Knights Inn - Knoxville TN

2 stars
6712 Central Avenue Pike, Knoxville, TN 37912
Hotel Overview
Reviewer score
2.1
out of 5
16 reviews
Just Fine

This place was just fine. A two star hotel, but by no means was there anything to complain about. ... See full review

  • Anonymous
  • Mar 17, 2011
Just Fine

This place was just fine. A two star hotel, but by no means was there anything to complain about. ... See full review

  • Anonymous
  • Mar 17, 2011
The Knights Inn is ideally located near downtown Knoxville and the University of Tennessee. Located just minutes from the Knoxville Expo center, Knoxville Convention Center and the Knoxville zoo. Microwave and refrigerator amenities are available in some rooms.

Amenities

  • Free breakfast
  • WiFi
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Dining
Free breakfast
Internet
WiFi
Parking
Free parking

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Hotel Map

36.026 -83.9915
Area description
Downtown

Nearby points of interest

  • Neyland Stadium: 6.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (16)

Ratings and reviews for Knights Inn - Knoxville TN

Overall score

2.1 / 5
5.01.0
16 out of 16
Amenities:
2.3
Room cleanliness:
3.2
Hotel staff:
3.3
Room comfort:
2.4
Location:
3.4
Value:
2.8

44% would recommend to a friend.

Sort by:
Review of Knights Inn - Knoxville TN

Reviewer score

1
5.01.0
Yoginime
Northern California
Aug 5, 2013

avoid

This motel was listed on your site. It was in a good location for me and my daughter to stay at, so I booked it trusting this motel was up to your high standards. It does not look like the photo. Upon arrival, about 11pm on Friday, July 19th after traveling all day from the west coast was at first, only disappointing. I felt like a criminal doing my transaction through a tiny little opening in a plexi-glass (bullet proof?) window. There was a wall of photos of people’s pictures that said "do not rent". I asked the night time clerk about it and he said they were doing/buying or dealing drugs at the motel and not allowed to come back..not a good sign. We went to the room which reeked of cigarette some (I asked for a non-smoking room). There were burn holes in the bedspreads, sheets and in and all around the sink. Gross and smelly, but we were so weary we spent the night anyway. The next morning we were awoken by kids playing in the indoor pool, very near to our room. There were 5 or 6, all around 9 or 10 years old. The oldest was perhaps 13… No adults ware present as I could see…no lifeguard. I went into the dining room and the continental breakfast consisted of dry cereal in a plastic container and some powered donuts…and coffee and tea. Wouldn't touch it… Next I went to the lobby and spoke with the day clerk. She said we indeed had a non-smoking room but could check into another room. I asked to see it (smell it really). The new room smelt worse than the original room. Walked around the motel in the daylight. It’s unkempt, litter around the bushes. Not a clean place at all. After a very busy day, we returned to the motel about 10:30pm to a raging adult party with about 30 people on the 2nd floor balcony and these same kids running all around the motel. No adults appeared to be supervising these children. I called the night clerk to ask about the party and he told me this group has the second floor rooms rented from the manager through the end of the year every Saturday night. I asked to speak to the manager and was told he doesn’t give out his cell number or email address, but he would leave him a note to talk to me in the morning. I called the police instead. Upon their arrival at the motel, the front desk clerk called my room asking if I called the police. I told him I had and he did not understand since he said the manager would talk to me in the morning. Talking to the manager in the morning wasn’t going to help! We packed up and left and went across the freeway to a nice, normal clean motel. This drug infested motel should not be on your website, nor should it even be open to the public! It has major health and fire code violations. The bathroom in our room, # 108, has missing ceiling tiles, the shower curtain was tied to a ceiling rafter. The water in the shower went from cold to scorching hot, burning my daughter. The smoke detector had no battery (test light was not flashing, plus it was painted to the ceiling) and some of the electrical switch plates looked like they were partially crazy glued to the wall. This place should be condemned and razed to the ground. I expect a full refund.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Knights Inn - Knoxville TN

Reviewer score

4
5.01.0
Anonymous
Indianapolis, IN
Mar 17, 2011

Just Fine

This place was just fine. A two star hotel, but by no means was there anything to complain about. Everything clean, the staff just what they should be, everything in decent repair. Not a five-star hotel, and I didn't expect it to be. I just wanted a clean, comfortable place (with an indoor pool) to spend the night with my family, and got exactly what I wanted. This is a pet friendly hotel, but did not smell bad and was not dirty. Plenty of restaurants nearby. There is a train track nearby, but the noise is not intrusive. Free internet, free coffee, continental breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Restaurants nearby, and a couple of delivery.

Review of Knights Inn - Knoxville TN

Reviewer score

4
5.01.0
Anonymous
Indianapolis, IN
Mar 17, 2011

Just Fine

This place was just fine. A two star hotel, but by no means was there anything to complain about. Everything clean, the staff just what they should be, everything in decent repair. Not a five-star hotel, and I didn't expect it to be. I just wanted a clean, comfortable place (with an indoor pool) to spend the night with my family, and got exactly what I wanted. This is a pet friendly hotel, but did not smell bad and was not dirty. Plenty of restaurants nearby. There is a train track nearby, but the noise is not intrusive. Free internet, free coffee, continental breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Restaurants nearby, and a couple of delivery.

Review of Knights Inn - Knoxville TN

Reviewer score

2
5.01.0
Anonymous
sc
Mar 6, 2011

Just needs AC... the room was crazy hot.

