$50 Avg/night
Rate based on Check-in: Jan 8, 2015 Check-out: Jan 9, 2015

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
115 reviews
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
good times

Staff was very nice and helpful. Even though we did not use the cleaning staff, they were very... See full review

  • rested couple
  • Aug 17, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

4.1 / 5
5.01.0
9 out of 115
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
3.8
Location:
4.8
Value:
4

89% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
WhitTuck
Business
Kentucky
Jun 17, 2013

Affordable hotel with several amenities

This hotel offers clean rooms with nice amenities. There are also 2 outside pools and an inside that are all very nice. One even has a nice waterfalls and faces the strip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

You can go to the Tanger Outlets website and print off coupons for stupid stores before shopping.

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Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Tired from Hiking
Business
Florence, SC
Apr 8, 2013

Alright stay

The location is great. I recommend staying in pigeon forge than gatlinburg. The breakfast was okay. The room is too small for so many people. It took forever to get breakfast. The eggs were cold.and the waffel was in a shape of a bear. The cleaning staff was not very friendly. The front desk staff was nice. The bed made too much noise. The parking was horrible. I went tot he front desk and told them about the TV reception and nothing was done about it. I will try not to stay here next time. The pricing could have been better. The shower had great water pressure but you can hear the room above taking a shower too.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

There is a lot to do in Pigeon Forge and Galtinburg.

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Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Lee Atlanta biker
Business
Snellville, Ga
Jul 3, 2012

great place in pigeon forge

Closer to Gatlinburg and Dollywood. Great location. Clean rooms, very friendly and helpful staff. 3 pools really helped out from the 103 degree heat. Would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Apple Barn for dinner. Wonderful southern cooking. Huge portions, great prices. Highly recommend!!!!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Redmond, WA
Jan 3, 2011

no surprises

The staff was friendly and helpful and it is nice to get breakfast. The hotel is little bit further away from Gatlinburg than I expect, but it is not a problem if you have a car. It is much livelier than on the south side of Smokey Mountain National Park. If you are visiting the park and want to stay nearby, I recommend staying on the TN side rather than on the NC side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
PARTSGUY
Business
WILMINGTON , NORTH CAROLINA
Nov 9, 2010

GOOD SERVICE BUT HARD BEDS

ONLY DISCOMFORT WAS HARD BEDS.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Upstate NY
Jul 17, 2010

A tourist stop-over

This hotel worked out very well with our travel plans. Continental breakfast was very good. Hotel was full during the 4th holiday season but you couldn't hear any of it. The multiple pools were busy all day long. Great location for this area. Not far from anything - shopping, Dollywood, shows.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Bowling Green, Ky.
Oct 22, 2009

good place to stay

Everyone was very friendly and helpful. Breakfast was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Dixie Stampede is a short walk and very entertaining.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Lebanon, TN
May 12, 2009

Great place for the price.

The hotel was clean and quiet. The location was next to all the attractions and the breakfast food was fresh. Next time I'm in the area, I will look at staying at the hotel if the price is right

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 19, 2007

Great Hotel

I have stayed in Pigeon Forge many times, but this was my first stay at the Best Western Plaza Inn. I have absolutely no complaints. Everything was great. I will definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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