Quality Inn Merchants Drive ★★

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$74
avg/night
Rate based on
Check-in: Feb 25, 2016 Check-out: Feb 26, 2016
3.7 /5
Overall score
84%
Would recommend
Amenities:
3.7
Cleanliness:
4
Hotel staff:
4.4
Comfort:
4
Location:
4.3
Value:
4.1
1 2 3 4 5

Select your room

Overview

The Quality Inn Merchants Drive is just outside of downtown Knoxville near major attractions such as the University of Tennessee, Knoxville Convention Center and Knoxville Museum of Art. Rooms have standard amenities such as coffee makers and refrigerators but also offer extras such as down pillows and pillow-top mattresses. Guests enjoy free continental breakfast with coffee, free high-speed Internet and free newspaper. An outdoor pool is a bonus. The hotel caters to business travelers with a meeting room and fax and copy services.

Location

The Quality Inn Merchants Drive is located just outside of downtown Knoxville near major attractions such as the University of Tennessee, Knoxville Convention Center and Knoxville Museum of Art. Walk to eight nearby restaurants. A half-hour drive to Pigeon Forge takes you to some of the most popular tourist attractions in Tennessee.

Rooms

The 126 tastefully decorated guest rooms at this three-story, exterior corridor hotel are done in simple cream tones with cherry-colored wood furniture. Select rooms at the Quality Inn Merchants Drive have work desks, flat-screen TVs and sleeper sofas. High-end amenities such as down pillows and pillow-top mattresses pamper. Expect a coffee maker, refrigerator and cable TV in every room. The hotel has a pet policy (fees apply, call for details). Local calls and high-speed Internet access are free, as is a daily newspaper.

Property features

An outdoor pool area with cement deck, umbrella and chairs helps those traveling for business or leisure unwind at the Quality Inn Merchants Drive. Another good place to let it all go: the fitness room with basic equipment and television. A coin-operated guest laundry room means you can pack light.

Highlights

  • Budget hotel located outside of downtown Knoxville near major attractions
  • Free continental breakfast, Internet and daily newspaper
  • Outdoor pool at the Quality Inn Merchants Drive
  • Meeting room with fax and copy services

Nearby attractions

  • Knoxville Convention Center (4.8 mi/7.7 km)
  • Knoxville Museum of Art (5 mi/8 km)
  • University of Tennessee (5.4 mi/8.7 km)
  • Old City Historic District (5.5 mi/8.9 km)
  • Alex Haley Statue at Haley Heritage Square (6.5 mi/10.5 km)
  • Knoxville Zoo (10.3 mi/16.6 km)
  • Dollywood (35 mi/56.3 km)
  • Pigeon Forge (35.6 mi/57.3 km)
  • Gatlinburg (42.3 mi/68.1 km)
  • Great Smoky Mountains National Park (45.2 mi/72.7 km)

Business

  • An 800-square-foot meeting room
  • Copy and fax machines
  • Free high-speed Internet

Transportation

  • McGhee Tyson Airport (14 mi/22.5 km)

Recommendations for you

Guest score 3.4 / 5
$54
Guest score 3.7 / 5
$64
Guest score 3.8 / 5
$63
Guest score 4.0 / 5
$72
Guest score 3.7 / 5
$78

Amenities

Featured

  • Free Wi-Fi in Room
  • Outdoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities
  • Pet friendly

Activities

  • Outdoor pool

Dining

  • Coffee maker in room
  • Vending machines

Services

  • Guest laundromat
  • In-Room Safe
  • FAX

Internet

  • Free Wi-Fi in Room

Parking

  • Parking
  • Outdoor parking
  • Bus parking

Accessibility

  • Ramp access to buildings
  • Brailled elevators

Room

  • Television with cable
  • Telephone
  • AM/FM alarm clock
  • Hairdryer in room
  • In room movies
  • Sofa bed
  • Iron

Reviews

3.7 /5 Overall score

84% Would recommend

  • Amenities: 3.7/5
  • Cleanliness: 4/5
  • Hotel staff: 4.4/5
  • Comfort: 4/5
  • Location: 4.3/5
  • Value: 4.1/5

Bad choice

Would not recommend Sun, Aug 11, 2013
Staff very nice, but room TOO SMALL. Carpet and tub were dirty. Room was nonsmoking but the smell was bad ! Air conditioner was so noisy you could not hear TV. Was going to stay 2 nights but checked out after 1 night and went to different hotel.

| NC Family

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 5 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

Great for the price!

