$59 Avg/night
Rate based on Check-in: Aug 30, 2015 Check-out: Sep 2, 2015

BEST WESTERN Plaza Inn

3 stars
View map of 3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813

Hotel Overview

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.9 / 5
5.01.0
113 out of 113
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Brenwood
Business
SC
Sep 12, 2011

We were very comfortable and staff were wonderful.

No complaints , love staying at this hotel. It's centralized location is great and the staff are wonderufl.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
Metro Atlanta, Georgia
Jul 1, 2011

Things You Need to Know

No TV Directory, No Ice Bag, No Laundry Bag, and No Kleenex. Other than that? Great for families (2 pools- one indoor, one outdoor)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Plenty of good places close

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
chatt.,tn.
Jul 11, 2011

Fantastic family getaway

ok,good for dollywood

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
Illinois
Aug 1, 2010

Best Western Plaza Inn

Had 3 very explicit girl magazines under mattress on the edge. Found them when tucking in sheet. Fingerprints on mirror. Advised front desk of girlie magazines and asked they remove. They removed 2 and left 1. Called again to have that one removed. Fingerprints were still on mirror when we left 2 days later.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Really close to Dixie Stampede

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
Atlanta, GA
Aug 4, 2011

Dollywood GetaWay

Nice hotel rooms. Very clean. Breakfast was very good and staff was friendly. 5 minutes away from Dollywood.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
Harrison, TN
Jun 21, 2011

Basic yet just enough

The room was an upgraded basic room. It was clean, had a mini fridge & microwave & room to move around. The breakfast was okay. Fruit other than canned peaches would have been nice, maybe some type of meat, as well. Overall, the room was what I expected. Too bad they can't convert the hotel to having inside doors/hallways for more privacy/protection/noise control.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Super close to Dollywood!

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Funtime Family
Business
Georgia
Apr 10, 2011

Pigeon Forge Spring Break

The room is a good price and we really enjoyed both the indoor and outdoor heated pools. The continental breakfast was pretty good. Better than most. Only wish there had been a choice of meat instead of just eggs. The shower system is quite an adventure. It was either scalding hot or freezing cold and this was during the shower. Overall this hotel rates average for me but still a good value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

If you want to avoid the traffic but want to visit an attraction close to sevierville, take Dollywood lane then teaster lane to avoid the traffic on the parkway

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Anonymous
Business
ATHENS AL
Feb 21, 2011

uncomfortable bed

the hotel was nice and clean and in a good location the one bad thing is the bed was like sleeping on a concrete floor

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
1
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Wilson
Business
Lilburn, GA
Aug 28, 2011

Weekend getaway

The room was just average. It was clean. The ammenities were just ok.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
The Good Family
Business
Kentucky
Mar 20, 2011

Comfortable stay

The room was fairly clean with new bedspreads and new carpet (at least it appeared that way). Ledges in the bathroom and toilet tank top needed to be dusted off. The continental breakfast was the worst I think I have ever had...no fresh fruit, orange juice was more like TANG, doughnuts were awful. I realize Gatlinburg/Pigeon Forge is the pancake house capital of the world but it would be nice to have an option rather than an expensive, high calorie breakfast every day. The bed slept well with lots of pillows. The room was fairly quiet. Our hair dryer stopped running the first day and they provided another right away and the maintenance man was there within the hour to install it. Very nice people!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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