$51 Avg/night
Rate based on Check-in: Oct 27, 2014 Check-out: Oct 29, 2014

GuestHouse Inn Pigeon Forge-Parkway

2 stars
202 Emert Street, 202 Emert Street, Pigeon Forge, TN 37863
Hotel Overview
Reviewer score
2.3
out of 5
104 reviews
Great Experience

The staff went above and beyond to make sure we had everything we needed and the description fit... See full review

  • agonzo
  • Aug 4, 2014
BATHROOM

BATHROOM NOT VERY CLEAN FLOOR AND TOILET, BATHTUB ALSO. See full review

  • Casey1
  • Apr 16, 2012
Budget Pigeon Forge hotel with free Wi-Fi, breakfast and phone calls
GuestHouse Inn Pigeon Forge is located on a main trolley route behind McDonald's, Corky's BBQ and the Golden Corral. Its proximity to Dollywood and the sites of Pigeon Forge is a selling point. The 98-room budget hotel has an outdoor pool and many freebies, including a daily full hot breakfast, high-speed wireless Internet, in-room refrigerators, local and long distance calling, upgraded bath amenities and 100% Egyptian cotton towels. Pet-friendly rooms are available on request (fees apply, call for details) and a floor is designated for smoking. The property also offers wedding services and two free attraction tickets.
Highlights
  • Budget Pigeon Forge hotel centrally located near Dollywood and local sights
  • Seasonal outdoor pool at GuestHouse Inn Pigeon Forge
  • Free full hot breakfast, Wi-Fi access and two free attraction tickets 
  • Pet-friendly rooms available upon request (fees apply, call for details)
Location
The location behind a McDonald's, Corky's BBQ and Golden Corral means a quick bite is never far away from GuestHouse Inn Pigeon Forge. Venture not much farther for Dollywood and the sights, restaurants and shops of downtown Pigeon Forge.
Rooms

The 98-room GuestHouse Inn Pigeon Forge has accommodations overlooking a small outdoor pool and the surrounding woods. Guest room choices include one queen, two double or one king bed. A cozy window bay adds to the relaxation. All rooms have in-room refrigerators and hair dryers and many have microwaves. Also available are upgraded bath amenities and 100% Egyptian cotton towels. High-speed wireless Internet is complimentary, as are a full hot breakfast and local and long distance calls. Pet-friendly rooms are available (fees apply, call for details) and there is a designated smoking floor.

Features
The free amenities at GuestHouse Inn Pigeon Forge start with a daily full hot breakfast and continue with free local and long distance calls, free high-speed wireless Internet and free parking. A small seasonal outdoor pool cools guests off after a long day of sightseeing in Pigeon Forge and nearby Gatlinburg. The many recreational opportunities at the Great Smoky Mountains National Park are less than 10 miles away.
Transportation
  • McGhee Tyson Airport (24.6 mi/39.6 km)
Attractions
  • Dollywood's Splash Country (1.2 mi/1.9 km)
  • Pigeon Forge Factory Outlet Mall (1.4 mi/2.3 km)
  • Dollywood (2.5 mi/4 km)
  • Wonderworks (3.1 mi/5 km)
  • Gatlinburg (6.5 mi/10.5 km)
  • Gatlinburg Convention Center (8.4 mi/13.5 km)
  • Ripley's Aquarium of the Smokies (9.2 mi/14.8 km)
  • Great Smoky Mountains National Park (9.3 mi/15 km)
  • Ober-Gatlinburg (9.6 mi/15.5 km)
  • Knoxville Zoo (31.4 mi/50.5 km)
Business
  • Free high-speed wireless Internet

Hotel Map

35.7833 -83.5539
Area served
Chattanooga, Gatlinburg, Pigeon Forge, Maryville, Townsend, Sevierville, Cherokee, Asheville, Knoxville, Kodak, Seymour, Oak Ridge
Nearby airports
Gatlinburg, (GKT), 10.00, MI, N; Mc Ghee Tyson, (TYS), 38.00, MI, E;
Area description
Suburban, One of the closest hotels to Dollywood Dixie Stampede The Old M

Recommendations for you

Customers who viewed GuestHouse Inn Pigeon Forge-Parkway also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 3.7 out of 5
Reviewer score 3.3 out of 5

GuestHouse Inn Pigeon Forge-Parkway Rooms

1 King Bed Non Smoking
Description not provided
1 Queen Bed Non Smoking
Description not provided
2 Double Beds Pet Friendly Room
Description not provided
2 Double Beds Family Room Non Sm
Description not provided
2 Queen Beds Non Smoking
Description not provided

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
General
Air conditioned
Free local telephone calls
Elevators
Ice machine
Activities
Outdoor pool
Dining
Vending machines
Services
Express check in
Guest laundromat
Express checkout
Internet
High-speed internet
Parking
Free parking
Truck parking
Bus parking
Accessibility
Accessible parking
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Microwave
Temperature control
Iron
Ironing board

Nearby points of interest

  • Dollywood: 1.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (104)

Ratings and reviews for GuestHouse Inn Pigeon Forge-Parkway

Overall score

2.3 / 5
5.01.0
104 out of 104
Amenities:
2.3
Room cleanliness:
2.7
Hotel staff:
2.7
Room comfort:
2.6
Location:
3.8
Value:
2.8

35% would recommend to a friend.