Would recommend Sun, Apr 14, 2013
The hotel was average, nothing fancy. We did have a problem with our room keys. they wouldnt work. If you need a cheap place to stay that's close to everything, this is the place for you.

| Columbus, Georgia Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

A one night stay at Quality Inn Merchants Drive in Knoxville, TN 37912

Would not recommend Thu, Jan 10, 2013
Entered the room on the evening of January 4, 2013 & it was very very cold The thermostat read 42 degrees. I adjusted the temp and 45 minutes later it reached 49. I called the front desk & was advised to give it some time. After about 3 hours it finally reached 52 then completely stopped working. I called the front desk again & was advised that maintenance staff was unavailable that evening & I was then switched to a different room. This room was cold as well & took at least an hour to warm up but the heat functioned properly. I was told by the front desk that in order to save on utilities, they turn the heat completely off in all the rooms. Guest comfort was certainly not this hotels # 1 priority.

| Knoxville, TN Singles

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Very pleased!

Would recommend Sun, Aug 26, 2012
This hotel was very nice compared to the 3 star hotel we stayed at the next two nights. The rooms had recently been updated (new paint, carpet, tv) and the beds were comfortable. The room was very clean. The hotel staff were very nice and the free breakfast was a bonus for us since we spend so much money on food while traveling. We were not seeking excellence, just a place to crash mid-travel, and we were extremely happy. There was also a lot nearby, including restaurants and a Starbucks. The pool was also very clean, even though we did not have time to use it. I'd definitely stay here again.

| Cincinnati, Oh Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

great stay

Would recommend Sun, Jul 1, 2012
Rarely am I impressed with a hotel costing <$100/night, but this was the exception. Highly recommended, great room, with pretty complete breakfast, nice pool, and helpful staff. Pretty quiet too (and prefect location for my specific needs).

| Graeagle, CA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Not bad at all

Would recommend Mon, May 21, 2012
Rooms are small, but ours was very clean. The beds and pillows were amazingly good. No old faded comforters like a lot of older motels have. Staff was out making sure the parking lot and areas were clean of trash/debris. If you are expecting a $200 room for the price you pay here, you will be disappointed, but if you want a clean room with good beds at a decent value, this is the place.

Dining

Try Louis on Old Broadway, just a short 5 miles away by interstate travel. Great lasagna.

| Charlotte, NC Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Great hotel

Would recommend Thu, Mar 22, 2012
We have stayed here twice for a quick visit and it meets our needs. Not fancy but great for just a quick stay. I will be back.

| Memphis, TN, USA Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Great place to stay for the price

Would recommend Sat, Dec 31, 2011
The staff and location were both great. The room was clean and updated.

| Kingsport, TN, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

We don't have crepe-myrtle in Indy!

Would recommend Tue, Jul 26, 2011
We were tired from a mountain hike when we got to Knoxville, so were were thrilled to discover an elevator to help us get our luggage to the second floor. The room was comfortable, the breakfast was good, and the motel's grounds were filled with beautiful crepe-myrtle trees in full bloom.

Attractions

When coming into Cincinatti from Knoxville, the city skyline viewed from across the Ohio River is spectacular.

| Indianapolis, IN Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 4 /5

Good Value for your money!

Would recommend Wed, May 25, 2011
This hotel was exactly as described! The Room was very clean and well appointed. It had everything that I needed, including a safe. The bathroom was very clean. The outdoor pool looked clean and inviting, even though I did not get a chance to use it! The Breakfast was very good and hot! Overall I would stay at this hotel again and I would recommend that you should too!

Dining

Lots of Restaurants within a short drive or short walk!

| Rochester, MN Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Top hotels

Nearby points of interest

Neyland Stadium 4.6 mi

Hotel Policies

  • Check-in: 03:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$74
avg/night
Choose dates
Rate based on Check-in: Feb 25, 2016 Check-out: Feb 26, 2016