$58 Avg/night
Rate based on Check-in: Aug 10, 2014 Check-out: Aug 12, 2014

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
173 reviews
wonderful!!!!

This is the first vacation I have had in four years. It was so wonderful. It was so clean and the... See full review

  • m e a g
  • Mar 14, 2013
Great Place

We loved this hotel. It was very clean and in a perfect location. See full review

  • Kissy123
  • Jul 6, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

Hotel Map

35.7807 -83.5476
Area served
Cherokee,, Knoxville, Gatlinburg, Newport, Sevierville, Asheville,
Nearby airports
(TYS), 35.00, MI, N;
Area description
Resort

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (173)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.8 / 5
5.01.0
173 out of 173
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4
Location:
4.5
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of BEST WESTERN Plaza Inn

Reviewer score

2
5.01.0
Dear One
Indianapolis, IN
Oct 27, 2012

Motel in Lexington, TN was lousy and way overpriced.

they said the price for that night booked that night was only $87 and we were charged $144. Had a bad roon and toilet leaked and we were finally given another room. I think we ahould certainly have some monies back from you. Mrs. Alfred Backemeyer,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Husband 11111111122222222
Illinios
Sep 1, 2012

Vacation

it was ok not worth the price because of the view could of paid the same price in gatlinburg and had a better view.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Husband 11111111122222222
Illinios
Aug 26, 2012

Vacation

this was agood hotel and the 3 pools were great like the whole thing

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Carolina 4
Charlotte, NC
Jul 17, 2012

Smooth sailing

Everything was smooth, comfortable and convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Very close to Dixie Stampede.

Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Lee Atlanta biker
Snellville, Ga
Jul 3, 2012

great place in pigeon forge

Closer to Gatlinburg and Dollywood. Great location. Clean rooms, very friendly and helpful staff. 3 pools really helped out from the 103 degree heat. Would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short drive from hotel

Go to Apple Barn for dinner. Wonderful southern cooking. Huge portions, great prices. Highly recommend!!!!

Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
ladyJay12354
Lexington,KY
Jun 19, 2012

Weekend Getaway

Great location. They had the most comfortable bed ever. I love the fact that there are three swimming pools so they don't get crowded. The only thing I would fix was the toilet that tended to leak a little. From time to time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

If you see a cupon book for local attractions, Pick It Up!

Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anniversary Traveler 2
Knoxville, TN
Jun 18, 2012

Anniversary trip

Pros: The hotel is right in the heart of Pigeon Forge and has a back road to avoid traffic. Our room was a very nice jacuzzi suite room with a ok view of a creek behind it. The balcony did not look like it had been cleaned in a while. The room was clean and the bed was comfy. Cons: The staff was very unconcerned that we were checking in or out for that matter. I had to make a serious effort to tell the girl at the desk that the sink leaked as soon a I turned it on. Apparently some rooms get continental breakfast and others do not, they do not tell you when you check in so be sure and ask if you get it and what time is.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
3
Review of BEST WESTERN Plaza Inn

Reviewer score

3
5.01.0
DblRay
Tennessee
Jun 6, 2012

Good Location

Location is good, breakfast was okay with cereal, instant oatmeal, biscuits and gravy, hard boiled eggs, and make your own waffles. Air conditioning was really loud when it came on, beds are very firm, heard people running on balcony and a baby crying in the next room. Didn't like having to U-turn to get to the entrance.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Preggers
Manassas, VA
May 21, 2012

Spacious rooms

We stayed in a king room in the indoor pool room. We had a fireplace, microwave, fridge, great view of the main strip and more space than we could have needed for two of us. The room is a little dated, but very clean. Although we didn't have time to enjoy the indoor or outdoor pools, they looked very clean and seemed to be enjoyed by many. Breakfast was pretty standard - biscuits and gravy, bagels, toast, donuts, cereal, waffles, juices, and coffee. The staff was very pleasant. Located next to the entrance to Dollywood. We would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Ripley's Old MacDonalds Farm mini golf was awesome! The easy and medium courses were the most fun.

Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
srcjr
Madison Tennessee
Apr 25, 2012

At the Best western Plaza inn

I wish it were warmer there But the hotel was great. It was the first motel we stayed at years ago and we will always try to get that motel should we return to that area. Thanks again.. Sandy & Vickie

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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