$90 Avg/night
Rate based on Check-in: May 26, 2013 Check-out: May 27, 2013

Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

3 stars
401 W SUMMIT HILL DR., KNOXVILLE, TN 37902
Hotel Overview
Reviewer score
4.1
out of 5
31 reviews
Quick Business Trip

Fantastic hotel. Very comfortable. Beautiful lobby and restaurants. Very helpful staff and easy to... See full review

  • J dubstak
  • Jan 7, 2013
Fantastic Stay

We really enjoyed our stay at the Crowne Plaza. The room was very clean, and comfortable. See full review

  • Liz W
  • May 12, 2012
Stay in one of Knoxville, Tennessee's best known hotels
The central location of the Crowne Plaza Knoxville Downtown University Hotel makes this an ideal retreat for travelers as well as business professionals. Crowne Plaza is the site of the University of Tennessee's Volunteers and the 1982 World Fair. Guests walk along the strip and visit the bustling Market Square, Old City, the Sunsphere Tower and the University of Tennessee campus. Back at the hotel, find 15,000 square feet of convention space, an indoor pool, bar and restaurant. Guests also take advantage of the fitness facilities.
3 Reasons to Stay:
  • Nestled along the Tennessee River, close to the strip and Market Square
  • Widely recognized as one of the finest hotels of the area
  • Indoor swimming pool and fitness facilities
Crowne Plaza Knoxville Downtown University Rooms
Pleasantly furnished rooms provide colorful accented accessories, to add vibrancy to the light tones. All rooms at the Crowne Plaza Knoxville Downtown University Hotel are air-conditioned and provide business essentials such as work desks, fax machines and voicemail. Crowne Plaza Knoxville Downtown University Hotel guests keep in touch with wireless Internet access. 
Things to Do:
  • Tennessee Theatre (0.3 mi/0.4 km)
  • East Tennessee History Center (0.3 mi/0.4 km) 
  • Downtown Knoxville (0.3 mi/0.5 km) 
  • Knoxville Convention Center (0.3 mi/0.5 km) 
  • Sunsphere Tower (0.3 mi/0.5 km) 
  • Knoxville Museum of Art (0.4 mi/0.7 km) 
  • James White Fort (0.6 mi/0.9 km)

Amenities

  • High-speed internet
  • Indoor pool
General
Pets allowed
Free local telephone calls
Executive level
Ice machine
Activities
Indoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
Safe deposit box
Shops/Commercial services
Porters
FAX
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Turndown service
Cribs available
Temperature control
Computer in Room
Ironing board

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Hotel Map

35.967 -83.9207
Nearby airports
Atlanta Hartsfield Airport, (ATL), 300.00, MI, N; Nashville International Airport, (BNA), 178.00, MI, E; McGhee Tyson Airport, (TYS), 15.00, MI, N;
Area description
Downtown, downtown

Dining

Mahogany's Restaurant
Mahoganys Restaurant is renowned for its American fare wonderfully presented by the hotel executive chef. At morning and lunch guests may order from Mahoganys extensive menu or help themselves to our breakfast buffet, served daily, or our lunch buffet ser
The Library
You'll feel like you're in an old-fashioned pub when you step into The Library. Our bar is full of dark wood, leather chairs and lots of great drinks. It's also an excellent breakfast spot, serving breads, pastries and hot Starbucks coffee each morning.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (31)

Ratings and reviews for Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Overall score

4.1 / 5
31 out of 31
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.6
Value:
4

97% would recommend to a friend.

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Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

4
writer
north carolina
Jan 24, 2013

great access to what we wanted to see and do---we could walk

Staff was helpful and we enjoyed our visit to Knoxville very much.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

The hotel is located close to lots of good restaurants and sites, so we could walk and not need the car as much.

Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

2
hollywood25
Nashville TN
Jan 20, 2013

Ehh

The hotel was nice, but bed slept terrible! Cable wasn't working for hours with no apology from staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

5
J dubstak
Business
Knox
Jan 7, 2013

Quick Business Trip

Fantastic hotel. Very comfortable. Beautiful lobby and restaurants. Very helpful staff and easy to get to off the highway. Superb bar and grill and the staff there!!!! I highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Use the bar -grilland downstairs!

Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

4
Fly Fisher
Cupertino, CA, USA
Jul 9, 2012

Good Location, Excellent Staff, Some Facilities Gaps

We were guests for a week in the middle of the hottest period in Knoxville in over 100 years, so that did stress the hotel. The staff was exemplary in their responsiveness and courtesy. We had several issues, including a non-draining shower, slow internet, and missed wake-up call. All of which were addressed quickly including a free night stay for the missed call. The restaurant food is below average and pricey, so I would avoid. There are excellent restaurants in the Market Sq. nearby. The bed was comfortable with good linens and pillows and housekeeping was obliging with extra towels from heat induced multiple showers. The gym is very well equiped and the pool nicely maintained. We would consider staying again on our next trip to Knoxville

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

4
Professor visiting UTK
Business
Pocatello, Idaho
May 30, 2012

Business visit to UT-K

Good location--fairly convenient to UT-K campus and very convenient to downtown/Market Square; nicely appointed, comfortable room; free wireless internet access in the room was a plus; and ribeye steak dinner in the hotel restaurant was superb!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

4
Navd
NY
May 16, 2012

Visit to Knoxville

Very clean. Right in downtown with easy access to highway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

5
Liz W
Michigan
May 12, 2012

Fantastic Stay

We really enjoyed our stay at the Crowne Plaza. The room was very clean, and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

4
Opera lovers
Coon Rapids, IA
Apr 25, 2012

Extended weekend @ UT

No problems. Clean, roomy, convenient. TV reception could be better. Housekeeping staff excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

5
Rutavega
Nashville, TN, USA
Mar 16, 2012

Great Spring Break

We were well taken care of and walking distance to Visitor's Center, trolley and the Square.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY

Reviewer score

5
Harven
Glendale, CA, USA
Feb 9, 2012

Business trip

Perfect location , clean rooms, the only thing I did not like the $8 parking charge a day

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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