$75 Avg/night
Rate based on Check-in: May 11, 2015 Check-out: May 12, 2015

Sleep Inn & Suites Gatlinburg

2 stars
View map of 335 East Parkway, Gatlinburg, TN 37738

Hotel Overview

Reviewer score
3.4
out of 5
22 reviews
Sister's Weekend Getaway

My sister and I decided to come up for the weekend and shop in nearby Pigeon Forge. We did not want... See full review

  • Ash988
  • Nov 18, 2013
Great Place

Had a great time. Staff was excellent and attentive. Good location and very clean! See full review

  • Chbrkyse
  • Aug 7, 2014
Sleep Inn and Suites Gatlinburg is located one and a half blocks from Ripley's Aquarium. It is also 6 blks from Ober Gatlinburg ski slopes and convention center. A complimentary continental breakfast is offered daily. The hotel features a heated indoor pool with a lazy river and a hot tub. A guest laundry, exercise facility and meeting space for up to 75 people is also available. The Rooms feature complimentary wireless internet access, a microwave and refrigerator and in-room coffee. Some rooms are available with Hot tub, Fireplace and balcony. Two room suites are also available. Gatlinburg trolley runs in front of hotel with easy access to downtown Gatlinburg shopping, attractions and the Gatlinburg Arts and Craft Community.

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Reviewer score 3.2 out of 5

Amenities

  • Free breakfast
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Indoor pool
Exercise gym
Dining
Free breakfast
Coffee maker in room
Meal plan - continental
Vending machines
Services
Guest laundromat
In-Room Safe
Meeting/Banquet facilities
FAX
Internet
WiFi
Parking
Free parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Brailled elevators
Room
Television with cable
Telephone
Hairdryer in room
Microwave
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Sleep Inn & Suites Gatlinburg

Overall score

3.4 / 5
5.01.0
22 out of 22
Amenities:
3.7
Cleanliness:
3.8
Hotel staff:
4
Comfort:
3.7
Location:
3.9
Value:
3.7

77% would recommend to a friend.

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

3
5.01.0
Ronald C.
Business
N/A
Dec 30, 2014

Family Trip

In town for family Christmas. Staff was very nice, at our motel and the location was great. While the room was clean, there was only one computer desk chair to sit in and the room seemed small for two people and our luggage. If we wanted to relax, we had to hop up on the beds. I will say that for the cheaper price that I paid for the room, I probably should have not expected more than I received. On my next trip, I would probably pay a little more for a more comfortable room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

1
5.01.0
Fbtintn
Business
Chattanooga
Aug 15, 2014

Disgusting experience

I booked a jacuzzi room for a weekend getaway. When I got to the floor I was staying on, I was greeted to an awful odor when the elevator doors opened. It was so bad if I could've cancelled my room I would have. It only got better from here. A similar odor met me in my room. After turning on the ac unit, it went away somewhat. The next morning is when things got really interesting. The jacuzzi had soap scum inside the jets along with a waterline surrounding the tub from the previous users. The mirrors had fingerprints and dust on them. When using the shower, the shower head made an awful high pitched squealing that made you get out as soon as possible. While getting dressed, I noticed a lot of dust behind the tv. After seeing this, I want to see what else had been missed. The pictures above the bed had a thick coating of dust that rolled off when you ran your finger across the top. In between the tv stand and the dresser, someone previous had spilled something. When I turned on the lights in the morning, the light that was on the side of the wall had numerous bugs down in the fixture. Both the coke and ice machine were out of order, so you had to go to another floor to get these items if you wanted them. The lazy river water looked disgusting. If I had brought a bathing suit, it would have stayed in the bag.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

4
5.01.0
Chbrkyse
Business
Ringgold ga
Aug 7, 2014

Great Place

Had a great time. Staff was excellent and attentive. Good location and very clean!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

4
5.01.0
AliceB2
Business
Memphis
Jul 13, 2014

Great Hotel

The hotel was nice, and conveniently located near Gatlinburg.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

Bubba Gum Shrimp was always crowded; however, Blaine's across from it was an excellent choice to eat. The Pasta Alfredo was delicious; and steaks were perfect!! Both places have Great Food.

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

5
5.01.0
Ash988
Business
Memphis, TN
Nov 18, 2013

Sister's Weekend Getaway

My sister and I decided to come up for the weekend and shop in nearby Pigeon Forge. We did not want to stay in Pigeon Forge due to heavy daytime traffic.So the location of this place was ideal. The hotel's cleanliness and staff were awesome. There was plenty of hot water in the shower. The rooms and bathrooms were spotless and breakfast was delicious!!! I will be staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Gatlinburg strip is walking distance from this place. There's food, entertainment, shopping, and more all within reach.

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

3
5.01.0
Slinky9
Business
Memphis, TN
Nov 5, 2013

Good Deal

Just stayed here 11/1/13 - nice place. Booked it on a hope it was accurate and price at the last minute. Was exactly as described. Looks like it used to be a Hampton Inn and had good interior and condition for a fair price. We liked it because you can walk to the aquarium and things close by. Breakfast was good and it was a clean place with good staff. Would stay here again. Easy drive into Great Smokies and Pigeon Forge. Not a place to hang out necessarily, but you should be getting out of the room anyway in Gatlinburg. Was quiet on a busy weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

4
5.01.0
Gigi67
Business
Cleveland, Tennessee
Sep 10, 2013

One Night Only

My husband and I chose this hotel for the price and location. It is within walking distance to the shops and activities on the main strip in Gatlinburg. It was nice and quiet. The room was clean and comfortable. The front desk clerk was very cordial and helpful. I would definitely stay here again. Maybe next time we will have time for the pool and lazy river.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

3
5.01.0
Jun B.
Business
Shelbyville Ky.
Aug 13, 2013

vacation

The hotel was great!! I will recommend to all my friends that want to go.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

4
5.01.0
Cadillackid
Business
Michigan
Aug 4, 2013

Nice Location

In a good spot with walking distance to the main strip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sleep Inn & Suites Gatlinburg

Reviewer score

4
5.01.0
tn mom 45
Business
camden tn
Jun 25, 2013

neat and clean

the hotel was neat and clean. The lazy river was awesome. Staff was friendly. We even stayed an extra night there. Laundry on site-again a clean area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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