$50 Avg/night
Rate based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

BEST WESTERN Plaza Inn

3 stars
3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813
Hotel Overview
Reviewer score
3.8
out of 5
115 reviews
Nice Hotel

Just a GREAT Hotel and had a great time Thank You Rich See full review

  • Ironfish
  • Sep 11, 2014
good times

Staff was very nice and helpful. Even though we did not use the cleaning staff, they were very... See full review

  • rested couple
  • Aug 17, 2014
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

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BEST WESTERN Plaza Inn Rooms

1 KING BED
1 KING BED,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,PARKWY,32FPTV,MICRFG,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,KITET,SOFSLP,JETTED,CONTINENTAL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,3BEDQN,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING 1 QUEEN
SUITE-1 KING 1 QUEEN,NSMK,TWNHSE,JETTED,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZI,JETTED,32FPTV,KITCH,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,RIVVW,PRIBAL,JACUZI,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PRIBAL,MTNVW,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,INDPOL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,RIVVW,PRIBAL,32FPTV,MICRFG,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,32FPTV,MICRFG,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Heated pool
Game room
Fishing
Dining
Free breakfast
Coffee maker in room
Services
Guest laundromat
Security
Wake-up service
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room

Nearby points of interest

  • Dollywood: 1.2 mi

Dining

Continental Café
Continental Café, on premises, full service, Steak House, open for: breakfast, 7:00 a.m. to 10:00 a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (115)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.8 / 5
5.01.0
115 out of 115
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Reidsville, NC
Dec 28, 2009

Best Value

All though we were only staying over night,we were very impressed with the staff and the large size of the room. It was very clean and at check in the staff were so kind to change our room to non-smoking. We had two adjoining rooms and it was convient to just step through the door and not have to go out in the cold.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Old Mill Resturant among other eateries are readily available and taste suitable for everyone in your group. Their staffs are helpful with the menue as well as information.

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Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
GSM fanatic
Business
North GA
Dec 10, 2009

Wonderful place to stay!!!

Great location with easy access to the strip. Very clean rooms and a very friendly staff. The only problem we had was one of our room keys wouldnt work. A quick reprogram did the trick. I'll be making more reservations for another trip soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Cullman, Alabam
Oct 30, 2009

Great Value Comfy Room

Desk Manager was ready for us even though we checked-in 2 hours early. Room was what we requested and very convenient to loading and unloading our vehicle.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many places within a block or two.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Bowling Green, Ky.
Oct 22, 2009

good place to stay

Everyone was very friendly and helpful. Breakfast was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Dixie Stampede is a short walk and very entertaining.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Anonymous
Business
Texas
Sep 16, 2009

Overall good!

Location great for Smokies, Dixie Stampede and trip into N. Carolina. Car show was a bonus!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

5
5.01.0
Anonymous
Business
LaFayette, GA
Aug 24, 2009

Overnight trip to Pigeon Forge

It was a good hotel. I enjoyed being there in the room. We took the kids to the pool and to eat breakfast before we left. Everyone enjoyed their stay at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Funtime Family
Business
Blairsville, GA
Aug 17, 2009

Good place to stay! Good location.

The rooms were very clean. The staff was very friendly. There were 2 large pools, a hot tub, and a kiddie pool. My 4 year old and 9 year old loved the pool in the back especially. The continental breakfast was Ok. They just need a couple of extra people helping out instead of one worker trying to do it by herself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Dollywood is definitely the best place to take your family for the money. Also, be sure to ride the go-karts or play mini-golf on the parkway before 12 noon. Most of these are half price then.

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
girlmama
Business
Sylva, NC
Aug 11, 2009

Well located, clean, loved the pools

We enjoyed the pool, and they had a good continental breakfast. The rooms were clean. We could have used some extra pillows, but they had run out. The TV channels also didn't match the guide, but we made do.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Lots of good places to take the kids after shopping

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Review of BEST WESTERN Plaza Inn

Reviewer score

2
5.01.0
Anonymous
Business
cincinnati, ohio
Aug 10, 2009

The good, the bad and the ugly!

We were withing walking distance of the Dixie Stampede dinner place which was worth the money, room was older, bathroom was bad, mold and the vent in the bathroom had not been cleaned in years... yuck. free breakfast was a nice room, wish I could say the same for the food. We normally do not stay in Best Westerns and now I know why....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Dixie Stampede was great and was well worth the money. We did not have any kids with us, but did enjoy watching the family that sat with us... the kids were great!

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Review of BEST WESTERN Plaza Inn

Reviewer score

4
5.01.0
Buckeye grandma
Business
Niceville, FL
Jul 23, 2009

Convenient, comfortable

Nine of us to Dollywood. Relaxed in the pool. Good time for all!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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