$72 Avg/night
Rate based on Check-in: Jun 18, 2013 Check-out: Jun 21, 2013

BEST WESTERN Knoxville Suites

3 stars
5317 Pratt Road, Knoxville, TN 37912-2706
Hotel Overview
Reviewer score
3.7
out of 5
43 reviews
Great Family Reunion Weekend

We've stayed there three times in the last 12 months. Rooms were refurbished in the past year and... See full review

  • Goose44
  • May 20, 2013
hotel stay

hotel was old needs up;dates bed great nice pillows people were nice clean See full review

  • di di duboise
  • Mar 2, 2013
Free breakfast, paper and Internet buoy this all-suite Knoxville hotel
The Best Western Knoxville Suites offers suite-style rooms just outside of downtown Knoxville, near the University of Tennessee and Knoxville Convention Center. Life is easy with a free breakfast, in-room microwave and refrigerator, and free high-speed Internet. This interior corridor hotel houses a heated indoor swimming pool and fitness room. The hotel has a pet policy (fees apply, call for details).
Highlights
  • Knoxville-area hotel close to downtown attractions
  • Suite-style rooms have either two queen beds or a king bed, and both have sleeper sofas
  • Free breakfast and high-speed Internet at the Best Western Knoxville Suites
  • Indoor heated pool with floor-to-ceiling windows and hot tub
Location
The Best Western Knoxville Suites is located just outside of downtown Knoxville, convenient to the University of Tennessee and Knoxville Convention Center. The attractions of Pigeon Forge, such as Dollywood, are about a half-hour drive away. Gatlinburg and the Great Smoky Mountains are also within driving distance.
Rooms
The four-story, 58-room, interior corridor hotel has spacious suite-like rooms in which a half-wall separates the bed -- either two queens or one king, all triple sheeted -- from the sleeper sofa and cable television with HBO. Rooms are bright and contemporary with yellow walls, rust-colored sofas and dark wood furniture. A coffee maker, microwave, refrigerator, free high-speed Internet and free local calls are standard. Children under 12 stay free with a paying adult using existing bedding at the Best Western Knoxville Suites.
Features
The Best Western Knoxville Suites has a 24-hour front desk and complimentary 24-hour coffee. Guests can dig into the free daily continental breakfast while reading a free newspaper. The heated indoor pool and hot tub give way to expansive windows that offer views of the surrounding area. A small fitness room contains a stationary bike and a treadmill.
Transportation
  • McGhee Tyson Airport (14.2 mi/22.8 km)
Attractions
  • Knoxville Convention Center (5 mi/8 km)
  • Old City Historic District (5.1 mi/8.2 km)
  • Knoxville Museum of Art (5.2 mi/8.4 km)
  • University of Tennessee (5.5 mi/8.6 km)
  • Alex Haley Statue at Haley Heritage Square (6.7 mi/10.8 km)
  • Knoxville Zoo (10.4 mi/16.7 km)
  • Dollywood (35.2 mi/56.7 km)
  • Pigeon Forge (35.8 mi/57.6 km)
  • Gatlinburg (42.4 mi/68.2 km)
  • Great Smoky Mountains National Park (45.3 mi/72.9 km)
Business
  • Business center with a computer is open from 7 a.m. to 11 p.m.
  • Fax and photocopier

BEST WESTERN Knoxville Suites Rooms

SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSM,HI SPD NET,3RD BD SOF,EAT TAB,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,HI SPED NET,2ND BD SOFA,DESK,MICRFG,CONTINENTAL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,CONTINENTAL BREAKFAST
SUITE-1 QUEEN BED
SUITE-1 QUEEN BED,MOBILITY ACC,COMMASSIST,BATHTB,SFBD,NSM,CONTINENTAL BREAKFAST

Amenities

  • FREE breakfast
  • High-speed internet
  • FREE parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Exercise gym
Fishing
Dining
FREE breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Security
Wake-up service
Safe deposit box
Copy service
Internet
High-speed internet
Parking
FREE parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Phone with speaker
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

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Hotel Map

36.0139 -83.9685
Area served
Bristol, Gatlinburg, Cherokee,, Nashville, Pigeon Forge, Asheville,, Chattanooga, Knoxville
Nearby airports
(ATL), 225.00, MI, S;
Area description
City Center

Dining

Red Lobster
1.00 mile(s) from Red Lobster, Seafood, 11:00 a.m. to 11:00 p.m.
Hooter's
1.00 mile(s) from Hooter's, American, 11:00 a.m. to 10:00 p.m.
Outback Steakhouse
1.00 mile(s) from Outback Steakhouse, American, 4:00 a.m. to 11:00 p.m.
Cracker Barrel
1.50 mile(s) from Cracker Barrel, American, 6:00 a.m. to 10:00 p.m.
Subway
1.00 mile(s) from Subway, Fast Food, 11:00 a.m. to 10:00 p.m.
El Chico's Restaurant
Across the street from El Chico's Restaurant, Mexican, 11:00 a.m. to 10:00 p.m.
Burger King
1.00 mile(s) from Burger King, Fast Food, 6:00 a.m to 11:00 p.m.
O'Charley's
Adjacent to O'Charley's, American, 10:30 a.m. to 1:00 a.m.
Ryan's
Adjacent to Ryan's, American, 11:00 a.m. to 10:00 p.m.
McDonald's
1.00 mile(s) from McDonald's, Fast Food, 24 hours

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (43)

Ratings and reviews for BEST WESTERN Knoxville Suites

Overall score

3.7 / 5
43 out of 43
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
4
Location:
4.1
Value:
4

88% would recommend to a friend.

