BEST WESTERN Downtown Convention Center

3 stars
711 Union Street, Nashville, TN 37219-1707
Hotel Overview
Reviewer score
3.0
out of 5
137 reviews
Great friends getaway

Staff was super friendly. It was more of a motel style hotel but the inside of the room was very... See full review

  • Z and J
  • Dec 23, 2013
Great Downtown Hotel

Very friendly staff...excellent service, right on top of all your needs, excellent... See full review

  • Daisylane
  • Jul 18, 2014
Central Nashville hotel caters to conventioneers and budget-minded
This go-to business hotel caters to conventioneers and budget-minded travelers. A variety of attractions are just minutes away, making the Best Western a convenient choice for a variety of guests. The Nashville Convention Center is a 10-minute walk. Travelers in town to visit Vanderbilt University students or faculty members are a mere two miles from the college. Golf enthusiasts can enjoy the Hermitage Golf Course or the Spring House Golf Course.
Highlights
  • Free continental breakfast
  • Ten-minute walk from Nashville Convention Center
  • High-speed Internet access
  • Exercise facility
  • Free parking

Rooms

Well-equipped guest rooms may include mini-fridges and high-speed Internet access, and all rooms come with cable satellite TV with HBO. In addition, Best Western Business Plus rooms feature an oversized desk area with free high-speed Internet access.

Features

Guests can take a break from business at the on-site fitness center, drop off laundry, and work from comfortable accommodations. Savala's Restaurant and a combo deli-convenience store are both on-site. Travelers looking for a last-minute card or gift will find options in the on-site gift shop.

Transportation
  • John C. Tune Airport (15 minutes)
  • Nashville International Airport (15 minutes)
  • Greyhound bus terminal (2 minutes)

Attractions
  • Tennessee State Museum (0.1 mi/.16 km)
  • Tennessee State Capitol (0.1 mi/.16 km)
  • Tennessee Performing Arts Center (0.1 mi/.16 km)
  • Nashville Convention Center (0.2 mi/.32 km)
  • Cumberland Science Museum (.25 mi/.4 km)
  • Grand Olde Opry (.3 mi/.48 km)
  • Metro Riverfront Park (0.5 mi/.8 km)
  • The Coliseum, home of the Titans (.75 min/1.2 km)
  • Vanderbilt University (2 mi/3.22 km)

 

Business
  • Free high-speed Internet access (Business Plus rooms)
  • Oversized desk area (Business Plus rooms)
  • Free local calls
  • Modern data ports in room
  • Guest laundry available from 8 am - 10pm


Policies and fees
Parking is available for $16.39 per day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

36.1633 -86.7839
Area served
Dickson, Fayetteville, Gallatin, Chattanooga, LaVergne, Clarksville, Knoxville, Cookeville, Memphis, Tullahoma, Portland, Columbia, Manchester, Murfreesboro, Springfield, Goodlettsville, Mount Juliet, Hendersonville, Paris, Smyrna, Franklin, Jackson
Nearby airports
(BNA), 8.00, MI, E;
Area description
Downtown

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BEST WESTERN Downtown Convention Center Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED NET,IRON,COFMKR,TV25IN,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,IRON,COFMKR,TV25IN,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICR RFRG,DESK,TV 25IN,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACC,COMMASSIST,ROLL SHWR,NSMK,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Exercise gym
Fishing
Dining
Free breakfast
Restaurant
Coffee maker in room
Lounge
Services
Business center
Security
Multilingual
In-Room Safe
Gift shop
Copy service
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Ironing board

Nearby points of interest

  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.2 mi
  • Ryman Auditorium: 0.3 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Bridgestone Arena: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Riverfront Park: 0.5 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.1 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.2 mi
  • Ryman Auditorium: 0.3 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Bridgestone Arena: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Riverfront Park: 0.5 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.1 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Vanderbilt University: 1.5 mi
  • Centennial Park: 1.9 mi
  • Belmont mansion: 2 mi
  • Curb Event Center: 2.2 mi
  • Shelby Park: 3 mi
  • Lane Motor Museum: 3.2 mi
  • Nashville Zoo: 5.8 mi
  • Grand Ole Opry: 6 mi
  • Opryland Hotel Gardens: 6 mi
  • Belle Meade Plantation: 6 mi
  • Travellers Rest Plantation and Museum: 6.2 mi
  • Fontanel Mansion: 7.1 mi
  • Radnor Lake State Park: 7.3 mi
  • Cheekwood Botanical Gardnes & Museum of Art: 7.3 mi
  • The Hermitage: 9.3 mi
  • Edwin and Percy Warner parks: 10.1 mi
  • Memorial Gymnasium: 676.4 mi
  • Allen Arena: 687.5 mi
  • Gentry Complex: 1,756.7 mi

Dining

Arthur's continental
0.50 mile(s) from Arthur's, continental, Monday through Thursday 5:30 p.m. to 10:00 p.m. and Friday through Saturday 5:30 p.m. to 11:00 p.m.
Logan's Roadhouse
1.00 mile(s) from Logan's Roadhouse, Steakhouse, Sunday through Thursday 11:00 a.m. to 10:00 p.m. and Friday through Saturday 11:00 a.m. to 11:00 p.m.
Monell's Dining
0.20 mile(s) from Monell's Dining, southern
Convenience Store with New York Style Deli
Convenience Store with New York Style Deli, on premises
2nd and Goal Sports Café
0.60 mile(s) from 2nd and Goal Sports Café, southern, Sunday through Thursday 11:00 a.m. to 12:00 a.m. and Friday through Saturday 11:00 a.m. to 1:00 a.m.
Hard Rock Café
0.50 mile(s) from Hard Rock Café, Sunday through Thursday 11:00 a.m. to 10:00 p.m. and Friday through Saturday 11:00 a.m. to 12:00 a.m.
Crab House
0.60 mile(s) from Crab House, Seafood, Sunday through Thursday 11:30 to 10:00 p.m. and Friday though Saturday 11:00 a.m. to 11:00 p.m.
Demos' Steak and Spaghetti House
0.50 mile(s) from Demos' Steak and Spaghetti House, Sunday through Thursday 11:00 a.m. to 11:00 p.m. and Friday through Saturday 11:00 a.m. to 12:00 a.m.
Jack's Bar B Que
0.50 mile(s) from Jack's Bar B Que,
Morton's of Chicago
0.10 mile(s) from Morton's of Chicago, Steakhouse, Monday through Saturday 5:30 p.m. to 11:00 p.m. and Sunday 5:00 p.m. to 10:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (137)

