$67 Avg/night
Rate based on Check-in: Jul 15, 2014 Check-out: Jul 18, 2014

BEST WESTERN Knoxville Suites

3 stars
5317 Pratt Road, Knoxville, TN 37912-2706
Hotel Overview
Reviewer score
3.7
out of 5
80 reviews
Great Value, Great Location

Although this hotel isn't in the "heart of downtown," it is just 8 minutes away. Given the low-cost... See full review

  • Nashville Guy
  • Jul 3, 2014
Great place to stay for a great price!

I was pleasantly surprised when I opened the door to my room. It exceeded my expectations! Room was... See full review

  • A D Rios
  • Feb 6, 2014
Free breakfast, paper and Internet buoy this all-suite Knoxville hotel
The Best Western Knoxville Suites offers suite-style rooms just outside of downtown Knoxville, near the University of Tennessee and Knoxville Convention Center. Life is easy with a free breakfast, in-room microwave and refrigerator, and free high-speed Internet. This interior corridor hotel houses a heated indoor swimming pool and fitness room. The hotel has a pet policy (fees apply, call for details).
Highlights
  • Knoxville-area hotel close to downtown attractions
  • Suite-style rooms have either two queen beds or a king bed, and both have sleeper sofas
  • Free breakfast and high-speed Internet at the Best Western Knoxville Suites
  • Indoor heated pool with floor-to-ceiling windows and hot tub
Location
The Best Western Knoxville Suites is located just outside of downtown Knoxville, convenient to the University of Tennessee and Knoxville Convention Center. The attractions of Pigeon Forge, such as Dollywood, are about a half-hour drive away. Gatlinburg and the Great Smoky Mountains are also within driving distance.
Rooms
The four-story, 58-room, interior corridor hotel has spacious suite-like rooms in which a half-wall separates the bed -- either two queens or one king, all triple sheeted -- from the sleeper sofa and cable television with HBO. Rooms are bright and contemporary with yellow walls, rust-colored sofas and dark wood furniture. A coffee maker, microwave, refrigerator, free high-speed Internet and free local calls are standard. Children under 12 stay free with a paying adult using existing bedding at the Best Western Knoxville Suites.
Features
The Best Western Knoxville Suites has a 24-hour front desk and complimentary 24-hour coffee. Guests can dig into the free daily continental breakfast while reading a free newspaper. The heated indoor pool and hot tub give way to expansive windows that offer views of the surrounding area. A small fitness room contains a stationary bike and a treadmill.
Transportation
  • McGhee Tyson Airport (14.2 mi/22.8 km)
Attractions
  • Knoxville Convention Center (5 mi/8 km)
  • Old City Historic District (5.1 mi/8.2 km)
  • Knoxville Museum of Art (5.2 mi/8.4 km)
  • University of Tennessee (5.5 mi/8.6 km)
  • Alex Haley Statue at Haley Heritage Square (6.7 mi/10.8 km)
  • Knoxville Zoo (10.4 mi/16.7 km)
  • Dollywood (35.2 mi/56.7 km)
  • Pigeon Forge (35.8 mi/57.6 km)
  • Gatlinburg (42.4 mi/68.2 km)
  • Great Smoky Mountains National Park (45.3 mi/72.9 km)
Business
  • Business center with a computer is open from 7 a.m. to 11 p.m.
  • Fax and photocopier

Hotel Map

36.0139 -83.9685
Area served
Pigeon Forge, Atlanta,, Chattanooga, Asheville,, Bristol,, Lexington,, Cherokee,, Gatlinburg, Knoxville, Nashville
Nearby airports
(ATL), 225.00, MI, S;
Area description
City Center

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BEST WESTERN Knoxville Suites Rooms

SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSM,HI SPD NET,3RD BD SOF,EAT TAB,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,HI SPED NET,2ND BD SOFA,DESK,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,CONTINENTAL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,MOBILITY ACC,COMMASSIST,BATHTB,SFBD,NSM,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Indoor pool
Exercise gym
Play ground
Boating
Dining
Free breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Guest laundromat
Security
Wake-up service
Multilingual
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Phone with speaker
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Neyland Stadium: 4.7 mi

Dining

Waffle House®
Adjacent to Waffle House®, full service, American, open for: breakfast, lunch, dinner. 24 hours.
Monterrey Mexican
0.05 mile(s) from Monterrey Mexican, full service, Mexican, open for: lunch, dinner.
Cracker Barrel®
0.15 mile(s) from Cracker Barrel®, full service, American, open for: breakfast, lunch, dinner. Hours are: Sunday - Thursday 6:00 a.m. to 10:00 p.m. AND Friday & Saturday 6:00 a.m. to 11:00 p.m.
Red Lobster®
0.60 mile(s) from Red Lobster®, full service, Seafood, open for: lunch, dinner. Hours are: Sunday - Thursday 11:00 a.m. - 10:00 p.m. AND Friday - Saturday 11:00 a.m. - 11:00 p.m.
Hooter's®
0.10 mile(s) from Hooter's®, full service, American, open for: lunch, dinner.
McDonald's®
0.60 mile(s) from McDonald's®, fast food, American, open for: breakfast, lunch, dinner. 24 hours
Taco Bell®
0.50 mile(s) from Taco Bell®, fast food, Mexican, open for: breakfast, lunch, dinner. Hours are: Sunday - Thursday 9:00 a.m. - 2:00 a.m. AND Friday & Saturday 9:00 a.m. - 3:00 a.m.
IHOP®
0.60 mile(s) from IHOP®, full service, American, open for: breakfast, lunch, dinner. 24 hours
Burger King®
0.60 mile(s) from Burger King®, fast food, American, open for: breakfast, lunch, dinner.
Austin's Steak & Buffet
0.90 mile(s) from Austin's Steak & Buffet, buffet, American, open for: lunch, dinner. Hours are: Sunday - Thursday 11:00 a.m. - 10:00 p.m. AND Friday & Saturday 11:00 a.m. - 9:30 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (80)

Ratings and reviews for BEST WESTERN Knoxville Suites

Overall score

3.7 / 5
5.01.0
80 out of 80
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.2
Value:
4.1

86% would recommend to a friend.

Sort by:
Review of BEST WESTERN Knoxville Suites

Reviewer score

1
5.01.0
Unhappy Kentuckian
Lexington, KY
Apr 22, 2013

Terrbile Staff

We booked a smoking room. The hotel charged us an additional fee of $150 for smoking in the smoking room. Misleading and unsatisfied stay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of BEST WESTERN Knoxville Suites

Reviewer score

2
5.01.0
ChitownHV
chicago
Dec 28, 2009

Pass on this hotel...

Walked in to a room that was easily 85 degrees! The controls on the AC were impossible to get right. Plus fan was loud as heck. Internet connection was slower than dial-up. Provided conditioner and shower cap, but no shampoo or lotion. Bed was comfortable, about all I can say.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Review of BEST WESTERN Knoxville Suites

Reviewer score

2
5.01.0
Anonymous
Memphis
Aug 16, 2010

Mixed bag

We stayed in handicap accessible room; guess that's all they had. We did not request it. Missed having a bathtub. The shower was poorly lit and had filthy floor and mildewed grout. Bathroom floor was dirty. There was so much humidity in room that the linens were damp and so was our clothing in the morning. Sofa bed was rickety and mattress had had it. There were no pillows for it. On the plus side, night manager was helpful and courteous. Breakfast was better than many places we've stayed. There was a waffle maker, eggs, and sausage in addition to the usual cold fare (bagels, muffins, cereal). It is conveniently located about 4 miles from downtown Knoxville and the University of Tennessee. It was priced about half as much as hotels in the downtown area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short drive from hotel

Puleo's has extensive menu featuring Italian style and southern style cuisine. Most items cost under $15 for full meal, and they offered sandwiches and pizza as well. Our favorites were maple glazed pork chops over apple coulis and the homemade apple walnut pie. Service was friendly and attentive.

