Nightly rates from $95
Rate based on Check-in: Jun 6, 2012 Check-out: Jun 7, 2012

Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

3 stars
308 HENDERSON CHAPEL ROAD, PIGEON FORGE, TN 37863
Hotel Overview
Reviewer score
3.6
out of 5
17 reviews
Nice enough hotel

The staff was friendly, and the food bar had so many choices it was hard to decide what to eat. See full review

  • travelcrazy
  • Apr 27, 2012
Great Room, Thin Walls

The room itself was great; living area, the bathroom was bigger than the other areas with a jacuzzi... See full review

  • CaitlinH
  • Mar 19, 2012
Pigeon Forge Hotel's Location is Perfect The ideal Smoky Mountains vacation begins when you select the Holiday Inn Express® Pigeon Forge / Near Dollywood hotel's location in the heart of Pigeon Forge. You and your family will be close to everything, from the Titanic Museum to the scenic splendor of the Smoky Mountains. Families love Pigeon Forge hotels with an indoor pool, and we're no exception. But we have a location that gets you to amazing attractions, such as Dollywood, acres of shopping and family shows easily, since the trolley stops directly across from us. Don't miss a trip to Tanger Five Oaks Outlets or the upside down WonderWorks Science Museum while you're the hotel's guest. In Pigeon Forge, TN, our guests can combine business with pleasure. While the family enjoys the fun, you can connect with clients thanks to the free Wi-Fi access throughout the hotel. And our two meeting rooms are the right size for a sales presentation, corporate retreat or a team meeting. But the real star for the hotel's guests in Pigeon Forge, TN is this hotel. We offer outstanding amenities ranging from comfortable rooms with a microwave and fridge to a video arcade and playground for the kids. Barbecue grills and picnic tables add a taste of home. The complimentary breakfast offers an array of hot favorites. You can even pick up discounted tickets to area attractions at our Front Desk. Make your plans to stay in the heart of Pigeon Forge with us!

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Reviewer score 3.8 out of 5
Reviewer score 3.9 out of 5
Reviewer score 3.8 out of 5

Hotel Map

Nearby airports
Mcghee/Tyson, (TYS), 35.00, MI, SE;
Area description
Resort, resort

Amenities

  • Accessible facilities
  • Business center
  • Coffee Maker in Room
  • Cribs Available
  • Desk with Lamp
  • Email Service
  • Executive Level
  • FAX
  • Free breakfast
  • Free Local Telephone Calls
  • Free Newspaper
  • Hairdryer in Room
  • High-speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • Maid Service
  • Microwave
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Phone with speaker
  • Pool
  • Safe Deposit Box
  • Satellite TV
  • Temperature Control
  • Tennis
  • Tour Desk
  • TV
  • White Board

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (17)

Ratings and reviews for Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Overall score

3.6 / 5
17 out of 17
Amenities:
3.8
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.9
Location:
4.5
Value:
3.9

82% would recommend to a friend.

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Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
travelcrazy
north carolina
Apr 27, 2012

Nice enough hotel

The staff was friendly, and the food bar had so many choices it was hard to decide what to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
CaitlinH
Houston, TX, USA
Mar 19, 2012

Great Room, Thin Walls

The room itself was great; living area, the bathroom was bigger than the other areas with a jacuzzi tub, separate shower, and 2 sinks, and then the bedroom area. It would have been perfect except that we found out quickly that the walls were very thin. We could hear the TV playing in the room across the hall and at about 11:45pm we could here the guy in the room next to us talking on the phone. We called the front desk and soon after that we didn't hear him anymore but then we heard the noisiness of water running through the pipes next door. It seemed awfully loud, especially considering we were in the bedroom with the bathroom door closed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
5
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
ZM
Colonial Heights, Va.
May 31, 2011

PF

This hotel was overall pretty nice. The only problem was that the air conditioning unit was very loud so we used only the fan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short drive from hotel

There were so many restaurants within a short walk or short drive that it was hard to choose a place to eat. We ate at the Western Sizzlin Buffet was was very reasonable priced and the the food was good.

Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
MzSooner
Denver, CO
Apr 1, 2011

Good Downhome Folk

Hotel was ok, spent most of our time at the Dollywood Park and other attractions. The room could be updated, but overall not that bad. Breakfast was common fare, but again it was free so that helped with the budget. Good time overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
Jimmy
Douglasville, Ga.
Nov 29, 2010

Good location for the price.

On arrival was told that "[...]" had cancelled my reservations. I handed them my reciept that I printed out from [...]off my e-mail, and they called [...] and was hung up on once and lost contact once. Both hotel clerks did all they could to conferm my arrival. Finally they said ok, and that they would work it out. Not a good experance. Because of the mix up, we lost our room with two twin beds, and had to settle for a room with a Queen size bed. Not what we had wanted. The Motel it's self was good, it was the check-in that messed every thing up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

2
Mom
LaGrange, Georgia
Aug 1, 2010

"Would not stay again"

Hotel needs updating! Old and worn! Hotel and rooms smelled and did not seem clean. Blankets on beds had holes in them. Ask for additional blankets and received more with holes. We were on the top floor and the air conditioning never cooled the room off, due to the heat outside. We did not sleep good due to being hot.I would not go back to this hotel or recommend it to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
dont know
Texarkana, Ar
Jul 19, 2010

fun place to go

When we got to Pigeon Forge we went straight to the hotel. It looks more up to date in the pictures on the website than when you get there. The service was very good and the room was very clean. My a/c was loud in my room and the lady moved me to a different room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Dining tip: Short walk from hotel

The Blue Moose burgers and wings has the best onion rings i have ever eaten. you have to try them. The wings are very good also.

Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
Sheshe
Nashville, TN
Apr 12, 2010

Better than expected

The only negatives: Bees outside where the playground is located. Our room wasn't cleaned one day. My 3 yr old pulled the DND hanger from the door and threw it inside of our room. When we returned, it was hanging from the door w/a note saying that it was hanging on the door and they did not clean the room b/c it was hanging on the door. It was not b/c I told him to take it off of the door before we left.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

I would check out Deer Park Petting Zoo. My little ones thought it was neat.

Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
JNC
Indiana
Oct 10, 2009

It Okay

Good place to use as a base to see other things. Good location. Average facility and features.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Holiday Inn Express Hotel & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
Dave
Versailles, KY
Sep 7, 2009

Dave

Black Bear Jamboree and Wonderworks are very close, and are great for the family...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short drive from hotel

Black Bear Jamboree is a great Dinner theater!!

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