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Review this hotel
Review of BEST WESTERN Knoxville Suites

Reviewer score

4
Sharon and family
Winston Salem, NC
Nov 24, 2012

Wish we could have stayed longer!

We were visiting family over Thanksgiving and needed a place to stay. We enjoyed our stay at Best Western very much. The beds were very comfortable, with a nice downy comforter as a blanket. The indoor pool looked very inviting, but we just didn't have enough time to swim in it! We would have loved to stay another day to enjoy this hotel further. The hotel was also very convenient to numerous restaurts and shopping. We would definately stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

There is an awesome restaurant right across the street call Puleo's Grille. We didn't have time to visit this one, but have tried this restaurant in other locations in Knoxville and enjoyed each time we went. Had it not been Thanksgiving, we would have eatent there for sure! Try it!

Review of BEST WESTERN Knoxville Suites

Reviewer score

4
Wonder Dad
Falls Church, VA
Aug 25, 2010

Good fit for our needs

Pretty good for the price. Pool was small and indoor but we had it pretty much to ourselves. Hotel conveniently located close to interstate and to several restaurants and a Starbucks. Quiet and easy to find.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short drive from hotel

Cracker Barrel and other restaurants very close.

Review of BEST WESTERN Knoxville Suites

Reviewer score

3
UTK hub
Fort Lauderdale, FL
Aug 18, 2010

UTK- weekend

Hotel staff friendly and helpful. Location was walking distance to restaurants and grocery store. Also room were a good size and close to Univ TN campus. Issue with bathtub drain and door jammed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of BEST WESTERN Knoxville Suites

Reviewer score

2
Anonymous
Memphis
Aug 16, 2010

Mixed bag

We stayed in handicap accessible room; guess that's all they had. We did not request it. Missed having a bathtub. The shower was poorly lit and had filthy floor and mildewed grout. Bathroom floor was dirty. There was so much humidity in room that the linens were damp and so was our clothing in the morning. Sofa bed was rickety and mattress had had it. There were no pillows for it. On the plus side, night manager was helpful and courteous. Breakfast was better than many places we've stayed. There was a waffle maker, eggs, and sausage in addition to the usual cold fare (bagels, muffins, cereal). It is conveniently located about 4 miles from downtown Knoxville and the University of Tennessee. It was priced about half as much as hotels in the downtown area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short drive from hotel

Puleo's has extensive menu featuring Italian style and southern style cuisine. Most items cost under $15 for full meal, and they offered sandwiches and pizza as well. Our favorites were maple glazed pork chops over apple coulis and the homemade apple walnut pie. Service was friendly and attentive.

Review of BEST WESTERN Knoxville Suites

Reviewer score

4
Concert Queen
Atlanta, GA
May 24, 2010

Great Hotel for a Great Price

This hotel was booked for a "girl's out concert night". The staff was very professional and courteous. The room was large and very clean. The hotel is in an excellant location, close to gas stations, numerous resturants,etc. We would absolutely stay here again! Great for the price!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Knoxville Suites

Reviewer score

2
ChitownHV
chicago
Dec 28, 2009

Pass on this hotel...

Walked in to a room that was easily 85 degrees! The controls on the AC were impossible to get right. Plus fan was loud as heck. Internet connection was slower than dial-up. Provided conditioner and shower cap, but no shampoo or lotion. Bed was comfortable, about all I can say.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Review of BEST WESTERN Knoxville Suites

Reviewer score

5
Anonymous
Southaven, MS
Sep 28, 2009

UT Game week-end

Location was great with easy access to UT game

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Knoxville Suites

Reviewer score

4
PAID TO BE bed bug bitten
Panama city, FL
Jul 1, 2009

best west knox

good

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Review of BEST WESTERN Knoxville Suites

Reviewer score

4
Anonymous
Kenosha, WI
Jun 29, 2009

Knoxvi

We made a quick two-day visit to Knoxville to visit relatives. We travel a lot---and---I am not fond of staying in hotels. However, after saying that, I would recommend this hotel to anyone travelling on a budget who wants to stay at a decent place that doesn't overcharge, underperform and under clean. I researched hotels in the Knoxville area---and---looked at all the reviews online.This hotel is worth the money---and then some. This Best Western is right off I-75---which made it very convenient to get anywhere we wanted to go. The staff members we encountered were very polite and helpful The hotel is right across the street from a Waffle House and 60 seconds from a Starbucks and two or three gas stations. The hotel also offers a nice breakfast with the room. Orbitz also had an additional 10% off for a two-night stay---so---it worked out very well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The hotel has a nice breakfast included with the room---but---if you need more or something different---the ever-present Waffle House is right acrioss the street.

Review of BEST WESTERN Knoxville Suites

Reviewer score

4
pphillip
Business
Baltimore
Jun 5, 2009

Convenient...and pet-friendly!

I needed a place to stay during a relocation move. I had my 15-year-old dog with me. I was happy to find a reasonable, pet-friendly place!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Knoxville Suites

Reviewer score

5
Anonymous
USA
Oct 12, 2008

very accommodating to our need.

was able to change room after getting there to accommodate us for the non-smoking room compared to the smoking they had given us. Staff friendly and asked to help in any way they could. Would go back again! Room was very comfortable for four people.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Several dining areas within walking distance and a grocery store across the street.

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