$104 Avg/night
Rate and special offer based on Check-in: Oct 31, 2014 Check-out: Nov 1, 2014

Four Points by Sheraton Knoxville Cumberland House Hotel

3 stars
1109 White Avenue, 1109 White Avenue, Knoxville, TN 37916
Hotel Overview
Reviewer score
3.9
out of 5
23 reviews
Knoxville Trip to UTK

Staff was extremely helpful and so will plan to stay at this hotel each time visiting UTK over next... See full review

  • Jnye
  • Jul 9, 2014
Concert Stay

This hotel was fantastic! Staff was friendly. Loved it! See full review

  • Son of Ice Man
  • May 30, 2014
Modern, business-friendly Knoxville hotel with dining, lounge and more
The Four Points by Sheraton Knoxville Cumberland Hoteloffers guests spacious accommodations and modern amenities, ideal for business and leisure stays. This contemporary hotel near Knoxville's historic district greets guests indoors to an inviting cherry wood lobby. Business guests can take advantage of large meeting centers, complete with audio-visual equipment. Find an on-site restaurant, as well as a cocktail lounge. The Points by Sheraton Knoxville Cumberland Hotelguests can also keep fit in the fitness facility.
3 Reasons to Stay:
  • Spacious accommodations with modern amenities
  • On-site restaurant and cocktail lounge
  • Convenient location near Knoxville Museum of Art, and the convention center
Four Points by Sheraton Knoxville Cumberland Hotel Rooms
Decorated in an elegant neutral palette, the Four Points by Sheraton Knoxville Cumberland Hotelfeatures modern amenities and creature comforts. Amenities include premium bedding, plush mattresses and duvets. Also included in the spacious rooms are CD players, coffee and tea makers and bathrooms with optional shower and tub combinations. Guests can also request a convenient in-room refrigerator.
Things to Do:
  • Knoxville Museum of Art (0.2 mi/0.3 km)
  • Sunsphere Tower (0.2 mi/0.3 km)
  • Knoxville Convention Center (0.3 mi/0.4 km)
  • Neyland Stadium (0.4 mi/0.6 km)
  • University of Tennessee (0.5 mi/0.8 km)
  • Market Square (0.5 mi/0.8 km)
  • East Tennessee History Center (0.5 mi/0.8 km)
  • Tennessee Theatre (0.5 mi/0.8 km)
  • Frank H. McClung Museum (0.5 mi/0.8 km)
  • James White Fort (0.8 mi/1.3 km)

Hotel Map

35.9604 -83.9258
Area served
City Center
Nearby airports
Mc Ghee Tyson Airport, (TYS), 20.92, KM;
Area description
Resort, Airport

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Four Points by Sheraton Knoxville Cumberland House Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Exercise gym
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
Express checkout
Security
In-Room Safe
Shops/Commercial services
Audio visual equipment
Parking
Parking
Accessibility
Wheel chair access
Ramp access to buildings
Brailled elevators
Room
Hairdryer in room
Iron

Nearby points of interest

  • Neyland Stadium: 0.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (23)

Ratings and reviews for Four Points by Sheraton Knoxville Cumberland House Hotel

Overall score

3.9 / 5
5.01.0
23 out of 23
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4.3
Location:
4.2
Value:
4

87% would recommend to a friend.

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

3
5.01.0
Newly60
Business
Atlanta
Jul 22, 2014

Newly60

Place was under renovation or so it seemed. Smell of paint very evident. Elevators extremely slow. Luggage carts not to found in garage area if you wish to handle your own luggage. Very handy to Univ. of Tenn. Would look for alternative on next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

4
5.01.0
Jnye
Business
Nashville
Jul 9, 2014

Knoxville Trip to UTK

Staff was extremely helpful and so will plan to stay at this hotel each time visiting UTK over next four-plus years.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

4
5.01.0
Son of Ice Man
Business
Virginia
May 30, 2014

Concert Stay

This hotel was fantastic! Staff was friendly. Loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

3
5.01.0
Illadelph1
Business
Atlanta
Apr 12, 2014

Location makes it great

Cool locale, but not a whole lot else. It fits the bill

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

2
5.01.0
Matt C.
Business
New York, NY
Dec 13, 2013

OK Hotel

The personnel was not the most helpful, but the room was ok. It is not exactly downtown, so walking to the main downtown area takes about 15-20 minutes. Ok place to stay for a couple of nights.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

4
5.01.0
JenniferCompton
Business
Simpsonville, SC
Oct 1, 2013

Nice place

This hotel is nice. My only gripes were that the carpet had a few stains near the bathroom which is pretty disgusting and that they do not advertise their parking fee on their site. I read the reviews and saw that there would be a $8 charge so I was prepared but they should list this in the details about the hotel. I used the gym which was adequate.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Excellent sandwiches at Trio a few blocks away (need to take your car).

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

4
5.01.0
Matthew Hensley
Business
Knoxville, TN
Jan 2, 2013

Great New Years Eve

Just wanted a staycation in knoxville, and spent the evening downtown. Short walk to Market Square and Gay St. Was a perfect night! Would stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

2
5.01.0
No Four Points Again
Business
Nashville, TN
Oct 25, 2011

Pretty pricey for an ordinary room

This hotel was in a good location for our needs, but was nothing special. The room was clean, but there was no fridge. The beds throughout the hotel were noisy (if you know what I mean). Parking in the garage was extra and should have been included in the high room rate. There was no UT game that weekend, so the rate was out of line.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

5
5.01.0
Mary Frances
Business
Marietta, GA, USA
Aug 28, 2011

Fun family weekend visiting UT daughter

Very helpful and courteous staff. Great location. Will definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The town center is delightful both day and night. Family friendly yet still ok and fun for grownups.

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Review of Four Points by Sheraton Knoxville Cumberland House Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Cleveland, Ohio
Jul 25, 2011

Very Nice Hotel!

The customer service was above and beyond expectations! The hotel staff were extremely friendly and helpful. It's a nice atmosphere to return to after a long work day. This is the only hotel I will stay at when in Knoxville. I will be staying at this hotel again later this week. Unfortunately there is no refrigerators in the standard hotel rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Market Square/District has a variety of restaurants and we enjoyed the walk.

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