Holiday Inn Express Hotel & Suites NASHVILLE-I-40&I-24(SPENCE LN)

Stuck at the BNA airport and needed a room, ALL Nashville rooms were sold out and this was our only option. We took it, staff EXTREMELY competent and nice. It is the only thing I can say nice about the hotel unfortunatelu. But we usually stay in 4 1/2 to 5 star hotels so this is unfair. Hotel and room smelled of cleaning liquids, it was clean-ish but suspect. Beds were comfortable. All in all we survived and appreciated the staffs attention.

Although they were able to check us in early, we were placed in a room where the heater did not work (mind you, there is not central heating/air system). The walls and ceiling were discolored and the window was filthy. We complained about the heat and were moved to another room. The heat was better, but it took 30 minutes for it to get going. A downfall with the heating unit was that it didn’t heat up the bathroom, so we had to turn on the shower to warm it up… Also, the “hot breakfast” was not hot at all. They don’t have automatic doors, so if you have a lot of luggage, make sure you have some help with the door. And they were very stingy with towels. And the thing that bothered me the most was that the “free wifi” did not even work!! It’s safe to say that I won’t be staying there again…

Stay was part of a nine-state trip. Ate a good steak at the Lone Star Steak House a few blocks from the hotel. Breakfast at the hotel was mediocre but filling.

same value & service that you get an any holiday inn express -near the interstate, but not far from downtown--it was convenient for us -hot breakfast -friendly staff, clean rooms -not in the fanciest area, but not in a bad part of town -good value basic hotel

Room was spotless, quiet, easily accessible. The beds were a dream. Both soft and firm pillows. A new model, flat-screen TV. Parking lot was well-lighted. We did not notice expressway noise nearby. Only negative comment was the breakfast, which was not as tasty as I have found elsewhere. Generic cereals, fruit, yogurt, pancakes, boiled eggs, biscuits, prefab omelet, packaged sweet rolls, muffins, bagels. But breakfast was adequate. Coffee was great. I thought the room a bit overpriced.

Shopped for final items for college move in, ate, and returned home.

Nice, quiet overnight stay

My girlfriends and I chose this hotel to stay during CMA music fest week. The price was much better than other hotels that were right downtown. This hotel was at most a 10 min cab drive to downtown. The hotel was clean and the free breakfast was great but if you stay out late like us you may miss the 9:30am cut off time for food. Enjoyed the pool but was a bit disappointed it did not open until a couple days into our stay due to balancing pH of pool. Staff was great. (Scott you were our fav!!)