$50 Avg/night
Rate based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
115 reviews
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
good times

Staff was very nice and helpful. Even though we did not use the cleaning staff, they were very... See full review

  • rested couple
  • Aug 17, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.8 / 5
5.01.0
115 out of 115
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Buckeye grandma
Business
Niceville, FL
Jul 23, 2009

Convenient, comfortable

Nine of us to Dollywood. Relaxed in the pool. Good time for all!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Louisville, KY
Sep 30, 2010

Unbeatable location for the price.

We booked this motel at the last moment. We were lucky to be able to find this motel. We had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

The Chinese acrobats were outstanding. The closing was spectatular. It was five motorcycles in a globe. Unbelievable! The murder mystery was also a barrel of fun. Try it, you'll like it.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
klind1970
Business
Watkinsville, GA
Jun 11, 2010

Great location, Great price,

This was our first experience at this Best Western. The hotel itself was great. The rooms were clean and suitable for our party of 7. The front desk staff was not very friendly and didn't seem to want to help with simple questions. The only real problem we had with our stay was the other patrons. People were pulling there chairs outside and smoking and drinking in front of the rooms. This seemed to be a common thing for most of the hotel. Just said to me that you can do "whatever" at this hotel... Was very surprised with all the good comments that this location had received in the past. I would stay there again, but i am sure this will turn other people off...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Make a stop at the welcome centers when you get to Pigeon Forge for coupons... There are many good ones...

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Meadowview, VA
Jun 4, 2009

Fun Trip!

We had a great trip! Lots to do for the kids and good shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Kissy123
Business
Georgia
Jul 6, 2014

Great Place

We loved this hotel. It was very clean and in a perfect location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
ARATNACLA
Business
Nashville, tn
Jul 16, 2014

Pigeon Forge Find

This place was great. It had a great location with all the amenities you would need. It also had a great breakfast with waffles, eggs, biscuits and gravy, peaches cereal juice pantries. I would definitely stay there again and recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Get there real early or late... Gets very crowded

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
grandpa Larry william
Business
british columbia
Sep 28, 2014

wonderful time at NQC

eveything was very good, staff and room was good, had wonderful weather

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

use coupon books

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Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Anonymous
Business
USA
Jul 21, 2007

Very family friendly

The Best Western Plaza Inn was a very clean motel. It had a great location. The room was exactly what I expected. My daughter really enjoyed the indoor pool that was there. I would definately recommend this motel to anyone. Good motel with a good price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

There were many places just a short drive that had bumper boats, go carts, and many more games that children love. The Dixie Stampede was also located right down from the motel. You could probably walk to it.

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Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
black barbie
Business
Scottsburg, IN
Mar 25, 2011

Great Spring Break

Had a great time, grandkids loved the indoor pool. Room was very clean, breakfast was great. Location was close to all the things the kids wanted to do. personnel were very helpful. No complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Lots of dining locations close.

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Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
DANJ1
Business
WINDSOR VA
Oct 12, 2011

GREAT PLACE

GREAT PLACE TO STAY, CLOSE TO EVERYTHING. CLEAN HOTEL. STAFF WAS GREAT, CLOSE TO DOLLYWOOD AND GATLINSBURG AREA

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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