Hotel Overview
Business/Pleasure
Overall good hotel. With in walking distance of UT.
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Crob
- Oct 18, 2011
Fottball game
This was a nice hotel. I do think that there could be some easy upgrades to the hotel that would...
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NWOEB
- Sep 12, 2011
Business-friendly hotel with Starbucks, two restaurants and a lounge
The Hilton Knoxville Downtown is located in the business district within walking distance of the University of Tennessee. The hotel has downtown's only full-service Starbucks and two restaurants that serve breakfast, lunch and dinner. A covered bridge leads to the Knoxville Convention Center, and the hotel caters to business travelers with large in-room work desks, free Wi-Fi, a business center and 14,000 square feet of meeting space. Extras include a Precor fitness center with windows, a rooftop pool and sun deck, and a cocktail lounge.Highlights
- Only full-service Starbucks in downtown Knoxville
- Two on-site restaurants and a specialty cocktail lounge
- Business-friendly hotel with skyway link to convention center
- Modern rooms, many with mountain views
- Rooftop pool with sun deck
Location
The Hilton Knoxville Downtown is in the business district across from the Knoxville Convention Center and near the University of Tennessee campus. The site of the 1982 World's Fair is within walking distance.Rooms
The high-rise Hilton Knoxville Downtown offers modern neutral-toned rooms with one king or two queen beds and suites. All rooms have Serenity Beds with 250 thread-count sheets. Many have mountain views. A large work desk, free Wi-Fi, Lavazza coffee and a free paper are nice extras. Flat-panel TVs offer HBO and Pay-Per-View movies. Pets are allowed (fees apply, call for details).Dining
The Hilton Knoxville Downtown has two restaurants and a Starbucks. The Market Cafe opens at 6 a.m. weekdays and 7 a.m. weekends and has a breakfast buffet with made-to-order omelets and waffles. Lunch at the cafe runs until 2 p.m. with soups, sandwiches and salads. Marty's Bistro serves upscale New American cuisine from 5 p.m. to 10 p.m. Room service is available from 6 a.m. to 11 p.m. There is also a cocktail lounge and an outdoor garden patio.Recreation
The updated fitness room has Precor equipment and a wall of windows. The rooftop outdoor pool and sun deck offer relaxation.Transportation
- McGhee Tyson Airport (11.3 mi/18.2 km)
Attractions
- Knoxville Convention Center (0.1 mi/0.2 km)
- Old City Historic District (0.7 mi/1.1 km)
- Alex Haley Statue at Haley Heritage Square (1.1 mi/1.7 km)
- Knoxville Zoo (4.2 mi/6.8 km)
- Children's Museum of Oak Ridge (23.9 mi/38.5 km)
- Pigeon Forge (31 mi/49.9 km)
- Gatlinburg (37.6 mi/60.5 km)
- Great Smoky Mountains National Park (40.6 mi/65.3 km)
Business
- Provides 14,000 square feet of meeting space
- Business center, videoconferencing and audiovisual services
- Covered bridge to the Knoxville Convention Center
Hotel Map
501 West Church Avenue, Knoxville, TN 37902-2591
- Nearby airports
- McGhee Tyson Airport, (TYS), 15.00, N, Mile
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pets allowed
- Pool
- Restaurant
- Wheel Chair Access
- Wireless Internet
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (30)
Ratings and reviews for Hilton Knoxville Downtown
- All travelers (30) 3.7 / 5
- Business (5) 4.2 / 5
- Couples (12) 3.3 / 5
- Families (8) 4.1 / 5
- Friends (3) 3.3 / 5
- Singles (2) 4.5 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.4
- Room comfort:
- 4.1
- Location:
- 4.5
- Value:
- 3.5
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
A Great Stay
This hotel was extremely comfortable and clean. We only stayed one night, but the staff let us check in early when we arrived, and it was a great one night stay. The hotel staff was completely accommodating from start to finish. Thanks for always treating guests so special, Hilton!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Business/Pleasure
Overall good hotel. With in walking distance of UT.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Fottball game
This was a nice hotel. I do think that there could be some easy upgrades to the hotel that would have made it worth more closer to what we paid for the room. As what we paid for the room was a good amount. The best thing for this hotel was the location. I liked the staff they were very friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Elevator Shaft Room
Stay away from any rooms that share a wall with the elevator shaft.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 5
- Value:
- 2
Trip purpose:
Business
Dining tip:
Short walk from hotel
Great Crepes' at The French Market, 526 S. Gay St.
Reviewer score
Would recommend
Good stay
I met up with family, and we stayed at the Hilton Knoxville for a weekend. We were able to walk to market square and some of the other shops and restaurants we wanted to visit. The facilities were nice and clean, including the pool, and housekeeping left a bag of clean towels and toiletries by the door when we left the "Do not disturb" sign on the doorknob. All in all a good stay, no hiccups.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Pete's Coffee Shop is a great place to have breakfast/lunch! (Closed on Sundays, though) It's just one block away.
Reviewer score
Would recommend
fairly satisfied
Very Convenient to Downtown attractions. We were able to walk to restaurants and shops. Room was small and not as updated as I thought it might be, but it was nice enough, and the bed was very comfortable. Staff was friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Nice room, great location
I liked the big lobby. And there is a Starbucks! The room was very clean and classy. It is great location .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Very Nice.
Nice hotel, very quiet while we were there. clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
good, but disapointed
the hotel is in the best location downtown right off campus walking distance to stadium and downtown restaurants. easy to get to and center to all attractions.the hotel staff was good but the service was less than stellar. found a french fry on the floor left it there as a test and it never moved beds were remade not changed started with 3 towels on first night then 2 then 1 had to ask for more .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Dining tip:
Short drive from hotel
dead end bbq, say no more
Reviewer score
Would recommend
good hotel
Overall the stay was very good. Everyone was exceptionally pleasant and helpful. I was a little dissappointed in the slow valet. It took about 30 minutes to get our car after checking out.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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