Sidney James Mountain Lodge

had room on river-very nice listening to water running in river all night - helped to tolerate the musty smell (used Lysol that helped too). people very nice. had requested better pillows and never received them. they did replace refrigerator promptly. for atmosphere I'd go back.

didn't want my body to actually touch anything in the room. Felt like I was back in the seventies. Beds were bottom of the line mattresses. They only wash the bed spreads if they "think" they need it. Old tvs. Musty smell, probably from the 20 year old carpets. Good water pressure in shower, nice indoor pool and hot tub, and they accept pets. Stay at a holiday inn express!

I am sorry to say that this is first time I came across and stayed in such a bad hotel after booking from Orbitz. The room looks, feels and smells old. The moment I turned on the A/c unit for heating( in Oct 1st week) the loud noise and the smell was unbearable. Worse to come when we checked the bathrooms. some of the worst things- The shower is not working, the hot and cold mixing was not working, it either gets too hot or too cold and the knobs even after adjusting will not work. the roof was exposed with rusty pipes. And lastly the bed sheets are smelly, not sure when was the last time the comforter was washed. Thank god for my mom's advise to carry a comforter any where you go. I had to go back to my car and get them and used for the night. The ONLY good thing is its located on historic nature trail near the entrance to roaring fork. near to gipline and craftman's fair. But if you decide to stay here or anywhere PLEASE first check the bathroom to see if shower and hot water are working the moment you step in to the room and ask for a change of room. A good lesson learned at this bad hotel. enjoy the smokies and gatlinburg, dont forget to take the skylift, its amazing.

We had a great time. The hotel was very quiet. All of the staff were excellent. We loved the pool and sauna. Amenities were a bit outdated, but clean. Highly recommend for the value.

the hotel is close enough to downtown gatlinburg to walk too since they charge for parking down there.they do not serve a free breakfast. also the room was smelly that they gave us.in need of some updating.but since we did not go there to stay at our hotel it served its purpose

We had a room with a balcony overlooking the creek which was nice. The location was good being away from the busy part of town however be prepared to walk 1/2 mile to the attractions. The staff was very friendly and knowledgeable about the area. There is an indoor and outdoor pool but we didn't use them due to the season. There is also plenty of guest parking. The rooms are dated and need a serious face lift. Both mattresses & pillows were terrible for comfort and ants kept appearing in the bathroom. There was no stopper for the tub to give our child a bath and the one provided by the staff didn't fit. Modern fixtures and new mattreses would have made it a more pleasant experience. The room appeared clean but smelled old & musky.

We loved our stay at the Sidney James Mountain Lodge! It was very clean and a great value. All of the employees were especially friendly and helpful. The indoor pool was really pretty. We especially enjoyed the beautiful view of the stream outside the hotel and would stay here again any time.

good stay for the price cant beat the location. Room was dated but very clean and well worth the price.

The hotel needed some attetion to detail. Paint on the walls and it would have looked a lot better. There was scuff marks on the doors and trim and wall paper coming off the walls. It gave it a dirty appearance. The amenities were there they just needed some attention as well. The pool water was a lil yucky looking so we didnt use the pool. Water chemistry needed to be maintained well on pools for it to be safe to swim in. My favorite part was the creek right outside our door.

this hotel is on the older side...the room was clean.... the desk was ok..not super friendly...but accomodating...the vending machine had snacks that were past their due date....the hot tub and pool had sand in the bottoms and smelled funny...the shower was the best part of the stay...great water pressure and a water pic head....all in all...i wont be returning...but not a horrible place....so many hotels in the area..there has to be a better one close....