I looked at the lay out of this place after getting to our room, I wanted some ice and maybe a... See full review
Mar 26, 2012
Overcharged without a wakeup call
We were charged more than what we were told.......We paid upon arrival and received our paperwork.... See full review
M L Mattingly
Mar 25, 2013
Located on Stone Drive in Kingsport with the friendliest staff Complimentary HOT Breakfast served 600 AM - 900 AM Free airport shuttle available 7am-11pm Free local calls and fax service available Spacious deluxe guest rooms some with tempur pedic mattresses Complete meeting banquet reception facilities Magnolia Dining Room Lunch served daily 11am-2pm Lobby bar on premises Outdoor Pool Drive up and courtyard guest rooms 2 floors exterior corridors High Speed Wireless Internet Data port and voice mail in each room Same day laundry dry cleaning services. Hiking jogging and bicycling nearby on greenbelt Access to Gold Star Fitness and Racquetball Club. Located within 1-4 mile of Twenty Restaurants. SPECIAL NOTE Nascar Races and other special events. Please call hotel direct for availability for these dates at 423-245-0271.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We were charged more than what we were told.......We paid upon arrival and received our paperwork. We get home and checked our account to find a 230.00 additional charge from our checking account via debit card............The manager will not
answer calls....have tried to call 4 times......So I guess I am chalking this up to a bad experience.
Also don't ask for a wake-up call..you won't get one........Tried 2 nights in a row, never happened.........No alarm clock in room.
This place does not deserve one star. The carpet was torn and dirty, the bathroom floor looked like it hadn;t been cleaned in weeks, the wall paper near the door was peeling and stained and the overall condition was terrible. We stayed only one
night and checked out early the next morning, attended a family reunion in the afternoon then drove 8 and 1/2 hours rather than spend another night. I really have nothing positive to say about this establishment.
I looked at the lay out of this place after getting to our room, I wanted some ice and maybe a snack. ALL of the vending machines listed and all the Ice machines listed were not there - after I walked around the place for a while (instead of
resting after driving for 7 hours). I called up to the desk and was told I would have to go back to the main desk for Ice