$109 Avg/night
Rate based on Check-in: Sep 20, 2015 Check-out: Sep 23, 2015

SpringHill Suites by Marriott Memphis East/Galleria

3 stars
View map of 2800 New Brunswick Road, 2800 New Brunswick Rd, Memphis, TN 38133

Hotel Overview

Reviewer score
3.9
out of 5
12 reviews
driving thru

The hotel was right off the highway. Easy access. The staff was friendly. The room was clean and... See full review

  • road trip
  • Aug 14, 2011
Great Stay for Picky Traveler

I traveled to Memphis for a business trip and stayed at the Springhill Suites. I am a very picky... See full review

  • Anonymous
  • Aug 14, 2009
Step into home-style comfort at SpringHill Suites by Marriott Memphis East/Galleria, in East Memphis. The hotel is a short distance from shopping at Wolfchase Galleria. Oversized guest suites feature separate living and sleeping areas, plus a kitchenette, free Wi-Fi, a 25-inch flat-screen cable/satellite television with HBO and ESPN, and a sofa bed. All are smoke-free and include continental breakfast buffet service. The SpringHill Suites also offers a heated indoor swimming pool, a whirlpool and a fitness center, plus free parking.
Location
SpringHill Suites by Marriott Memphis East/Galleria is located off Interstate 40 in East Memphis, near Wolfchase Galleria. Memphis, the capital of country and blues music, is the home of Graceland, plus attractions such as the National Civil Rights Museum, the Mississippi River and the Beale St. Historic District.
Rooms
The 79 suites in SpringHill Suites are significantly larger than comparably priced hotel rooms and feature cheery comforts of home. Each features separate living and sleeping areas, air conditioning, a pantry with a sink, a microwave and a refrigerator, a large work desk, a 25-inch flat-screen cable/satellite television with HBO and ESPN, a phone with dataport and voice mail and a sofa bed. Other offerings include free high-speed Internet/Wi-Fi access, a hair-dryer, an iron/ironing board, a coffee/tea-maker, a safe and an alarm clock. All rooms are smoke-free. Breakfast is included in a stay.
Property features
Enjoy free continental buffet breakfast at the on-site restaurant, plus in-room kitchenette amenities. Coffee is also available in the lobby. Neighborhood dining choices include Red Lobster, Bahama Breeze, Firebirds and Olive Garden. Guests can unwind at SpringHill Suites with the fitness center, offering cardiovascular equipment, a heated indoor swimming pool and a whirlpool.
Highlights

  • Enjoy free daily continental breakfast buffet service, plus coffee in the lobby
  • Snuggle up with luxury in-room bedding, including crisp linens, a thick mattress, a custom comforter and fluffier pillows
  • Stay fit with the heated indoor swimming pool, fitness center and whirlpool

Nearby attractions

  • Wolfchase Galleria (1.6 mi/2.6 km)
  • Shelby Farms Park (7.9 mi/12.7 km)
  • The Pink Palace (14.1 mi/22.7 km)
  • Memphis Zoo (15 mi/24.2 km)
  • Sun Studio (17.8 mi/28.6 km)
  • Graceland (24.4 mi/39.2 km)

Business
  • Copy and fax services
Transportation
  • Memphis International Airport (22.2 mi/35.8 km)

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Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Picnic area/tables
Dining
Coffee maker in room
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Drugstore
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub
Wet bar

Nearby points of interest

  • Liberty Bowl Memorial Stadium: 12.5 mi
  • Beale Street: 15.6 mi
  • FedEx Forum: 15.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for SpringHill Suites by Marriott Memphis East/Galleria

Overall score

3.9 / 5
5.01.0
12 out of 12
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.3
Location:
4.2
Value:
4.1

83% would recommend to a friend.

