Hotel Overview
Great place to stay for the price
The staff and location were both great. The room was clean and updated.
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Henry J
- Dec 31, 2011
We don't have crepe-myrtle in Indy!
We were tired from a mountain hike when we got to Knoxville, so were were thrilled to discover an...
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Indy Couple
- Jul 26, 2011
Budget Knoxville hotel with plenty of in-room and hotel amenities
The Quality Inn Merchants Drive is just outside of downtown Knoxville near major attractions such as the University of Tennessee, Knoxville Convention Center and Knoxville Museum of Art. Rooms have standard amenities such as coffee makers and refrigerators but also offer extras such as down pillows and pillow-top mattresses. Guests enjoy free continental breakfast with coffee, free high-speed Internet and free newspaper. An outdoor pool is a bonus. The hotel caters to business travelers with a meeting room and fax and copy services.Hotel Map
117 Cedar Lane, Knoxville, TN 37912
- Nearby airports
- McGhee Tyson Airport, (TYS), 14.00, S, Mile; Knoxville Dwtwn Island Airpo, (DKX), 6.00, S, Mile
- Area description
- City - I-75 @ Exit 108
Amenities
- AM/FM Alarm Clock
- Brailled Elevators
- Bus Parking
- City Center
- Coffee Maker in Room
- Continental Breakfast
- FAX
- Free breakfast
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- In Room Movies
- Internet Access
- Iron
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Parking
- Pets allowed
- Pool
- Ramp Access to Buildings
- Refrigerator
- Safe Deposit Box
- Smoke Detectors
- Sofa Bed
- Telephone
- Television with Cable
- TV Remote Control
- Vending Machines
- Wireless Internet
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (27)
Ratings and reviews for Quality Inn Merchants Drive
- All travelers (27) 3.9 / 5
- Business (4) 4 / 5
- Couples (11) 3.9 / 5
- Families (4) 3.5 / 5
- Friends (2) 4.5 / 5
- Singles (6) 3.8 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.6
- Room comfort:
- 4.3
- Location:
- 4.4
- Value:
- 4.3
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Henry J
Great place to stay for the price
The staff and location were both great. The room was clean and updated.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
GOMAB1914
IT WAS AMAZING
THE TUB IN THE BATHROOM AND IT RIGHT THERE AT THE HIGHWAY
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Time-saving tip:
Short drive from hotel
GO TO THE EXPRESSWAYS IT WAY EASYER
Reviewer score
Would recommend
Indy Couple
We don't have crepe-myrtle in Indy!
We were tired from a mountain hike when we got to Knoxville, so were were thrilled to discover an elevator to help us get our luggage to the second floor. The room was comfortable, the breakfast was good, and the motel's grounds were filled with beautiful crepe-myrtle trees in full bloom.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 4
Sightseeing tip:
Not Applicable
When coming into Cincinatti from Knoxville, the city skyline viewed from across the Ohio River is spectacular.
Reviewer score
Would recommend
Rochknox
Good Value for your money!
This hotel was exactly as described! The Room was very clean and well appointed. It had everything that I needed, including a safe. The bathroom was very clean. The outdoor pool looked clean and inviting, even though I did not get a chance to use it! The Breakfast was very good and hot! Overall I would stay at this hotel again and I would recommend that you should too!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short drive from hotel
Lots of Restaurants within a short drive or short walk!
Reviewer score
Would recommend
Chris Datsun
Comfortable overnight stay
Hotel is farther from the airport than I expected. Other than distance from airport it was in a good location, walk to a variety of restaurants (waffle house, o'charleys, Mexican, are within sight). Room was clean and comfortable. Didn't use the pool, but it looked clean. Staff was friendly and helpful. Only problem I had was a limited amount of power outlets, had to unplug a light for my phone charger. Free WiFi, but slow.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
1st time Florida tripper
On route to Florida
First stop on our trip into Florida. The location was great. We were well received by the receptionist but during checkout the morning receptionist was not engaged or pleasant. The room was filthy. We found evidence of food crumbs on the floor and hair in the bathroom. Breakfast was fine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Dining tip:
Short walk from hotel
The restaurant across the street Pueblos was great in terms of service and food
Reviewer score
Would recommend
Stokie Lee Dot Com
Definitely Worth Staying
I read the reviews. Most were good. So we booked a queen no smoking room. The guy at check-in was really terrific. The room was clean, and the facilities were clean. The hotel is in an area smothered in restaurants, and we ate at Puleo's across the street. About $20/pp, and really great food. It is close to I-75 with easy on/off. The hotel sign is small where you turn in, and can be confusing to see the entrance, with the hotel behind a building. But that was our only complaint. Just watch for the small sign by the road and turn there. (just past the light). We plan to stay there again on our next trip!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Puleo's Grille. Dishes ran from around $10 and up. Most were around 15 and with drink and a tip wound up 20 per person. Food is very well worth it, and we saw all age groups and lots of families eating there.
Reviewer score
Would recommend
World Traveller
Quality Inn Merchants Drive
Very good for the price. Free wifi, cable, fridge, and free breakfast. Breakfast was biscuits and gravy, make your own waffles, cereal, fruits, toast, bagels, and yogurt. Not great, but does the job. Service was friendly, especially the cute girl at the counter. room was very clean. Paid about $60 all in. Would stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
cheshire
Would recommend
Desk staff was great, went the extra mile to help. Very comfortable room, great breakfast, easy on and off freeway...when back to this area will stay here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
jhf
Comfortable, clean and crammed
We spend our two days downtown, and only returned to the hotel to sleep. The breakfast was average. Location is good with direct interstate access to downtown. The room was very crowded with furniture, but very comfortable bed and clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
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