Ratings and reviews for BEST WESTERN Downtown Convention Center

Overall score

3 / 5
5.01.0
20 out of 137
Amenities:
2.6
Room cleanliness:
3.4
Hotel staff:
3.5
Room comfort:
3
Location:
3.9
Value:
3.4

65% would recommend to a friend.

Sort by:
Review of BEST WESTERN Downtown Convention Center

Reviewer score

3
5.01.0
StevenD80
Business
Phoenix, Arizona
Jul 7, 2014

Needs Improvement

I must first say that I stayed at the hotel during a time of renovation. However, the bed was rock hard (and I prefer a 'firm' matress), and I am still experiencing back pain from it. The "exercise room" wasn't a room, but rather a corner of the downstairs lobby. The construction was incessant, and the room boasted provided ear plugs - but there were none.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

1
5.01.0
DC George
Business
Washington, DC
May 21, 2014

Terrible building/not friendly staff

The building is undergoing major renovations. I'm not a huge fan of hotel rooms where the doors lead directly to the outside, but this one was particularly bad because the outdoor areas were disgusting and messy. The staff there rushed me out (event after I requested a late check out). As I finished up a conference call in their lobby, the front desk people kept asking me (while I was clearly on the phone) when I was leaving and how I was getting to the airport. I felt rushed and unwelcome.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

3
5.01.0
JOSE G. CALLE
Business
NYC, NY
May 1, 2014

BEST WESTERN NASHVILLE DOWNTOWN

WAS UNDER RENOVATION HENCE A BIT UNTIDY; GREAT LOCATION

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
FormulaRacer
Business
Denver, Colorado
Dec 13, 2013

Not good enough

Could not expect much for a Best Western, but this place is dated, even though the rooms have been remodeled and look relatively fresh, the mattress was hard, covered in plastic and not comfortable. It was a cold couple of days and the inadequate heat kept the room warm from the waist up...the floor was freezing, even though I was on the second floor. The rest of the building looks like the 1950's.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Had a terrific dinner at Rodizio Grill (Brazilian steakhouse) on 2nd Ave.

Review of BEST WESTERN Downtown Convention Center

Reviewer score

3
5.01.0
jpippin08
Business
Panama City Beach, fl
Aug 14, 2013

Good Location

Decent room, walking distance to Broadway. Honestly felt a little concerned walking at night, seems Nashville's homeless population has increased since the last time I was there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Tootsies

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Tj tj
Business
Atlanta, ga
Aug 8, 2013

Lounge and dinning

It's said it had a lounge and dinning, but didn't have either. I wouldn't have stayed there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

3
5.01.0
riosjosh
Business
Salt Lake City, UT
Jan 28, 2013

Average Hotel can get better in the area

This is my first and only stay in Nashville so far, so I'll put that as a disclaimer. When I shopped around this hotel had the best price of the bigger hotels by a minimal amount. O- said that it had free parking (which it did not). So I thought I could save a good deal of money and still stay downtown. For business travelers don't bother with this. Like I said I had to pay for parking so the amount saved was like $20 a night or something like that. Not worth it for what the hotel has. Almost no amenities, little bit of a further walk from convention center and the district. I walked through some of the other hotels and when compared to the other hotels in the downtown area there really isn't a comparision go with the others. But if you want to stay downtown and save a few extra dollars then this hotel is perfect. I would say it is one step above a motel so don't expect to much.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

Jack's BBQ

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Female business traveler
Business
Nashville, TN
Jan 28, 2013

Construction & outside entry to room

As a single woman traveling I was very uncomfortable with the room having an outside entry - I did not feel safe at all. Also the hotel is under construction and that should be noted when making reservations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Morton's steak house was very good.

Review of BEST WESTERN Downtown Convention Center

Reviewer score

3
5.01.0
Rythmmaker
Business
Atlanta, GA
Nov 30, 2012

Good value for a downtown hotel

This place is a recently-renovated but older hotel with outside entrances to all the rooms. It is more secure than that sounds, though, since access to the guest floors is still through the main lobby and elevator. However the walls are bit thin, and light sleepers might be bothered by the street noise. Rooms have been recently renovated, and are nearly spotless. My room had a fridge, microwave and coffeemaker, but an old tube TV (not HD and not widescreen). Complimentary expanded continental breakfast is better than most and served until 10 AM even on weekdays. The price I paid was less than hlf of any other downtown hotel, and the location is an easy walk to the convention center (4 blocks) and lower Broadway (6 blocks). Valet parking is mandatory and will cost you an extra 16 bucks and change, but parking anywhere downtown is gonna run 10-12 per day, so it's not all that bad, really. Staff was very pleasant, accommodating and very helpful. Overall, a great value for a downtown hotel, if you don't mind the few negatives I mentioned.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

4
5.01.0
Denny M
Business
Ringgold, Ga
Oct 8, 2012

gOOD VALUE

We had a fun time. Not the best stuff in the world, but everything was clean and the service was friendly and funny. Had a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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