For the price paid, it was ok... but they need to fix the ac in room 128.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
4
Review of Knights Inn - Knoxville TN

Reviewer score

1
5.01.0
Anonymous
Middle TN
Mar 6, 2011

Low Quality Inn

This hotel was a nightmare. We checked in around 9:50pm. We were coming down for a sports tournament, and went through an hour time change, so our boys were still awake and wanted to swim. Since we had to leave early in the morning we asked if our boys could swim for about 20 minutes if we kept them quiet. (The pool closed at 10pm). We were told that it was against their policy. Even though we were unhappy, I understand and respect someone doing their job. There was no guest laundry service at the hotel so we had to drive to a laundromat. We were also told ahead of time that they had roll-away beds available but when we got there, we were unable to get one because they were all rented out, so our 2 little guys had to sleep on the floor. Around 11:30pm when we tried to call to request more blankets no one would answer after about 20 repeated attempts. Our bathroom light took about 5 minutes to flicker on, if it would come on at all. Our comforter had a large stain on it. The swing bar lock on our door was broken and it was difficult to tell from inside if the door was locked. Then, at about 2:30 in the morning, I heard running and what sounded like people arguing and fighting. I went outside and there were a bunch of teenagers in the pool! Yes, the same pool that our six and 8 year old kids couldn't get in from 10-10:20pm! I called the front desk 3 or 4 times, and again could not get anyone to answer. The next morning, I went to the breakfast room. There were about 6 doors to get into the breakfast room from the indoor courtyard, and they all had signs saying to use the last sliding door....the last sliding door (and all the others)was locked. So instead of walking all the way around outside I knocked on the door and a young man came and opened it. After I got our breakfast, I went back to the sliding door and it was locked again. So I unlocked it and as I opened it, it came of its track. It was obviously already messed up. Why would they have signs telling you to use a broken door?? And then, when he unlocked it for me, why wouldn't he say "I'm sorry, this door is broken" or something??? By the way, the breakfast was descent but the biscuits and gravy were horrible! A true shame to the South :) So, we left that horrible hotel, thinking our troubles were over. Later that day, I got a call[...] saying the hotel wanted them to charge us $50 for a white comforter that was missing! We didn't even have a white comforter. We had two red comforters (if you could even call them that), one with a stain....and sheets...that's it! We actually went and got a quilt and a little throw blanket out of our cars. [...] I am supposed to be getting a call from their manager today, but haven't heard anything yet! I told them I look forward to her call because I have a few things to say to her about our stay :)

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of Knights Inn - Knoxville TN

Reviewer score

2
5.01.0
Anonymous
sc
Mar 6, 2011

Just needs AC... the room was crazy hot.

For the price paid, it was ok... but they need to fix the ac in room 128.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
4
Review of Knights Inn - Knoxville TN

Reviewer score

1
5.01.0
Anonymous
Middle TN
Mar 6, 2011

Low Quality Inn

This hotel was a nightmare. We checked in around 9:50pm. We were coming down for a sports tournament, and went through an hour time change, so our boys were still awake and wanted to swim. Since we had to leave early in the morning we asked if our boys could swim for about 20 minutes if we kept them quiet. (The pool closed at 10pm). We were told that it was against their policy. Even though we were unhappy, I understand and respect someone doing their job. There was no guest laundry service at the hotel so we had to drive to a laundromat. We were also told ahead of time that they had roll-away beds available but when we got there, we were unable to get one because they were all rented out, so our 2 little guys had to sleep on the floor. Around 11:30pm when we tried to call to request more blankets no one would answer after about 20 repeated attempts. Our bathroom light took about 5 minutes to flicker on, if it would come on at all. Our comforter had a large stain on it. The swing bar lock on our door was broken and it was difficult to tell from inside if the door was locked. Then, at about 2:30 in the morning, I heard running and what sounded like people arguing and fighting. I went outside and there were a bunch of teenagers in the pool! Yes, the same pool that our six and 8 year old kids couldn't get in from 10-10:20pm! I called the front desk 3 or 4 times, and again could not get anyone to answer. The next morning, I went to the breakfast room. There were about 6 doors to get into the breakfast room from the indoor courtyard, and they all had signs saying to use the last sliding door....the last sliding door (and all the others)was locked. So instead of walking all the way around outside I knocked on the door and a young man came and opened it. After I got our breakfast, I went back to the sliding door and it was locked again. So I unlocked it and as I opened it, it came of its track. It was obviously already messed up. Why would they have signs telling you to use a broken door?? And then, when he unlocked it for me, why wouldn't he say "I'm sorry, this door is broken" or something??? By the way, the breakfast was descent but the biscuits and gravy were horrible! A true shame to the South :) So, we left that horrible hotel, thinking our troubles were over. Later that day, I got a call[...] saying the hotel wanted them to charge us $50 for a white comforter that was missing! We didn't even have a white comforter. We had two red comforters (if you could even call them that), one with a stain....and sheets...that's it! We actually went and got a quilt and a little throw blanket out of our cars. [...] I am supposed to be getting a call from their manager today, but haven't heard anything yet! I told them I look forward to her call because I have a few things to say to her about our stay :)

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of Knights Inn - Knoxville TN

Reviewer score

2
5.01.0
busmama
sand rock,al.
Oct 26, 2010

ok price needs face lift

the food could have been a little more appealing.but the rooms were clean.and the clerk up front could have been a little nicer and wore more suitable clothing for that position,It was a rough looking bunch

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Review of Knights Inn - Knoxville TN

Reviewer score

2
5.01.0
busmama
sand rock,al.
Oct 26, 2010

ok price needs face lift

the food could have been a little more appealing.but the rooms were clean.and the clerk up front could have been a little nicer and wore more suitable clothing for that position,It was a rough looking bunch

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Review of Knights Inn - Knoxville TN

Reviewer score

3
5.01.0
rnjimerson
Cleveland, Tn
Oct 17, 2010

Good place to stay for a quick getaway

The courtyard has a roof to keep the elements from interfering with the pool. The kids enjoyed swimming after spending the day at the zoo.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
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