Nightly rates from $45
Rate based on Check-in: Feb 16, 2012 Check-out: Feb 17, 2012
Hotel Overview
Reviewer score
3.9
out of 5
73 reviews
Good Time

We spent the night at this hotel and it was great. The breakfast was good. I would stay their again. See full review

  • baldwin
  • Jan 27, 2012
Quick Getaway to the Mountains

Great location! Very close to Gatlinburg and in the heart of Pigeon Forge. See full review

  • Caiters
  • Oct 20, 2011
Central Pigeon Forge hotel with indoor and outdoor heated pools
The Best Western Plaza Inn is centrally located in Pigeon Forge near Dollywood and its Dixie Stampede dinner theater. Guests can choose from a large variety of rooms -- including rooms with mountain views, seasonal fireplaces, a whirlpool bath and private balconies. Extras include free HBO, high-speed wireless Internet access and in-room microwaves and refrigerators. One heated indoor and two outdoor pools, plus three whirlpools, add appeal. A free continental breakfast is served in the cafe.
Highlights
  • Near Dollywood and its Dixie Stampede dinner theater
  • A variety of room choices include some with jetted tubs, balcony or kitchens
  • Free HBO, wireless Internet, continental breakfast
  • One heated indoor pool, two outdoor pools and three whirlpools at the Best Western Plaza Inn
Location
The Best Western Plaza Inn is near Dollywood in Pigeon Forge and many area restaurants and shops, including an outlet mall. The hotel is across from the Gatlinburg Golf Course. Nearby Gatlinburg has more entertainment options and access to the Great Smoky Mountains National Park. The local trolley stops in front of the hotel and makes the rounds at popular area tourist destinations.
Rooms
The Best Western Plaza Inn has a variety of rooms with either one king or two queen beds, including suites. Expect a small refrigerator, coffee maker and HBO no matter your choice of room. Select rooms have seasonal fireplaces, suites with a Jacuzzi or whirlpool bath, and extra-large rooms in the same building as the indoor pool.
Features
The free continental breakfast at Best Western Plaza Inn starts a day of exploring in Pigeon Forge off right. For recreation, guests have a choice of pools with two outdoor pools and one indoor heated pool. There are also three whirlpools.
Transportation
  • McGhee Tyson Airport (25 mi/40.2 km)
Attractions
  • Dollywood's Splash Country (1.1 mi/1.8 km)
  • Pigeon Forge Factory Outlet Mall (1.8 mi/2.9 km)
    Dollywood (2.4 mi/3.9 km)
  • WonderWorks (3.5 mi/5.6 km)
  • Gatlinburg (6.1 mi/9.7 km)
  • Gatlinburg Convention Center (8 mi/12.9 km)
  • Ripley's Aquarium of the Smokies (8.8 mi/14.2 km)
  • Great Smoky Mountains National Park (9 mi/14.5 km)
  • Ober-Gatlinburg (9.3 mi/15 km)
  • Knoxville Zoo (31.8 mi/51.2 km)
Business
  • Meeting facilities
  • Free high-speed Internet access

Hotel Map

3755 Parkway, P O Box 626, Pigeon Forge, TN 37863-3813

Area served
Gatlinburg, Sevierville, Newport, Knoxville, Cherokee,, Asheville,
Nearby airports
(TYS), 35.00, N, Mile
Area description
Resort

Amenities

  • Air Conditioned
  • AM/FM Alarm Clock
  • Coffee Maker in Room
  • Copy Service
  • Data port Available
  • Elevators
  • Free breakfast
  • Free Local Telephone Calls
  • Free parking
  • Game Room
  • Guest Laundromat
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • Heated Pool
  • High-speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • Jacuzzi
  • King Bed
  • Kitchen
  • Kitchenette
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Over Sized Rooms
  • Pool
  • Queen Bed
  • Refrigerator
  • Television with Cable
  • Wake-up Service

Dining

Continental Caf�
Continental Caf�, on premises, 7:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
2:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (73)

Ratings and reviews for BEST WESTERN Plaza Inn

Overall score

3.9 / 5
73 out of 73
Amenities:
4.1
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4.2

90% would recommend to a friend.

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Review this hotel
Review of BEST WESTERN Plaza Inn

Reviewer score

4
baldwin
Cartersville, GA, USA
Jan 27, 2012

Good Time

We spent the night at this hotel and it was great. The breakfast was good. I would stay their again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Plaza Inn

Reviewer score

5
Big D
Effingham, IL
Oct 25, 2011

Pigeon Forge perfection

Couldn't have been more pleased; the room was clean, spacious, and well appointed and the staff was extremely helpful and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Plaza Inn

Reviewer score

1
Andrew 1111
Tennessee
Oct 24, 2011

Not good for the price...and maybe even if it was free

- Fridge compressor was making a very loud noise everytime five minutes - The bottom part of the toilet was stained with old s... - Hot water would come and go while I was taking a shower (impossible to leave kids unattended during shower, as it would get very hot and/or very cold) - I was suppose to stay 3 nights and left after the 1st

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Review of BEST WESTERN Plaza Inn

Reviewer score

3
Caiters
North Carolina
Oct 20, 2011

Quick Getaway to the Mountains

Great location! Very close to Gatlinburg and in the heart of Pigeon Forge.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Plaza Inn

Reviewer score

5
DANJ1
WINDSOR VA
Oct 12, 2011

GREAT PLACE

GREAT PLACE TO STAY, CLOSE TO EVERYTHING. CLEAN HOTEL. STAFF WAS GREAT, CLOSE TO DOLLYWOOD AND GATLINSBURG AREA

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Plaza Inn

Reviewer score

5
Big D
Effingham, IL
Oct 3, 2011

Pigeon Forge Perfection

Couldn't be more pleased. Great location, wonderful room, friendly staff, and a very good value. We'll be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Plaza Inn

Reviewer score

3
Brenwood
SC
Sep 12, 2011

We were very comfortable and staff were wonderful.

No complaints , love staying at this hotel. It's centralized location is great and the staff are wonderufl.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of BEST WESTERN Plaza Inn

Reviewer score

4
TCEB
Reading, OH
Aug 29, 2011

Weekend with the kids

I know that I checked in kinda late, but the night shift staff was so nice and friendly. They kindly explained to me when the pool opened and closed, and when the breakfast hours were since its been awhile since I stayed at this hotel. And since its been awhile, I was shocked to see that the decor had changed. And in a good was.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Dining tip: Short walk from hotel

Get your tickets for The Dixie Stamped the night before so that you can get the better sits. And plus you only have to walk across the parking lot.

Review of BEST WESTERN Plaza Inn

Reviewer score

3
Roho
Pigeon Forge, TN, USA
Aug 29, 2011

overall good experience

It was a good experience. We would book there again. We loved the smoking room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of BEST WESTERN Plaza Inn

Reviewer score

4
weekend getawayer
Chattanooga, TN, USA
Aug 29, 2011

great weekend stay

we really enjoyed the stay here! cheap for a weekend get away. very close to everything. right in between Pigeon forge and Gatlinburg. we had 2 rooms, one was an upgrade with a fireplace and jetted tub. very nice. staff was nice when we checked in. breakfast was really good. will definitely stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

1 building over from the Dixie Stampede. very convenient!!!!

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