$50 Avg/night
Rate based on Check-in: Jan 8, 2015 Check-out: Jan 9, 2015

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
115 reviews
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
good times

Staff was very nice and helpful. Even though we did not use the cleaning staff, they were very... See full review

  • rested couple
  • Aug 17, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.7 / 5
5.01.0
64 out of 115
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
4
Location:
4.4
Value:
4.1

86% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Indyarchyguy2
Business
Indianapolis
Oct 5, 2014

Pigeon Forge motel is nice

It's your standard motel. Not frilly or fancy. The room is basic and complete. We used this as a stopover on our way to final destination. Breakfast was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
ARATNACLA
Business
Nashville, tn
Jul 16, 2014

Pigeon Forge Find

This place was great. It had a great location with all the amenities you would need. It also had a great breakfast with waffles, eggs, biscuits and gravy, peaches cereal juice pantries. I would definitely stay there again and recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Get there real early or late... Gets very crowded

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Kissy123
Business
Georgia
Jul 6, 2014

Great Place

We loved this hotel. It was very clean and in a perfect location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Bridge of Faith
Business
Alabama
Mar 26, 2014

Friendly place to stay.

Indoor pool had too many children but they were definitely having fun!! Breakfast area was nice and clean with exceptional food for this type of hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
GiGi32
Business
Texas
Dec 5, 2013

Pigeon Forge

If you just need a place to sleep and shower, its great. If you are looking for somewhere that lush and lots of things to do within the hotel, this is not the one for you. It worked great for us!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
AirForce Mom 3
Business
Bristol Tennessee
Aug 19, 2013

Clean and comfortable

The room was clean and the beds were comfortable. The breakfast was very nice. There were a lot of people staying at this hotel. We stepped out of the room one morning to find a man standing there smoking and drinking beer at 7am, and one night my daughter was on her way back to the room from the hot tub and saw a woman urinating on the ramp to the first floor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Joe's Crab Shack - absolutely wonderful!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Bissmac65
Business
Knoxville, TN
Jul 29, 2013

right in the center of things

The hotel was clean, centrally located and the staff was pleasant and courteous. They let us check in an hour early seeing that we had two tired small children who badly needed pool time. The free breakfast was not great, but hey, it was free if you want to deal with the hassle. We just went down the road and had pancakes!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

To avoid the parking lot effect of the main drag DO NOT wait until 11:00 to check out. It took us over an hour to go about 10 blocks!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
TCEB
Business
Reading, OH
Jun 12, 2013

the beginning

great place to start your vacation and too get away even it just for a weekend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Clayne2212
Business
Dunlap, TN
Apr 30, 2013

Great Hotel in Pigeon Forge!

We stayed in one of the rooms with direct access to the indoor pool. My kids love to play in the water, so this was a great location for us. The indoor pool has twin waterfalls on either side and it would lull you to sleep at night hearing them run. Was worried about people being loud in the pool keeping us awake at night, but the strict 10 P.M. pool closure meant that we were able to get the shut eye we paid for. Thanks for a great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Dollywood is literally right around the corner and the Dixie Stampede is right next door!

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Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
Sprint Break
Business
Pigeon Forge, TN
Apr 3, 2013

Was a nice big room

The pool closed to early and the water was green and was very cold inside pool and the hot tub was very hot. There were no extra towels for the pool area. The breakfast area was packed with no room to sit and the line at 9:00 a.m. was so long that couldn't get anything to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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