Nightly rates from $63
Rate based on Check-in: Feb 26, 2012 Check-out: Feb 27, 2012

Best Western Knoxville Suites

3 stars
5317 Pratt Road, Knoxville, TN 37912-2706
Hotel Overview
Reviewer score
3.7
out of 5
24 reviews
Handicap Rooms

Nice place....great staff...you got to meet ALMA...she's great. If you need a handicap accessible... See full review

  • Gee Tee
  • Sep 20, 2011
Family Event

The Hotel was Clean The Staff was friendly The beds need a lot to be desired for. Both My wife and... See full review

  • Family Event
  • May 22, 2011
Free breakfast, paper and Internet buoy this all-suite Knoxville hotel
The Best Western Knoxville Suites offers suite-style rooms just outside of downtown Knoxville, near the University of Tennessee and Knoxville Convention Center. Life is easy with a free breakfast, in-room microwave and refrigerator, and free high-speed Internet. This interior corridor hotel houses a heated indoor swimming pool and fitness room. The hotel has a pet policy (fees apply, call for details).
Highlights
  • Knoxville-area hotel close to downtown attractions
  • Suite-style rooms have either two queen beds or a king bed, and both have sleeper sofas
  • Free breakfast and high-speed Internet at the Best Western Knoxville Suites
  • Indoor heated pool with floor-to-ceiling windows and hot tub
Location
The Best Western Knoxville Suites is located just outside of downtown Knoxville, convenient to the University of Tennessee and Knoxville Convention Center. The attractions of Pigeon Forge, such as Dollywood, are about a half-hour drive away. Gatlinburg and the Great Smoky Mountains are also within driving distance.
Rooms
The four-story, 58-room, interior corridor hotel has spacious suite-like rooms in which a half-wall separates the bed -- either two queens or one king, all triple sheeted -- from the sleeper sofa and cable television with HBO. Rooms are bright and contemporary with yellow walls, rust-colored sofas and dark wood furniture. A coffee maker, microwave, refrigerator, free high-speed Internet and free local calls are standard. Children under 12 stay free with a paying adult using existing bedding at the Best Western Knoxville Suites.
Features
The Best Western Knoxville Suites has a 24-hour front desk and complimentary 24-hour coffee. Guests can dig into the free daily continental breakfast while reading a free newspaper. The heated indoor pool and hot tub give way to expansive windows that offer views of the surrounding area. A small fitness room contains a stationary bike and a treadmill.
Transportation
  • McGhee Tyson Airport (14.2 mi/22.8 km)
Attractions
  • Knoxville Convention Center (5 mi/8 km)
  • Old City Historic District (5.1 mi/8.2 km)
  • Knoxville Museum of Art (5.2 mi/8.4 km)
  • University of Tennessee (5.5 mi/8.6 km)
  • Alex Haley Statue at Haley Heritage Square (6.7 mi/10.8 km)
  • Knoxville Zoo (10.4 mi/16.7 km)
  • Dollywood (35.2 mi/56.7 km)
  • Pigeon Forge (35.8 mi/57.6 km)
  • Gatlinburg (42.4 mi/68.2 km)
  • Great Smoky Mountains National Park (45.3 mi/72.9 km)
Business
  • Business center with a computer is open from 7 a.m. to 11 p.m.
  • Fax and photocopier

Hotel Map

5317 Pratt Road, Knoxville, TN 37912-2706

Area served
Knoxville, Pigeon Forge, Gatlinburg, Bristol, Cherokee,, Asheville,, Chattanooga, Nashville
Nearby airports
(ATL), 225.00, S, Mile
Area description
City

Amenities

  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Business center
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Data port Available
  • Electronic Door Locks
  • Elevators
  • Exercise Gym
  • Fitness center
  • Fitness center or spa
  • Free breakfast
  • Free Local Telephone Calls
  • Free parking
  • Guest Laundromat
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • High-speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • King Bed
  • Laundry/Valet Services
  • Lounge
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Phone with speaker
  • Pool
  • Queen Bed
  • Refrigerator
  • Safe Deposit Box
  • Smoke Detectors
  • Sofa Bed
  • Television with Cable
  • Wake-up Service
  • Wet Bar
  • Wheel Chair Access

Dining

Subway
1.00 mile(s) from Subway, Fast Food, 11:00 a.m. to 10:00 p.m.
O'Charley's
Adjacent to O'Charley's, American, 10:30 a.m. to 1:00 a.m.
Outback Steakhouse
1.00 mile(s) from Outback Steakhouse, American, 4:00 a.m. to 11:00 p.m.
Burger King
1.00 mile(s) from Burger King, Fast Food, 6:00 a.m to 11:00 p.m.
Applebees Restaurant
Adjacent to Applebees Restaurant, American, 10:30 a.m. to 10:00 a.m.
Cracker Barrel
1.50 mile(s) from Cracker Barrel, American, 6:00 a.m. to 10:00 p.m.
McDonald's
1.00 mile(s) from McDonald's, Fast Food, 24 hours
Ryan's
Adjacent to Ryan's, American, 11:00 a.m. to 10:00 p.m.
Hooter's
1.00 mile(s) from Hooter's, American, 11:00 a.m. to 10:00 p.m.
El Chico's Restaurant
Across the street from El Chico's Restaurant, Mexican, 11:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (24)

Ratings and reviews for Best Western Knoxville Suites

Overall score

3.7 / 5
24 out of 24
Amenities:
3.6
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4
Location:
4.3
Value:
4.1

83% would recommend to a friend.

