$50 Avg/night
Rate based on Check-in: Feb 11, 2015 Check-out: Feb 12, 2015

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
116 reviews
My Review

Stayed on 3rd floor back side of hotel. Nice and quiet. Room had a balcony to sit and view... See full review

  • Xavier J.
  • Jan 5, 2015
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (116)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.8 / 5
5.01.0
116 out of 116
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Cary, NC
Nov 15, 2010

Good Hotel

We went to stay at Best Western Plaza Hotel in Pigeon Forge. The room was clean and the staff was friendly. Good bargain. The location is good too, with restaurants and shopping in walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
heflin alabama
Dec 5, 2010

great hotel

the hotel staff was friendly and very nice. the room was better than i expected. room was extremely clean. everything worked well and i didnt have any trouble at all. great place to stay!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Bowling Green, Ky.
Oct 22, 2009

good place to stay

Everyone was very friendly and helpful. Breakfast was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Dixie Stampede is a short walk and very entertaining.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
kingsport tn
May 5, 2011

great location great price great stay

From check out to check in this hotel was great for a last min booking and stay everyones was so nice and helpful have no complaints

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Right on the main parkway

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
None Used
Business
Maryville, TN
Jul 4, 2011

Best Western Plaza Inn

My wife and I were genuinely impressed with this hotel. We have used Best Western facilities in the past, but none in memory recent compares with the cleanliness of this one, or with the courtesy of the staff who assisted us and made our stay pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Much of it is across the street. For your own safety, use the cross-walks at traffic lights only. Drivers in this heavily congested tourist area are not patient people.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
parkersburg, w.va
Apr 25, 2011

Very nice

toured the town, went to the Dixie Stampede, could not have ask for a better location. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
sugarach
Business
columbiana, ohio
Apr 19, 2011

family travels 2011

It was so nice to find a hotel with a pool for the kids to play after driving for so long. The hotel was clean and a great price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

can take maybe five minutes to find anything from entertainment to dining!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Garner, NC
Apr 26, 2011

unbeatable location for the price

My husband and I brought our grandson for a spring break to Pigeon Forge. The hotel was in great location, very close to Dollywood and other attractions and restaurants. The staff was very friendly and helpful with the exception of one member, that is why the rating is 4. The room was nice and big, very clean and comfortable. Our grandson enjoyed both the indoor and outdoor pool. The breakfast was included in the price, but could have been lot better, there were not a lot of choices. But all in all, great hotel and we would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Williamsburg,KY
Feb 21, 2011

Great room - Low price

Slow at getting checked in, but the room and staff were great. Highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Ann love vacations
Business
Wheeling,WV
Jun 15, 2010

Best Western Plaza Inn

We enjoyed Dollywood,the trolley, the outlet malls and the dining choices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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