$53 Avg/night
Rate based on Check-in: May 11, 2015 Check-out: May 14, 2015

Extended Stay America - Knoxville - West Hills

2 stars
View map of 1700 Winston Rd, 1700 Winston Rd, Knoxville, TN 37919

Hotel Overview

Reviewer score
1.8
out of 5
5 reviews
Extended Stay Knoxville

You get what you pay for. Bring any pans, plates and utensils if you want to use the kitchenette.... See full review

  • zchef
  • Nov 19, 2014
Old Smelly Room

The room was supposed to be non smoking. It may have been, but since the room hadn't been updated... See full review

  • UTFAN98
  • Sep 2, 2014
At Extended Stay America, guests find a friendly home away from home, whether for a day, a week or a month. Each of our 72 spacious suites offers a fully equipped kitchen, free WiFi, and a flat screen TV with premium channels, with free grab and go breakfast and laundry facilities onsite. Only 4 miles from Knoxville, close to restaurants, and just 25 miles from Smokey Mountain National Park, our hotel is the convenient, affordable choice for savvy business and leisure travelers. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Reviewer score 2.9 out of 5
Reviewer score 2.9 out of 5

Extended Stay America - Knoxville - West Hills Rooms

Deluxe
DELUXE STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Jacuzzi
Sauna
Children's activities
Game room
Jogging track
Tennis
Play ground
Boating
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
Wake-up service
In-Room Safe
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Bathroom telephone
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub
Bidet

Nearby points of interest

  • Neyland Stadium: 7.1 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America - Knoxville - West Hills

Overall score

1.8 / 5
5.01.0
5 out of 5
Amenities:
1.6
Cleanliness:
2.6
Hotel staff:
3.6
Comfort:
2.4
Location:
3.2
Value:
2.8

40% would recommend to a friend.

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Review of Extended Stay America - Knoxville - West Hills

Reviewer score

3
5.01.0
zchef
Business
Virginia
Nov 19, 2014

Extended Stay Knoxville

You get what you pay for. Bring any pans, plates and utensils if you want to use the kitchenette. Full size fridge that was actually cold was nice. For the money, it suited my needs.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

West Town Mall and many restaurants within a short walk/drive.

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Review of Extended Stay America - Knoxville - West Hills

Reviewer score

1
5.01.0
UTFAN98
Business
Nashville
Sep 2, 2014

Old Smelly Room

The room was supposed to be non smoking. It may have been, but since the room hadn't been updated since the 70's, it reeked of smoke.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Extended Stay America - Knoxville - West Hills

Reviewer score

1
5.01.0
StevenTpa
Business
Tampa FL
Dec 2, 2013

Noisey and Smells of Smoke

The staff is friendly. The hallways reek of stale smoke. Constant door slamming during the night from lobby to hallway. A simple quiet close attachment would cost 15 bucks. They dont care. Cheap price...cheap hotel. Never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Knoxville - West Hills

Reviewer score

3
5.01.0
lahs
Business
Hamilton, MT
Jun 18, 2013

Comfortable lodging

We used this hotel for lodging during a family gathering of several days' duration centered at a home nearby. It was comfortable, clean, and quiet and the staff was cheerful and helpful. I missed having a quiet place to read or write located elsewhere in the hotel besides our room. There were soap and towels, iron and ironing board, and enough cooking utensils, etc. But few other amenities, such as a hair dryer and shampoo, were provided. I would stay there again because our basic needs were met and the location was good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Extended Stay America - Knoxville - West Hills

Reviewer score

1
5.01.0
Tennessee Vagabond
Business
Everywhere
Dec 15, 2009

It is what it Is - and no more....

[...] said it had a fitness room - NOT TRUE. Unfortunate, since this was my primary selection criteria. I only stayed one night (visiting someone at Park West Hospital). The kitchen was very usable - if you're planning a long stay you'll be able to cook fine - full size frige, stove, microwave, etc (Note - I did not notice how well the kitchen was stocked (pots, pans, etc.). Room for just two though. Only a recliner, no sofa. Room was compact, and only had about 5-6 hangers in the closet.Don't expect flat screen TVs or fancy new beds. The TV was older than me (and I ain't no spring chicken). All the diesels firing up at 6:00 AM was not fun - I was on west coast time. I slept fine on the thin, firm mattress, but most probably would not. I did not hear any TV noise - thin walls are sometimes a problem in hotels of this price range. It's a little hard to find, turn before the light & before the Big/XL Mens clothing store (If turning right from Kingston Pike). Carpet was on its last legs. Location is a little creepy. If you're traveling with the significant other - drop a few more bucks and stay somewhere off the Cedar Bluff Exit.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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