Sort by:
Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

3
5.01.0
Crawley Party of 4
Family
Belmont, Mississippi
Apr 11, 2012

Reasonably Priced Stay

The room was average. I did like the fridge and microwave in room. Also, the fold out couch/bed was nice to have. The pool was pretty frigid, but the hot tub was nice. If staying on a holiday (Easter), housekeeping doesn't perform full duties. The breakfast provided in lobby was nice. Close to Texas Roadhouse and O'Charleys.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

5
5.01.0
road trip
Family
Tulsa, OK, USA
Aug 14, 2011

driving thru

The hotel was right off the highway. Easy access. The staff was friendly. The room was clean and very comfortable. The bed was very comfortable with lots of extra pillows. Breakfast had a nice variety of options.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

2
5.01.0
designercynthia
Family
atlanta, ga
Nov 11, 2009

disappointed in hotel

was disappointed in smell of hotel, old, lied to about hot breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
1
Value:
3
Trip purpose:

Family

Dining tip: Short drive from hotel

short drive to dining and walmart, sams.

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

4
5.01.0
Anonymous
Couples
Bellwood, Illinois
Nov 10, 2009

Three nights for the price of two.

It was very satisfying.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

5
5.01.0
Anonymous
Business
Orlando, FL
Aug 14, 2009

Great Stay for Picky Traveler

I traveled to Memphis for a business trip and stayed at the Springhill Suites. I am a very picky person when it comes to hotels. I like them to be quiet and extremely clean. This one was a stand out. When I checked in the employees were very friendly. There was a fresh batch of warm cookies available in the lobby. The room itself was very nice. They placed me in a handicap room which was very roomy. The beds were comfortable and piled with 5 pillows per bed. The sheets were clean. The bathroom was pretty clean, and I'm not sure if this bathroom was the typical bathroom but it was very large. Had a refrigerator, a microwave with paper plates and two sets of plastic forks/spoons. The first night there was a noisy guest that stomped around above me for two hours while I was trying to sleep but I know the hotel can't help that. The other nights were perfectly quiet and pleasant. The cleaning crew was very good, as I usually leave my shoes in a pile, but they would be in a straight line when I came in in the evening. They were very friendly when I came across them and always said hello, and asked me how I was doing. The breakfast wasn't anything fancy, but good choices for a hotel of this level. I would recommend, and I plan to stay there again when I have to come into town for business in the future. It's in a great location, even walking distance to some great restaurants and a mall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Huge mall just down the street.

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

4
5.01.0
Anonymous
Couples
Warrenton, VA
Jul 29, 2009

SpringHill Suites Memphis East/Galleria

Everything was very good except a noisy family next door with children at 1 a.m. We called the front desk and heard someone knock at the noisy room in less than 5 mins. No further participation was required by us. Peace and quiet was resumed. Good job!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

1
5.01.0
Anonymous
Couples
Lexington, KY
Jun 21, 2009

Not impressed

Our room flooded in a storm and the staff did not try to help at all. We had to go get our own new bedding from the front desk to replace our wet ones (4 hours after calling to request it be changed). We ran out of towels and toilet paper because the cleaning staff missed our bathroom....again had to go get it ourselves from the desk. The location was great, the rooms were okay when they were not flooded (still less than expected - below a Hampton Inn quality room), breakfast was decent, but quality service was at the bottom of this hotels list and it showed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Couples

Shopping tip: Short walk from hotel

Within walking distance of a very nice mall. Quick entrance to expressways and very close to other better hotels.

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

4
5.01.0
Anonymous
Family
New Orleans, LA
May 14, 2009

Nice room...loud guest

I was visiting family in the area and have stayed at this location in the past. The location is great...close to many stores and restaurant's. The staff is freindly during the stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

5
5.01.0
CRD of Tennessee
Couples
Middle Tennessee
May 13, 2009

Quick Trip to Memohis

Very clean and no surprises

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of SpringHill Suites by Marriott Memphis East/Galleria

Reviewer score

4
5.01.0
Anonymous
Couples
Birmingham, AL
Apr 23, 2009

Great Trip

The hotel was great, the location was awesome. Close to the interstate and lots of restaurants and shopping. The only negative would be that they delivered the newspaper (USA Today) to our door each morning and they kept delivering it even after we told them we did not want it. The other thing is that the sink overhead light was about to go out and was not fully lit at times. We advised them of this also but they did not come change it. Probably because it would do it at times but not always.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

The mall, Wal-Mart & Sam's are all a short drive from the hotel. Also, there are lots of restaurants to choose from. Very convenient.

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