Four Points by Sheraton Memphis East - Opening February 17, 2011

It was a nice mini vacation for me. The thing that was really bad was the entrance of the hotel. Its off of a major street and the turn is Terrible. But otherwise it was a pretty decent stay. i would recomment this hotel to others.

Business Trip - stay was quiet and uneventful until the day I was to leave. I requested a 715 wake up call which didn't happen. Woke up at 805 in a panic and barely caught my 920 flight. . . plenty of parking, very close to freeways and airport is 7 mi away, pleasant rooms, have a $10 hot breakfast altho I didn't partake. very competitive at $79 and worth staying - other than the wake up call issue which was quite upsetting.

my wife and I enjoyed our stay immensely. The hotel is so conveniently located, clean and affordable.

When I booked this hotel I really did not know what to expect but once I got there I was pleasantly surprised. The staff was courteous and the room was nice. The location was EXCELLENT. The hotel is near plently of shopping and easily accessible from the highway

Very nice stay, clean and comfortable rooms. Staff was very helpful

We had to go to a conference at the Hilton and the group rate date had passed there so this place is just across the road. i was put off when we went in the lobby as it is quite basic. It is nice, but not like super elegant. but the room was super and people were just fine and helpful, and there was ALWAYs someone at the front desk to ask anything. Breakfast was good with made-to-order egg chef. It is in kind of a weird spot in Memphis, but so is the Hilton. It has the advantage of a very good French Bistro being right next door. Really top notch place named River Oaks. Lots of locals from TV stations hang out there for some reason. You may need a reservation. We really have no complaints. Prices go up quickly in Memphis and there is no "middle class" of hotels, so there is a big drop off after this hotel on down. We liked it. It is a bit far from down town, but down town hotels are pricey.

I saw perfectly able and healthy hotel security guard park his personal car in the quite visibly marked handicapped parking space closest to the front door. When I asked him about it he said he would be leaving shortly! 30 mintues later his car was still there, I said something about it to the front desk clerk who did not seem to be interested. Seeing how that was the ONLY handicapped parking in the front lot, and seeing how the security guard should NOT have been parking there, one would think she would have contacted him and had him move his car immediately!! Very indifferent attitude. Having had relatives that needed handicapped parking spaces this is an area of concern to me. Hotel elevators made loud noises, bath tub would not drain. I had to move refrigerator and unplug it, so I could plug in the coffee pot that was sitting atop the chest holding the refrigerator. Tissue box was empty. All in all not a great experience.

I chose this hotel only after calling them and asking about their airport shuttle. The staff person informed me the hotel does have shuttle service after I told her I would be arriving on Friday night for a flight on Saturday. When I arrived at the hotel (finding it is difficult and getting to it is even more difficult -- traffic, horrile freeway,, and construction at the exit), I was told that they do have shuttle service but it is only available later in the morning on the weekend. I would not have chosen the hotel if I had been given accurate informtion.

My wife and I enjoyed our stay. It was in great location for us. We will be coming back for a longer stay. the rooms were clean and the staff was friendly.

Elevator was very noise was very loud. tension on room door very heavy.