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Review this hotel
Review of Best Western Knoxville Suites

Reviewer score

3
Gee Tee
NC
Sep 20, 2011

Handicap Rooms

Nice place....great staff...you got to meet ALMA...she's great. If you need a handicap accessible room, however, this is not the place. The bathroom was good, but I couldn't get beside either side of the bed with my wheelchair. I had to get on the end of the bed and slide myself up to the head. Not ideal, but made do.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Clarance Brown Theatre......Check it out.

Review of Best Western Knoxville Suites

Reviewer score

3
Family Event
Rochester New York
May 22, 2011

Family Event

The Hotel was Clean The Staff was friendly The beds need a lot to be desired for. Both My wife and I woke with back ackes due to the bed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Best Western Knoxville Suites

Reviewer score

4
Graduation Aunt
Hattiesburg, MS
May 11, 2011

Graduation Stay

We had a great time, the room was clean and stocked with the essentials, coffee, soap, towels, ironing board, iron and hair dryer. The staff were very helpful with any questions we had. We have stayed there before and we will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Best Western Knoxville Suites

Reviewer score

3
Travelling grandmother
Ledyard, CT
May 1, 2011

Good value for families

The hotel was a little shabby but very clean with pleasant and helpful staff. It is excellent for families because of the flexibility of the large suites. An excellent value which I would not hesitate to recommend to families with children. We were in Knoxville to attend a family wedding and when the staff noticed people with the same surname making reservations they were considerate enough to book us into adjacent suites.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

There were many family-friendly inexpensive restaurants in close proximity to the hotel.

Review of Best Western Knoxville Suites

Reviewer score

4
maudiegirl
a2 MI
Apr 9, 2011

knockin around knoxville

Very nice hotel! The beds were so comfortable my son wanted to bring his home with him. Lots of friendly people except (ironically) they have a free trolley that takes you all over Knoxville and the only mean person was the lady who drove the trolley.She wouldn't say hello, let us off when we asked or answer any questions on how to reboard the trolley. The hotel was very nice but there was no place to lay outside the pool to get a tan,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Money-saving tip: Not Applicable

Get a trolley map from the visitor center in town and ride the trolley for free. It takes you to all the cool areas and you don't have to worry about getting lost or being in an accident from rubbernecking!!!

Review of Best Western Knoxville Suites

Reviewer score

3
mrdacook
Mableton, GA
Mar 23, 2011

Strong musty pool oder upon entering.

Felt that the hotel was a little hard to locate, as it is not on the main street, and no visable sign on the main street. Also upon checking in, asked for a receipt, and was told that my receipt was sent to me through Orbits, which I haven't gotten, and the would print one for me.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
2
Dining tip: Short walk from hotel

There are several chain, and local places to eat. Easy to walk to or a short drive.

Review of Best Western Knoxville Suites

Reviewer score

3
C
Ohio
Jan 16, 2011

Nice stay

Went to a TENN VOLS game. Easy drive to the stadium/university. Lots of places to eat close by.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Best Western Knoxville Suites

Reviewer score

3
Z
Cincinnati, OH
Dec 31, 2010

Close to the Expressway

Hotel was good size and clean. Close to the express way and plenty of resturants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Best Western Knoxville Suites

Reviewer score

4
Tami
Murfreesboro, TN
Dec 12, 2010

Great price & spacious.

The beds were comfortable, especially compared to the last couple of hotels I have stayed at. The room was modernized & spacious. The only thing I would change is the hide a bed sofa in our room could have been cleaned better or a sofa cover put on it. Had a great free breakfast. If you leave there hungry it's your own fault. I would definitely stay there again. Price was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

You can walk to shopping & restaurants & have many choices from where the hotel sits.

Review of Best Western Knoxville Suites

Reviewer score

4
Fitnessman
Sacramento, CA
Oct 10, 2010

Convenient location for the price

Clean and spacious rooms at a reasonable price. Very convenient access to and from interstate highway, yet located in a quiet and safe area. Plenty of restaurants within walking distance. Friendly pesonel at front desk and a great self serve breakfast bar in the morning. Hard pressed to find anything wrong with this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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