Sort by:
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

2
5.01.0
Christina1102
Business
Carthage, Tn
Oct 20, 2014

pigeon forge getaway

Overall it was ok. The room was outdated and dirty. The breakfast was old biscuits. Good location.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

3
5.01.0
traveler from the south
Business
greenville sc
Sep 14, 2014

great location

Good location. Biggest complaint is that they turn off ALL the parking lot lights at night! We couldn't even see our vehicle from our hotel window. Front desk said it was done to save money. Won't stay here again because of that.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

5
5.01.0
agonzo
Business
Chattanooga, TN
Aug 4, 2014

Great Experience

The staff went above and beyond to make sure we had everything we needed and the description fit perfectly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

1
5.01.0
ALTN
Business
sc
Jul 29, 2013

Dont waist your money

Syliva was the lady at the front desk when we arrived to the hotel. She was very rude and raised her voice at us! She told she was going to go check on our room and we waited 45 mins for her to "check" on our room and when to find out they double booked the hotel and we had no room to stay! we payed for 2 night and wouldnt give us a refund for double booking. She said well you should of gotten here sooner and you could have gotten a room. we arrived to check in at 4;30. So we paid for 2 nights and woudlnt give us a refund. she said she would call to see if other hotels in the area had room for us but we would have to pay out of our pockets!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

1
5.01.0
stefaniwademomof3
Business
Georgia
Jul 2, 2013

NEVER AGAIN!! Absolute WORST cusromer service of my life!

NEVER AGAIN!! I am writing this @ 1:00 am after being in Dollywood all day w/ 3 kids because I have never had such horrible customer service!! I was REFUSED towels & washcloths by Sylvia, the night"manager". We have 4 people & were left 3 towels, 3 hand towels & 2 wash clothes. She actually raised her voice to me & said everyone in the hotel gets 1 towel period!! When I explained we needed them not only to dry our bodies but for our hair she said " too bad. Use the 2 you have then bring them down and I'll give you 2 more". Unbelievable- I stood their for an hour folks waiting for the owners info or a complaint line. Sylvia actualy gave me the 800 # that rang back to her!! To top it off she threatened to call the police on me if I didn't leave the lobby. I asked her to- I welcomed it! I would love to have cops show @ 12:30am because I want towels. Of course once I told her that I would welcome the cops watching the footage of me politely standing there for an hour WAITING for TOWELS!!! I will also say that there was a pair of dirty flip flops left by the bed from the previous occupant...if there were any rooms in town this holiday I would be in one of them. As it is I will make sure I continue this review on every social site I can think of. I will follow up w/ the Guest House franchise and the BBB, etc... it will be far more headache for Mr Shah, the owner than just training his team to provide basic customer service. I truly can not believe the level of incompetence he has at his front desk in the evenings!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

1
5.01.0
68hemidart
Business
virginia
Apr 28, 2013

family getaway gone bad

Staff was completely out of line. The owner was extremely rude. I took her to the room to show her how filthy the room was, it had dog hair in the bed and urine in the window seat cushion. She stated there was nothing wrong with this room. We politely asked for our money back so we could go find another hotel. The owner got angry then called my sister inlaw stupid and dumb and can't read that we weren't going to get our money back that they don't give back refunds. My sister inlaw has 3 degrees and is a registered nurse.The owner of the hotel refused us our money back after we pd for 2 rooms for 2 days. Don't waste your money on this hotel. Save yourself time and money and if you book a room here bring a police officer along with you so you can be refunded if you don't like your room.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

1
5.01.0
Travelbyday99
Business
Kentucky
Oct 22, 2012

Don't waste your money!

Staff was super rude. Room was dirty. Save ur money

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Shopping tip: Short drive from hotel

If you r wanting to be close to shopping stay closer to sevierville. Traffic is horrible if you stay closer to gatlinburg.

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

1
5.01.0
shelly haven
Business
hamilton, OH
Oct 16, 2012

weekend getaway

The room smelled like a dog. Didn't realize they allowed pets at the hotel. The room was ok, could have been cleaner. The towels were really warn. It wasn't a three star to me. The only good thing was the location. It looked fine from the outside.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

2
5.01.0
Friendly suggestion
Business
Virginia
Sep 17, 2012

Very dissatisfied

This is the first time that we were very dissatisfied with this stay. Bathroom needed to be cleaned. Had to do it ourself. No one had towels to give us until the next day. B/f was cold each morning and staff didnt seem to care when told. Will never stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of GuestHouse Inn Pigeon Forge-Parkway

Reviewer score

4
5.01.0
mkenney
Business
lebanon tn
Aug 28, 2012

vacation

We enjoyed ourself. Very reasonable price. Needed more house keeping attention. Overall we had a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Long walk from hotel

Dixie stampede.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top