$114 Avg/night
Rate based on Check-in: Jun 7, 2015 Check-out: Jun 8, 2015

Hilton Knoxville

3 stars
View map of 501 West Church Avenue, Knoxville, TN 37902-2591

Hotel Overview

Reviewer score
3.8
out of 5
42 reviews
Great hotel!

Great boutique-style hotel. No "major chain" feel. Cozy, updated and sophisticated. Only Starbucks... See full review

  • Michael M.
  • Jan 19, 2015
Great time in a great city

Staff was great very helpful... Nice view of knoxville.. Very close to the market and dining..... See full review

  • Chef bryan
  • May 31, 2014
Business-friendly hotel with Starbucks, two restaurants and a lounge
The Hilton Knoxville Downtown is located in the business district within walking distance of the University of Tennessee. The hotel has downtown's only full-service Starbucks and two restaurants that serve breakfast, lunch and dinner. A covered bridge leads to the Knoxville Convention Center, and the hotel caters to business travelers with large in-room work desks, free Wi-Fi, a business center and 14,000 square feet of meeting space. Extras include a Precor fitness center with windows, a rooftop pool and sun deck, and a cocktail lounge.
Highlights
  • Only full-service Starbucks in downtown Knoxville
  • Two on-site restaurants and a specialty cocktail lounge
  • Business-friendly hotel with skyway link to convention center
  • Modern rooms, many with mountain views
  • Rooftop pool with sun deck
Location
The Hilton Knoxville Downtown is in the business district across from the Knoxville Convention Center and near the University of Tennessee campus. The site of the 1982 World's Fair is within walking distance.
Rooms
The high-rise Hilton Knoxville Downtown offers modern neutral-toned rooms with one king or two queen beds and suites. All rooms have Serenity Beds with 250 thread-count sheets. Many have mountain views. A large work desk, free Wi-Fi, Lavazza coffee and a free paper are nice extras. Flat-panel TVs offer HBO and Pay-Per-View movies. Pets are allowed (fees apply, call for details).
Dining
The Hilton Knoxville Downtown has two restaurants and a Starbucks. The Market Cafe opens at 6 a.m. weekdays and 7 a.m. weekends and has a breakfast buffet with made-to-order omelets and waffles. Lunch at the cafe runs until 2 p.m. with soups, sandwiches and salads. Marty's Bistro serves upscale New American cuisine from 5 p.m. to 10 p.m. Room service is available from 6 a.m. to 11 p.m. There is also a cocktail lounge and an outdoor garden patio.
Recreation
The updated fitness room has Precor equipment and a wall of windows. The rooftop outdoor pool and sun deck offer relaxation.
Transportation
  • McGhee Tyson Airport (11.3 mi/18.2 km)
Attractions
  • Knoxville Convention Center (0.1 mi/0.2 km)
  • Old City Historic District (0.7 mi/1.1 km)
  • Alex Haley Statue at Haley Heritage Square (1.1 mi/1.7 km)
  • Knoxville Zoo (4.2 mi/6.8 km)
  • Children's Museum of Oak Ridge (23.9 mi/38.5 km)
  • Pigeon Forge (31 mi/49.9 km)
  • Gatlinburg (37.6 mi/60.5 km)
  • Great Smoky Mountains National Park (40.6 mi/65.3 km)
Business
  • Provides 14,000 square feet of meeting space
  • Business center, videoconferencing and audiovisual services
  • Covered bridge to the Knoxville Convention Center

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Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Neyland Stadium: 0.6 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Knoxville

Overall score

3.8 / 5
5.01.0
42 out of 42
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.1
Location:
4.5
Value:
3.5

90% would recommend to a friend.

Sort by:
Review of Hilton Knoxville

Reviewer score

5
5.01.0
Michael M.
Business
manhattan beach
Jan 19, 2015

Great hotel!

Great boutique-style hotel. No "major chain" feel. Cozy, updated and sophisticated. Only Starbucks downtown is located in this hotel. We were advised to get a room on the upper floors to avoid any traffic noise. It must've worked because we didn't hear any. The staff was excellent - very friendly and accommodating. Will definitely stay here every time we come to Knoxville!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

4
5.01.0
Ty T.
Business
Greenville
Dec 30, 2014

Great value

For the money and the location, it would be hard to beat the Hilton. It's definitely showing its age in a place or two, but the rooms were very clean and the staff was great. Only problem was that my key card to exit the garage wouldn't work, which caused a huge, embarrassing traffic jam in the parking garage.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

4
5.01.0
Paul D.
Business
Matthews
Dec 29, 2014

Nice Hotel

Great place to stay if you are in Knoxville. Close to University and Old Town.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

4
5.01.0
andynyc
Business
New York City, NY
Jul 14, 2014

Good Hotel, small issues

Pretty great hotel close to everything. The only issue I the extra fee for the parking and no breakfast. Overall good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

5
5.01.0
Chef bryan
Business
Charleston sc
May 31, 2014

Great time in a great city

Staff was great very helpful... Nice view of knoxville.. Very close to the market and dining.. Great place to stay for a football game.. Will return again and again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

3
5.01.0
Beks H
Business
Nashville, TN
Apr 17, 2014

Single Couple Weekend Getaway

The front desk lady didn't really know what she was doing. She must have been new. Everything was pretty average. Nothing spectacular except it was centrally located and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

4
5.01.0
Birmingham Dog Lovers
Business
Birmingham, AL
Dec 7, 2013

A good place to stay

We were in Knoxville for a wedding, and it was a good place for us to stay, convenient to all the wedding party venues.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Chesapeake's, a local institution, is a short walk and an excellent place for dinner.

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Review of Hilton Knoxville

Reviewer score

4
5.01.0
Tabunch
Business
Williamsburg, Ky
Nov 9, 2013

Business trip

Great hotel. Restaurant , bar and Starbucks in it. Easy to walk to shops and restaurants and very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Market Square very short walk.

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Review of Hilton Knoxville

Reviewer score

3
5.01.0
Gingerltr
Business
Knoxville, TN
Apr 30, 2013

Jason Aldean Concert

There was mold on the ceiling. I'm allergic to mold so was really sick from it. We reported it and I was told I would receive a call from management within 24 hours. I never got that phone call. The staff was awesome. Everything was great other than the mold. We expected compensation for that for a room that was 200 bucks but never heard from them. So would not recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hilton Knoxville

Reviewer score

3
5.01.0
JennyPennifer
Business
Columbia, South Carolina
Mar 25, 2013

Nice

They seem to be doing perpetual renovations of this hotel -- both last spring and last week, with no signs of progress or completion, at least to my eye -- but if you can overlook scaffolding, paint buckets, and a multitude of chatty workers in the lobby, you might enjoy your stay here. I have not eaten in the on-site restaurants so I can't speak to that, but Knoxville has so many great places to eat, I wouldn't eat in a hotel anyway. Go around the corner to Market Square, or out toward Farragut where there are dozens of splendid places to eat. Calhoun's On The River is a stone's throw away. Knoxville is a great place to walk and shop and eat and just relax. The Hilton staff are wonderful and will attend to your comforts. The beds are very luxurious. Bathrooms are small but there are huge fluffy towels and plenty of hot water. Nice big flatscreen TV and beautiful views.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

If you can, book a room with concierge lounge access. Although it is on the main floor (not on the 18th as it used to be, with a beautiful view), and is cramped at the breakfast busy time, you can get complimentary soft drinks, bottled water, and coffee all day long, plus hors d'oeuvres at five o'clock, plus a pretty nice hot breakfast served until eleven in the morning. It's convenient and a great value, and the staff in the lounge are very attentive.

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