$76 Avg/night
Rate based on Check-in: Aug 31, 2015 Check-out: Sep 1, 2015

Comfort Suites Pigeon Forge

2 stars
View map of 2423 Teaster Lane, Pigeon Forge, TN 37863

Hotel Overview

Reviewer score
3.6
out of 5
11 reviews
Family vacation

We were very happy with our stay! The staff was very friendly. We loved the indoor and outdoor... See full review

  • Wanita S.
  • Jul 19, 2015
perfect quick mid-week trip

Nice Motel with very good personnel and extra clean rooms. See full review

  • boomer15
  • Jul 5, 2014
This hotel has been newly renovated. View the new look of our guest rooms and breakfast area and see for yourself. Located in the heart of Pigeon Forge. Convenient to Trolley Stop and Black Bear Jamboree, Dollywood and Splash Country. Hotel amenities include Free Hot breakfast, exercise room, game room, guest laundry and Courtesy Internet Cafe. All rooms offer micro-fridge, Free High Speed Internet Coffee Makers, Private balconies with mountain views available. Complimentary full breakfast.Hotel has indoor heated and outdoor seasonal pools. Pool hours are 10AM to 10PM. Fitness center and business hours are 7am to 10pm. All Comfort Suites are smoke free and joining rooms can not be guaranteed, is based on availability. Check-in starts at 4 PM.

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Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Non Smoking
Elevators
Activities
Indoor pool
Exercise gym
Game room
Dining
Coffee maker in room
Services
Business center
Guest laundromat
Internet
WiFi
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Microwave
In room movies
Sofa bed
Iron
Wet bar

Nearby points of interest

  • Dollywood: 2.5 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Comfort Suites Pigeon Forge

Overall score

3.6 / 5
5.01.0
11 out of 11
Amenities:
3.9
Cleanliness:
3.7
Hotel staff:
4.3
Comfort:
4.3
Location:
4.5
Value:
3.6

64% would recommend to a friend.

Sort by:
Review of Comfort Suites Pigeon Forge

Reviewer score

5
5.01.0
Wanita S.
Family
N/A
Jul 19, 2015

Family vacation

We were very happy with our stay! The staff was very friendly. We loved the indoor and outdoor pool. The location was minutes away from Gatlinburg and also close to everything in pigeon forge. We enjoyed going to the islands of pigeon forge.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Comfort Suites Pigeon Forge

Reviewer score

4
5.01.0
Kelli S.
Couples
N/A
Jan 5, 2015

Spontaneous trip

My husband and I decided to come to Gatlinburg on our way to South Carolina for New Years. The hotel was great and in the perfect location! The staff was very friendly and quick to check is in. The room was comfortable, although we didn't stay there much since we went sight seeing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Comfort Suites Pigeon Forge

Reviewer score

4
5.01.0
Hale family fun
Family
pigeon forge, tenn
Oct 14, 2014

Fun getaway

We had went thru another booking agency and they contacted us the day before we left and said our hotel was overbooked and they could not accommodate us. We called and went online and booked with this. We were very pleased with the hotel and the ease of booking. Had a wonderful vacation ... We will return soon....thanks for the wonderful vacation.....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Comfort Suites Pigeon Forge

Reviewer score

2
5.01.0
Artsyang
Family
Kentucky
Jul 19, 2014

Mountain vs. city view

I booked this hotel for the balcony and view. So I paid for a city view bc I thought I would be facing the city (the parkway). I was very disappointed when I got there bc my room was on the back of the building facing the parking lot and some not so desirable scenery. I asked the lady working if I could pay more to switch to the front of the building as I thought that's what I was getting with a city view. She said she couldn't change anything since I booked online. Which I have a hard time believing. She had just got off the phone with a customer who she told she had a mountain view (the parkway) available for the same rate I paid for the back of the building. We asked the cleaning staff to not enter our room after we left for the day. We changed out towels and gave them our garbage at the door. When returning back to the room they had entered and cleaned after we had left. It was apparent they did not speak English. The bathroom was not especially clean and the hotel itself looks nice and newer online but the room had an older, dirty feel to it. I would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Review of Comfort Suites Pigeon Forge

Reviewer score

5
5.01.0
boomer15
Family
englewood tn
Jul 5, 2014

perfect quick mid-week trip

Nice Motel with very good personnel and extra clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Comfort Suites Pigeon Forge

Reviewer score

4
5.01.0
wigz
Friends
rome, ga
Oct 26, 2009

Good Location, Nice Hotel

The hotel was in a pretty good location. The room was nice and clean! I was in town for a weekend to sight see and enjoy some attractions. I would recommend the hotel to all and will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of Comfort Suites Pigeon Forge

Reviewer score

4
5.01.0
Mama Nell
Couples
Dublin Ga
Oct 20, 2009

Very Satisfied

Sightseeing- Snow- Leaves- Restaurants- Shopping- Enjoyed all...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Comfort Suites Pigeon Forge

Reviewer score

1
5.01.0
Anonymous
Family
USA
Sep 21, 2008

THE HOTEL WAS NOT BAD ...

THE HOTEL WAS NOT BAD ...HOWEVER I GOT CAUGHT IN A TRAP. WHILE WE KNEW THE HOTEL WAS NON-SMOKEING WE DID NOT REALIZE THAT IT WAS FORBIDDEN TO SMOKE OUTSIDE ON THE BALCONY ... NO I WILL NEVER STAY AT A COMFORT SUITES AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
1
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

THE HOTEL WAS CLOSE TO THE BALL FIELDS

Review of Comfort Suites Pigeon Forge

Reviewer score

4
5.01.0
Anonymous
Couples
USA
Sep 14, 2008

Vacation Time

Comfort Suite Inn in Pigeon Forge was OK but not as good as we expected. Rooms were old looking,beds were not very clean,and carpet was old and stained.Paint Colors were depressing. Personal was nice and helpful. Cleaning and Maintenance personal was great but spoke no English.Location was off main drag and to far to walk so we rode everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
2
Trip purpose:

Couples

Sightseeing tip: Short walk from hotel

Nitelife dancing next door and theater.

Review of Comfort Suites Pigeon Forge

Reviewer score

2
5.01.0
Anonymous
Family
Kingsport
Jul 5, 2008

Cockroaches on the fourth floor

The location is great; Teaster Road is much easier to travel on than the parkway in Pigeon Forge. We arrived at 2:15; the check-in person looked up from his book and informed us that no one could check in until after 3 (first time this has happened to me after multiple trips- 45 minutes early should able to be accomodated). We were on the fourth floor; we had several cockroaches in the room. The breakfast was a cardiologist's delight; biscuits and gravy, sugary doughnuts, sweet rolls, 2% Milk (no skim milk). Artificial creamer (at the price, why not half and half). Despite assurances that bagels would be available, there none to be found, nor was there any bread for plain toast. The price was something I would expect at more impressive resorts; Big City prices in a small town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Family

Dining tip: Short walk from hotel

We were able to get to three fairly nice sit-down restaurants without having to venture onto the Parkway; Bullfish grill (steak), Carino's (Italian) and Blue Moose (Wings and burgers) were in the strip mall just across from the entrance drive to the hotel.

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