$69 Avg/night
Rate based on Check-in: Jan 6, 2015 Check-out: Jan 7, 2015

Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

3 stars
308 Henderson Chapel Road, Pigeon Forge, TN 37863
Hotel Overview
Reviewer score
3.7
out of 5
19 reviews
Great location

We really enjoy this hotel. We have stayed here on several occasions. The location is ideal. See full review

  • mistyw3
  • Dec 20, 2014
would stay again

The stay was very pleasurable and the hotel staff was very friendly. I would recommend it to family... See full review

  • Anonymous
  • Jul 1, 2007
Holiday Inn Express & Suites is located in the heart of Pigeon Forge where fun, excitement, and adventure awaits you. We offer microwaves and refrigerators in all rooms. Enjoy our delicious breakfast bar located in the lobby which features both hot and cold items. Breakfast hours are 6:30am to 10:00 am. Relax in our indoor pool and hot tub or enjoy our outdoor sundeck and playground. We offer free Wi-Fi service along with free parking. There are several restaurants within walking distance. The Fun Time Trolley stops just a few steps from our front door. We are 1-6 miles from most attractions and restaurants including Dollywood, the Great Smoky Mountains, Wear Farms, The Island, the LeConte Convention Center, several shopping outlets, theaters and dinner shows.

Recommendations for you

Customers who viewed Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 3.7 out of 5
Reviewer score 3.5 out of 5

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
In-Room Safe
Shops/Commercial services
Tour desk
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Cribs available
Temperature control
Computer in Room
Ironing board

Nearby points of interest

  • Dollywood: 2.7 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (19)

Ratings and reviews for Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Overall score

3.7 / 5
5.01.0
19 out of 19
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4
Location:
4.6
Value:
4

84% would recommend to a friend.

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

5
5.01.0
mistyw3
Business
Woodstock
Dec 20, 2014

Great location

We really enjoy this hotel. We have stayed here on several occasions. The location is ideal.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
5.01.0
CaitlinH
Business
Houston, TX, USA
Jun 13, 2012

Returning Home

This hotel was a great pit stop on our way back from Washington D.C. to Houston. The neighbors were a little noisy but quit down after I called the front desk. Overall it was a fantastic stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
5.01.0
travelcrazy
Business
north carolina
Apr 27, 2012

Nice enough hotel

The staff was friendly, and the food bar had so many choices it was hard to decide what to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
5.01.0
CaitlinH
Business
Houston, TX, USA
Mar 19, 2012

Great Room, Thin Walls

The room itself was great; living area, the bathroom was bigger than the other areas with a jacuzzi tub, separate shower, and 2 sinks, and then the bedroom area. It would have been perfect except that we found out quickly that the walls were very thin. We could hear the TV playing in the room across the hall and at about 11:45pm we could here the guy in the room next to us talking on the phone. We called the front desk and soon after that we didn't hear him anymore but then we heard the noisiness of water running through the pipes next door. It seemed awfully loud, especially considering we were in the bedroom with the bathroom door closed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
5.01.0
Anonymous
Business
Colonial Heights, Va.
May 31, 2011

PF

This hotel was overall pretty nice. The only problem was that the air conditioning unit was very loud so we used only the fan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

There were so many restaurants within a short walk or short drive that it was hard to choose a place to eat. We ate at the Western Sizzlin Buffet was was very reasonable priced and the the food was good.

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
5.01.0
MzSooner
Business
Denver, CO
Apr 1, 2011

Good Downhome Folk

Hotel was ok, spent most of our time at the Dollywood Park and other attractions. The room could be updated, but overall not that bad. Breakfast was common fare, but again it was free so that helped with the budget. Good time overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
5.01.0
Anonymous
Business
Douglasville, Ga.
Nov 29, 2010

Good location for the price.

On arrival was told that "[...]" had cancelled my reservations. I handed them my reciept that I printed out from [...]off my e-mail, and they called [...] and was hung up on once and lost contact once. Both hotel clerks did all they could to conferm my arrival. Finally they said ok, and that they would work it out. Not a good experance. Because of the mix up, we lost our room with two twin beds, and had to settle for a room with a Queen size bed. Not what we had wanted. The Motel it's self was good, it was the check-in that messed every thing up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

2
5.01.0
Anonymous
Business
LaGrange, Georgia
Aug 1, 2010

"Would not stay again"

Hotel needs updating! Old and worn! Hotel and rooms smelled and did not seem clean. Blankets on beds had holes in them. Ask for additional blankets and received more with holes. We were on the top floor and the air conditioning never cooled the room off, due to the heat outside. We did not sleep good due to being hot.I would not go back to this hotel or recommend it to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

3
5.01.0
Anonymous
Business
Texarkana, Ar
Jul 19, 2010

fun place to go

When we got to Pigeon Forge we went straight to the hotel. It looks more up to date in the pictures on the website than when you get there. The service was very good and the room was very clean. My a/c was loud in my room and the lady moved me to a different room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

The Blue Moose burgers and wings has the best onion rings i have ever eaten. you have to try them. The wings are very good also.

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Review of Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD

Reviewer score

4
5.01.0
Anonymous
Business
Nashville, TN
Apr 12, 2010

Better than expected

The only negatives: Bees outside where the playground is located. Our room wasn't cleaned one day. My 3 yr old pulled the DND hanger from the door and threw it inside of our room. When we returned, it was hanging from the door w/a note saying that it was hanging on the door and they did not clean the room b/c it was hanging on the door. It was not b/c I told him to take it off of the door before we left.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

I would check out Deer Park Petting Zoo. My little ones thought it was neat.

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