Super 8 Knoxville Downtown Area

2 stars
341 Merchants Drive, Knoxville, TN 37912-3804
Hotel Overview
Reviewer score
2.6
out of 5
58 reviews
Family get away on the way to Myrtle Beach.

This hotel was very basic but also good for the price. Very conveniently located off the highway. See full review

  • Melody Indiana mom
  • Mar 27, 2014
Super 8 - 108 Knoxville

experience. One minor hitch - Computer was down when we arrived. Came back in about 20 minutes, but... See full review

  • Don L Travelguy
  • Feb 21, 2014
New Renovations 2006 Indoor corridors 105 spacious rooms Free Wireless High-speed Internet Walking distance to many fine dining, fast food restaurants, and shopping Free continental breakfast Children under 12 Free with parent McGhee Tyson Airport 15 miles University of Tennessee 5 miles Downtown Knoxville 5 miles Golf courses nearby Pets are accepted ONLY with motel authorization. Must meet certain criteria. Pet fee does apply 17.25 percent sales tax

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Dining
Coffee maker in room
Services
Security
Internet
High-speed internet
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Accessible parking
Room
AM/FM alarm clock
Microwave
TV remote control
Cribs available
Ironing board

Hotel Map

36.0086 -83.9749
Area description
Business district

Nearby points of interest

  • Neyland Stadium: 4.6 mi

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (58)

Ratings and reviews for Super 8 Knoxville Downtown Area

Overall score

2.6 / 5
5.01.0
58 out of 58
Amenities:
2.4
Room cleanliness:
3.1
Hotel staff:
3.3
Room comfort:
2.9
Location:
3.7
Value:
3.3

57% would recommend to a friend.

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Review of Super 8 Knoxville Downtown Area

Reviewer score

3
5.01.0
first timer 6
Business
Asheville, nc
Nov 15, 2014

needed inexpensive hotel in from the cold

We needed a warm place to lay our heads. This hotel was inexpensive and conveniently right off the expressway. The Wi-Fi worked pretty well which was an added bonus. It had a nice breakfast of cereal danishes waffles and juice. I only wish they supplied hotel shampoo/conditioner and soap.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

4
5.01.0
Wildwess
Business
Las vegas
Nov 14, 2014

Satisfied

I was very satisfied withal the amenities and service at the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

3
5.01.0
UT Mother
Business
Gallatin TN
Oct 12, 2014

Good cheap place to spend the night

This was an extremely "bare bones" hotel room- no microwave or coffee pot although these WERE listed on the website/reservation as being a standard feature, no closet, no luggage rack, not even a hand towel rack in the bathroom or any counter space, no hair dryer and not even any little shampoo (!!) BUT this was not due to disrepair. Everything in the room was in good working order and perfectly clean. Bed and pillow were comfy, ac unit worked great. Staff was very friendly ( and supplied the shampoo when requested). Free breakfast was fine, just the basics- cereal, donuts, waffle machine. Only problem w/ breakfast room was only 4 tables so most people had to take food back to their hotel room to eat. Could not possibly get a better price or location in regards to driving to any UT or downtown event. Would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

2
5.01.0
Skullface
Business
Indiana
Sep 2, 2014

Cheap and you'll stay alive.

Good Things: There were McDonald, iHop, Red Lobster, Taco Bell, a Chinese buffet, gas stations right next to the hotel. There was a grocery 10 minutes walking distance from the hotel. Bad Things: Weird people were staying in that hotel, most of them talking non-sense. The front desk people were somewhat rude. The cleanliness of the hotel was very bad. There was no shampoo or soap in the bathroom when we got there. There were no hair dryer or microwave in the room as they promised. I never found the free wifi that they mentioned. The room service always comes at 12pm and never comes back. The air conditioner was 100 years old. It made the air so dry that I had breathing problem. It was so noisy. Also the exhaust in the bathroom makes sound like a helicopter. Useful Tips: KatBus is the public transport available there. You can take the bus to reach downtown within an hour (you have to chance the bus twice). It takes $1.5 for a single ride. Google map never shows the route of this bus. Bus stop is right across the hotel. Cab fare to downtown is about $16.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There were McDonald, iHop, Red Lobster, Taco Bell, a Chinese buffet, gas stations right next to the hotel. There was a grocery 10 minutes walking distance from the hotel.

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Review of Super 8 Knoxville Downtown Area

Reviewer score

1
5.01.0
AimeeF
Business
Chicago, IL
Aug 27, 2014

Not Worth It

I'll start with the only positive thing I can say about this hotel - the location is convenient to the highway and about a 10 minute drive from the restaurants and bars in downtown Knoxville. Now the rest of the story. We've stayed at Super 8 properties before and been mostly satisfied. They tend to be inexpensive, but clean and comfortable. This location does not fit that bill. The lobby was dingy and had a strange smell, and while the only employee was friendly, she had to come inside from her cigarette break to check us in. On to the room...it also had a strange smell and was very dark. The bathroom was tiny with paint coming off the walls and the shower floor was coated with black grime. We checked in around 7pm and promptly left to get dinner and drinks. We came back around 10pm, went to sleep right away and left at 7am without bothering to shower. The experience was disgusting, uncomfortable, and a little scary. I would not recommend staying there under any circumstances. Spend an extra $20 and go to another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

2
5.01.0
Sicillian
Business
atlanta, GA
Aug 17, 2014

Business Trip

Good value for a last minute business trip on a budget.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

3
5.01.0
Teacher3982
Business
Georgia
Aug 12, 2014

Need better breakfast

Everything was good except the breakfast it wasn't very continental.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

3
5.01.0
M I A
Business
Saint Louis, Mo
Jun 18, 2014

Nice place to spend the night

Staff was very welcoming and pleasant. Location and nice selection of places to eat that evening. Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

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Review of Super 8 Knoxville Downtown Area

Reviewer score

5
5.01.0
Melody Indiana mom
Business
Indiana
Mar 27, 2014

Family get away on the way to Myrtle Beach.

This hotel was very basic but also good for the price. Very conveniently located off the highway.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

O Charlies was very good dining about 1 mile from hotel.

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Review of Super 8 Knoxville Downtown Area

Reviewer score

5
5.01.0
Don L Travelguy
Business
Dearborn Heights, Michigan
Feb 21, 2014

Super 8 - 108 Knoxville

experience. One minor hitch - Computer was down when we arrived. Came back in about 20 minutes, but the man on duty was very cordial and accommodating. - Very convenient from I 75 freeway. - Don

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Short drive back onto I 75

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