Review of BEST WESTERN Knoxville Suites

Reviewer score

2
5.01.0
Anonymous
Memphis
Aug 16, 2010

Mixed bag

We stayed in handicap accessible room; guess that's all they had. We did not request it. Missed having a bathtub. The shower was poorly lit and had filthy floor and mildewed grout. Bathroom floor was dirty. There was so much humidity in room that the linens were damp and so was our clothing in the morning. Sofa bed was rickety and mattress had had it. There were no pillows for it. On the plus side, night manager was helpful and courteous. Breakfast was better than many places we've stayed. There was a waffle maker, eggs, and sausage in addition to the usual cold fare (bagels, muffins, cereal). It is conveniently located about 4 miles from downtown Knoxville and the University of Tennessee. It was priced about half as much as hotels in the downtown area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short drive from hotel

Puleo's has extensive menu featuring Italian style and southern style cuisine. Most items cost under $15 for full meal, and they offered sandwiches and pizza as well. Our favorites were maple glazed pork chops over apple coulis and the homemade apple walnut pie. Service was friendly and attentive.

Review of BEST WESTERN Knoxville Suites

Reviewer score

2
5.01.0
ChitownHV
chicago
Dec 28, 2009

Pass on this hotel...

Walked in to a room that was easily 85 degrees! The controls on the AC were impossible to get right. Plus fan was loud as heck. Internet connection was slower than dial-up. Provided conditioner and shower cap, but no shampoo or lotion. Bed was comfortable, about all I can say.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Review of BEST WESTERN Knoxville Suites

Reviewer score

2
5.01.0
scgirard1974
Saginaw, MI
Feb 11, 2014

Not a 3 star

If this hotel were a 2 star I would've rated it higher. The amenities for a 3 star hotel were not present. Location was in a questionable neighborhood (bars on the window of the gas station next door). At breakfast there was an employee there with her 3 kids eating that were very loud and obnoxious...I found this to be unacceptable...the beds were comfy though.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Review of BEST WESTERN Knoxville Suites

Reviewer score

3
5.01.0
mrdacook
Mableton, GA
Mar 23, 2011

Strong musty pool oder upon entering.

Felt that the hotel was a little hard to locate, as it is not on the main street, and no visable sign on the main street. Also upon checking in, asked for a receipt, and was told that my receipt was sent to me through Orbits, which I haven't gotten, and the would print one for me.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
2
Dining tip: Short walk from hotel

There are several chain, and local places to eat. Easy to walk to or a short drive.

Review of BEST WESTERN Knoxville Suites

Reviewer score

3
5.01.0
Travelling grandmother
Ledyard, CT
May 1, 2011

Good value for families

The hotel was a little shabby but very clean with pleasant and helpful staff. It is excellent for families because of the flexibility of the large suites. An excellent value which I would not hesitate to recommend to families with children. We were in Knoxville to attend a family wedding and when the staff noticed people with the same surname making reservations they were considerate enough to book us into adjacent suites.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

There were many family-friendly inexpensive restaurants in close proximity to the hotel.

Review of BEST WESTERN Knoxville Suites

Reviewer score

3
5.01.0
André5
Fort Lauderdale, FL
Aug 18, 2010

UTK- weekend

Hotel staff friendly and helpful. Location was walking distance to restaurants and grocery store. Also room were a good size and close to Univ TN campus. Issue with bathtub drain and door jammed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of BEST WESTERN Knoxville Suites

Reviewer score

3
5.01.0
Anonymous
Rochester New York
May 22, 2011

Family Event

The Hotel was Clean The Staff was friendly The beds need a lot to be desired for. Both My wife and I woke with back ackes due to the bed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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