$46 Avg/night
Rate based on Check-in: Apr 20, 2015 Check-out: Apr 23, 2015

Red Roof Inn Knoxville - Merchants Drive

2 stars
View map of 5334 Central Ave Pike, I-75 at Merchants Dr Exit 108, Knoxville, TN 37912

Hotel Overview

Reviewer score
2.8
out of 5
22 reviews
New years trip to North Carolina

I got the hotel based on staying in Knoxville. Friendly staff and good stay. See full review

  • Thomas W.
  • Jan 5, 2015
Comfortable Knoxville stay

We were traveling just before Thanksgiving and arrived around 10.30pm. Check in was quick and the... See full review

  • John from Toledo
  • Nov 27, 2014
Red Roof Inn Knoxville North - Merchants Drive is located just minutes from Downtown Knoxville & University of Tennessee/Tennessee Medical Center. This location is close to several attractions, such as, Knoxville Convention Center, Knoxville Zoo, McGhee Tyson Airport, The Great Smokey Mountains, Dollywood, and Splash Country.

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Red Roof Inn Knoxville - Merchants Drive Rooms

Deluxe
All inclusive King
Standard
2 Dbl beds, work desk, 2 chairs & TV

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
24 hour security
FEMA approved
Activities
Outdoor pool
Children's activities
Golf
Dining
Continental breakfast
Coffee maker in room
Services
24 hour front desk
Maid service
Security
Internet
WiFi
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Phone with speaker
Telephone
AM/FM alarm clock
Heated guest rooms
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Bath tub

Nearby points of interest

  • Neyland Stadium: 4.7 mi

Dining

Applebee s
Next door
O Charley s
1 block
Outback Steakhouse
1 block
El Chico s Mexican Restaurant
2 blocks
Puleo s Grille
Walking Distance
Waffle House
Walking Distance

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Red Roof Inn Knoxville - Merchants Drive

Overall score

2.8 / 5
5.01.0
22 out of 22
Amenities:
2.6
Cleanliness:
3.1
Hotel staff:
3.2
Comfort:
3
Location:
3.9
Value:
3.2

59% would recommend to a friend.

Sort by:
Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

3
5.01.0
Roderick S.
Business
N/A
Mar 9, 2015

trip

no microwave,room key didn:t work, staff helpful, icemaker was out of order,no alarm clock in the room, had to change rooms to get one with a refrigerator.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

5
5.01.0
Thomas W.
Business
N/A
Jan 5, 2015

New years trip to North Carolina

I got the hotel based on staying in Knoxville. Friendly staff and good stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

2
5.01.0
Cong H.
Business
N/A
Jan 5, 2015

Fine hotel

I may or may not stay the same one next time. A little below average in general. But no big problem.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

3
5.01.0
JAMW
Business
Aiken
Dec 23, 2014

Just passing through

Location was ideal for us traveling between South Carolina and Indiana. A few block off I-75. Love the pet friendly policy as we had our dog with us. Room was clean and had both a desk and an easy chair. The bed was acceptable , but not that comfortable. The bottom sheet was not secured properly and came off the mattress at both top corners during the night. No coffee maker in the room. Continental breakfast would have been fine except that when we got there at 8:45 (the hours were 6:30 to 9:30 am) many items were used up and had not been replenished. No waffle batter, no milk for cereal, no fruit, no regular bread, and I got the last half cup of coffee. Although we did not need dinner, we noted that there was an Applebees right next door.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

4
5.01.0
John from Toledo
Business
John from Toledo, OH, USA
Nov 27, 2014

Comfortable Knoxville stay

We were traveling just before Thanksgiving and arrived around 10.30pm. Check in was quick and the beds were comfortable and the room generally clean and tidy. The only complaints were that the towels were a bit on the small side and the continental breakfast was quite minimal but ok - also they had coffee but no tea bags. Overall a very comfortable and well priced stay. We were nice and refreshed for travel the next morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

1
5.01.0
Shanofnon
Business
Indiana
Nov 17, 2014

Worst stay ever

Total lies. The site said non-smoking rooms with queen-size beds. The pictures showed modern-looking hotel rooms. All lies. Our room reeked of smoke, even though there was a non-smoking sign on the door. I asked for a new room, which was quickly given to us, and even though it didn't smell as bad, it still smelled. Leftovers from previous visitors were still in the refrigerator! Also, the staff told us there were no queen-sized beds, even though the website promised this. She said they were in the process of upgrading the rooms. I asked to cancel our reservation, but we couldn't because we had booked it third party. We didn't sleep much, because the room next to our kept opening their door every 20-30 minutes and were banging on walls, - seemed suspiciously like a prostitution business. We prayed together for God to protect us through the night, and He did. But we were out of there asap the next morning, exhausted and frustrated.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

2
5.01.0
Banker Chic
Business
Bristol, Tn
Sep 2, 2014

great stay for the price

My experience was good experience. the owner was very nice and responsive. the rooms were not exceptional but they were very clean and comfortable. the only bad thing i could say was the breakfast needed some work. I went to get coffee and there was residue floating in the cup. The breakfast was not a good selection. We ended up going to Cracker Barrell which happens to be across the road.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

3
5.01.0
Carguy Tom
Business
Brighton, MI
Apr 26, 2014

Leaves a lot to be desired

There was no record of our pre-paid reservation when we checked in. "Free WiFi" signal was so weak it could only be used in the main lobby. Continental breakfast was sparse and seemed to be a last minute thought. Overall, room was OK but noisy and amenities were less than average. Could not tell me why I had a paid confirmation from booking source but motel had no record; I may end up paying twice!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

1
5.01.0
more careful
Business
kentucky
Oct 20, 2013

room from ?

me and my daughters stopped there friday morning coming back from Pigeon Forge where there were no rooms anywhere for miles around...the night clerk gave us this room and it had to be a room for other activities if you know what I mean......the pillows were soiled....the lampshade was soiled.....it stunk...it needed condemned...I immediately went back and got my money back....which he quietly did and did not look up at me....room 136...which was around the back...hidden away under a stairwell.....creepy....nasty...room...the lesson here is ask to see a room before you rent one...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Red Roof Inn Knoxville - Merchants Drive

Reviewer score

1
5.01.0
Peggy Casteel
Business
Thomaston,Ga.
May 18, 2013

good location

Room lacking in needed supplies,front desk staff rude,door sticking so you have a very hard time getting it open.Key not properly programed please be advised the location is great,room staff good,easy access to many other areas,but almost not worth it for the agrovation from the front desk ..will not be staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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