$53 Avg/night
Rate based on Check-in: Nov 30, 2014 Check-out: Dec 3, 2014

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
115 reviews
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
good times

Staff was very nice and helpful. Even though we did not use the cleaning staff, they were very... See full review

  • rested couple
  • Aug 17, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

Hotel Map

35.7807 -83.5476
Area served
Asheville,, Sevierville, Cherokee,, Gatlinburg, Knoxville, Newport
Nearby airports
(TYS), 35.00, MI, N;
Area description
Resort

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.8 / 5
5.01.0
115 out of 115
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Funtime Family
Business
Blairsville, GA
Aug 17, 2009

Good place to stay! Good location.

The rooms were very clean. The staff was very friendly. There were 2 large pools, a hot tub, and a kiddie pool. My 4 year old and 9 year old loved the pool in the back especially. The continental breakfast was Ok. They just need a couple of extra people helping out instead of one worker trying to do it by herself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Dollywood is definitely the best place to take your family for the money. Also, be sure to ride the go-karts or play mini-golf on the parkway before 12 noon. Most of these are half price then.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Redmond, WA
Jan 3, 2011

no surprises

The staff was friendly and helpful and it is nice to get breakfast. The hotel is little bit further away from Gatlinburg than I expect, but it is not a problem if you have a car. It is much livelier than on the south side of Smokey Mountain National Park. If you are visiting the park and want to stay nearby, I recommend staying on the TN side rather than on the NC side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
chill4428
Business
Tullahoma, TN
Jan 29, 2010

Great, clean place to stay

We have stayed here before. The indoor pool area is really nice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Spartanburg
Jan 1, 2010

2 Day Getaway

We very much enjoyed our stay here. It was a convenient location. We were close to all the dining and shopping you could imagine. The room was nice enough. There was a little mold in the bathroom around the tiles, otherwise, it was spotless. The continental breakfast was convenient as well. Did not have time to check out the pool...Spent our full day in Dollywood, which was a lot of fun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Lebanon, TN
May 12, 2009

Great place for the price.

The hotel was clean and quiet. The location was next to all the attractions and the breakfast food was fresh. Next time I'm in the area, I will look at staying at the hotel if the price is right

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
weekend getawayer
Business
Chattanooga, TN, USA
Aug 29, 2011

great weekend stay

we really enjoyed the stay here! cheap for a weekend get away. very close to everything. right in between Pigeon forge and Gatlinburg. we had 2 rooms, one was an upgrade with a fireplace and jetted tub. very nice. staff was nice when we checked in. breakfast was really good. will definitely stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

1 building over from the Dixie Stampede. very convenient!!!!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
PARTSGUY
Business
WILMINGTON , NORTH CAROLINA
Nov 9, 2010

GOOD SERVICE BUT HARD BEDS

ONLY DISCOMFORT WAS HARD BEDS.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Shopaholic Sharon
Business
Bowling Green, KY
Dec 7, 2010

Great Location & Price

I was thrilled with my stay at Best Western Plaza Inn. The room was clean. The breakfast was simple, but very good. The staff at the front desk and the breakfast area were very nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Short distance to one of the greatest outlet malls.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Cullman, Alabam
Oct 30, 2009

Great Value Comfy Room

Desk Manager was ready for us even though we checked-in 2 hours early. Room was what we requested and very convenient to loading and unloading our vehicle.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many places within a block or two.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Texas
Sep 16, 2009

Overall good!

Location great for Smokies, Dixie Stampede and trip into N. Carolina. Car show was a bonus!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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