Econo Lodge & Suites

- non smoking room but smoke from other room can be smelt at night - they say lcd tv -- nope - breakfast was below par compared to other similiar hotels

The hotel staff was friendly, and the room was very spacious. It was what I expected for the price paid. I would stay there again if I needed a decent room for a reasonable price.

When we got to the hotel it was easy to find and the room was nice and big. We had another couple staying with us so we were pleased to see that the room was so large. We were also fortunate since that hotel was the only one with a room available -- we had searched a few weeks before to find that all the hotels close to the race site were already booked. We went to the room and unpacked our car -- we then went into the bathroom area and found 2 roaches (dead) on the floor across from the small frig. My husband went down to the front desk with the roaches on a cardboard paper to show the front desk clerk and find out what they were going to do. She became hysterical and kept saying get those thing away from me. My husband asked to talk to the manager and was told that he was not in -- he asked the lady at the front desk to please have the manager call when he came in. My husband came back to the room and we waited for about 45 minutes and still no call from the manager he then called the front desk and asked if the manger was in yet -- the lady stated he was not in and again my husband said this is room 125 we have the roaches in the room please have the manger call when he gets in. We then left for dinner and when we came back we found another dead roach in the room -- the ice machine was right across from our room so I went to look outside and there were dead roaches under the ice machine and there was a large hole under the ice machine. My husband again went down to the front desk and the same lady who at this point if refusing to give us her name has now accused us of bring these roaches with us. I was horrified that now we are bring blamed for the problem she was extremely rude and nasty to my husband and I. -- at this point there were 2 people that came in to rent a room but when they heard how she was talking to us they turned around and walked out. She kept getting louder and at this point is yelling at us --- we then walked back to the room --- a few minutes later my husband gets a call from the manager from his cell phone and my husband explains the problem. Even though they were dead no one offered to come in a clean the room again or move us to a different room -- just before the conversation ended the manager stated that he would give us 25% off of the room -- we felt that is was unacceptable for how we were treated but agreed to it. when we went to check out the same lady was at the front desk and refused to credit our card. She stated that we needed to come down to day before to have it done (this was never told to us and when my husband asked to talk to the manager again he was not there and she would not call him on his cell phone) -- at this point we were exhausted and ready to make our drive back to Indiana. We stated to the lady (who still would not give us her name even after we asked for it) that we would contact the econo lodge headquarters to file a complaint.