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Hotel Overview
You get what you pay for
This was a one night stay. The location did not feel safe. Esthetically, it did not looking...
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Chabella B
- Jul 18, 2009
No frills one-nighter
This is a good place if you just need a no-frills cheap room for the night. It's right off the...
See full review
-
Frequent traveller
- May 28, 2009
Colonial Inn & Suites Rooms
- Standard King
- The room offers 1 King Bed, Internet access - high speed, access via exterior corridors, air conditioning, free local calls, internet access - complimentary, microwave, refrigerator, hair dryer (on request), iron/ironing board (on request), television, desk, premium TV channel(s).
- Standard Double
- The room offers 2 Double Beds, Internet access - high speed, access via exterior corridors, air conditioning, free local calls, internet access - complimentary, microwave, refrigerator, hair dryer (on request), iron/ironing board (on request), television, desk, premium TV channel(s).
Hotel Map
- Area served
- Memphis.
- Nearby airports
- Memphis International Airport (MEM).
- Area description
- Southbrook Mall - 1.5 miles, Graceland - 2 miles, North Creek Golf Club - 4.5 miles, Pine Hill Golf Course - 5.5 miles, Mall of Memphis - 6 miles, T.O. Fuller State Park- 7 miles, University of Memphis - 7 miles.
Amenities
- Free parking
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- No Smoking Rooms/Facilities
- Room Service
- Wireless Internet
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (12)
Ratings and reviews for Colonial Inn & Suites
- All travelers (12) 2.8 / 5
- Business (6) 3 / 5
- Couples (5) 2.8 / 5
- Singles (1) 1 / 5
- Amenities:
- 2.1
- Room cleanliness:
- 3
- Hotel staff:
- 3.3
- Room comfort:
- 3.2
- Location:
- 3.1
- Value:
- 3.2
42%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Traveller
Not worth the money
They are liars. This hotel is run by an Indian family, and they claimed that they have free shuttle bus to the airport and provide free breakfast. Actually there is nothing! When I asked about that, the boss said impatiently that they had losses and therefore they stopped providing these services years ago. They also refused to give me a receipt because I booked through [...]. [...] You never want to live in that hotel in your life time!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
Business Traveller
Rough Neighborhood
Several customers were talking loud, laughing and yelling late at night outside their room for a long period of time. I was not able to get to sleep when I needed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 1
- Value:
- 2
Trip purpose:
Business
Time-saving tip:
In Hotel
Stay farther south in Horn Lake away from the Memphis city limits.
Reviewer score
Would not recommend
Hungup
It's 4:00am and I can't sleep here!
First off, this was our first trip to Memphis for work. So we were not being too picky about where we were to stay. We just wanted Secure, Cheap, and of course Clean! A[...] We had been driving for 15 1/2 hours and needed a place to sleep. After shying away from cheaper places - reviews were telling of bed bugs...this place was about $75 for 2 people 2 beds. The front desk clerk was friendly, so no problems checking in.All night long the planes are louder than I could have imagined...even with ear plugs and head under pillows every minute or so you can hear - no -feel the rumble of the jets, and traffic passing by. I am up at 4am writing this as I cannot sleep due to noise. And I am exhausted so I should be out right now. But guess it is close to the airport.Outside everyplace has security bars on the windows...maybe it is just the crime in Memphis - but it's unsettling. The parking lot was very well lit and has a security fence around most of the lot perimeter - but don't expect to stroll around the area.The sink outside the bathroom was loose - like you could pull it out of sink very easily which makes turning on very difficult.The room was clean and door locks secure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would not recommend
Chabella B
You get what you pay for
This was a one night stay. The location did not feel safe. Esthetically, it did not looking inviting. Once we entered the room, everyhting appeared in order, however the carpets were very dirty. After I cleaned my feet, I had to put my shoes back on. The refrigerator was very dirty. In the freezer part there were food pieces stuck in it ice and ice building up over it. The ice was built up so bad that ice was forming in the lower part of the frig. The bed was not comfortable. The motel's ad in orbitz claims to offer continental breakfast, however at 7:30 am there was no continental breakfast, in fact there was no one there. The doors were locked. We left the key cards in the room. I will not stay at this place again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 4
Trip purpose:
Business
Money-saving tip:
Not Applicable
The room was cheap, so I guess you get what you pay for.
Reviewer score
Would not recommend
st croix couple
needs renovation
this is a very outdated hotel. sheets were stained and carpet too. things in the room were falling apart.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
Frequent traveller
No frills one-nighter
This is a good place if you just need a no-frills cheap room for the night. It's right off the interstate and very close to Beale Street and downtown. However, I asked for a non-smoking room, and it was obvious that the previous guests were smokers. The weather was hot and even though I called ahead to give my arrival time the air conditioning had not been turned on and the room was stuffy. The wifi connection wasn't very good and I kept losing the signal when I tried to use my laptop. The room could have been cleaner. Also, the online description of the hotel promises a continental breakfast and they no longer provide this - the guy at the front desk said they lost their license to serve food. It's also a very noisy location and the neighborhood is not the best.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
travel queen
Memphis in May Stay
This hotel was not very clean, several pieces of furinture were broken, including one bed and the dresser. There was no telephone in the room. The location was great for going to Graceland, but was located in a very "rough" seeming neighborhood. The staff at the front dest was very friendly, and very willingly fixed what they could of the broken furniture, an d replaced the telephone. We also had pre-arranged for a king sized bed, but on arrival, were placed in a room with two double beds.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 1
- Value:
- 2
Reviewer score
Would recommend
Iwona
Very private
The Colonial Inn & Suites was very quiet,. The room was comfortable. I liked the fact that the room provided an iron & ironing board. The vanity area was well lighted. The space for hanging clothes was minimal but adequate. The location was good -- it easily accessed the main thoroughfares and was easy to get back to. It was a pleasant surprise, as this was my first stay there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Kirfred
My review of Colonial Inn & Suites
The colonial was very easily found due to its close proximity to the interstate. Only a few blocks from Elvis Presley Blvd. and several major shopping centers. The conviennce stores made late night snacks and such easily obtainable. The beds were a little firm but very large and comfortable. The Jacuzzi was nice and the total experience was okay. I would stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Nathan
great hotel staff
Best out of town hotel I've every been to.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short drive from hotel
Everything is about 2-7 miles away from the hotel.
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