time we're in the area.

| Tuscaloosa, AL Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

Top hotels

Nearby points of interest

Dollywood 1.7 mi

Hotel Policies

  • Check-in: 03:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$66
avg/night
Choose dates
Rate based on Check-in: Feb 14, 2016 Check-out: Feb 15, 2016