Hotel Overview
Reviewer score
3.4
out of 5
56 reviews
Nice Hotel

Friendly staff, clean room- would stay there again if not in a double bed. Quiet location. See full review

  • Tootie15
  • Jan 3, 2012
Close to everything

Nothing great but was clean and convienent to downtown and alot of attractions. Housekeeping did... See full review

  • Bullhead
  • Nov 14, 2011
We are perfectly located in Downtown Gatlinburg within immediate walking distance of the "main strip" in Downtown Gatlinburg, just one block from Ripley's Aquarium of The Smokies. Purchase discount Aquarium tickets at our office and avoid the long ticket line. The Gatlinburg Trolley stops directly in front of our property for convenient transportation through Gatlinburg. The Hays Family, resident owners/managers, invite you to share in free morning coffee and "get the inside scoop" on the many things to do and see during your stay. Other Interesting and enjoyable attractions are within walking distance, including the Aerial Tram, which will take you up to Ober Gatlinburg for Skiing, Ice Skating, shopping, etc... Also, there are myriads of shops for shopping and places to dine. "There's Nothing Like A Stay In The Majestic Smoky Mountains To Relax The Soul And Refresh The Spirit". Let us make your stay a relaxing and enjoyable one. We are located in downtown Gatlinburg at 247 Newton Lane

Mountain House Inn Downtown Rooms

Deluxe 1 King Bed Non Smoking
Deluxe 1 King Bed Room Non Smoking-Sleeper Sofa-Free High Speed Internet-Refrigerator-Microwave-Cable TV-Coffee Maker-Free Local Calls-Iron and Ironing Board-Alarm Clock Radio
Deluxe 2 Double Beds Non Smoking
Deluxe 2 Double Beds Non Smoking-Free High Speed Internet-Refrigerator-Microwave-Cable TV-Coffee Maker-Free Local Calls-Iron and Ironing Board-Alarm Clock Radio
Deluxe 2 Queen Beds Non Smoking
Deluxe 2 Queen Beds Non Smoking-Free High Speed Internet-Refrigerator-Microwave-Cable TV-Coffee Maker-Free Local Calls-Iron and Ironing Board-Alarm Clock Radio
Jacuzzi Suite 1 King Non Smoking
Jacuzzi Suite-1 King Bed-Non Smoking-Free High Speed Internet-Refrigerator-Microwave-Cable TV

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Hotel Map

Area description
City Center

Amenities

  • Free parking
  • Pool
  • Telephone

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (56)

Ratings and reviews for Mountain House Inn Downtown

Overall score

3.4 / 5
56 out of 56
Amenities:
3.2
Room cleanliness:
3.9
Hotel staff:
4.1
Room comfort:
3.5
Location:
4.6
Value:
4

82% would recommend to a friend.

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Review this hotel
Review of Mountain House Inn Downtown

Reviewer score

3
Tootie15
Greenwood, IN
Jan 3, 2012

Nice Hotel

Friendly staff, clean room- would stay there again if not in a double bed. Quiet location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
4
Review of Mountain House Inn Downtown

Reviewer score

1
hollywood00
va
Nov 28, 2011

Bad!

I was quoted $50.00 per night over the phone when I made the reservation and was charged $58.50 by the hotel and was told that it was sent over to them as $58.50. They would not do a refund even though I showed them what i had been quoted and reservation number. The bathroom would not operate properly and they still would not move us or offer any compansation only apolized and said we will get that looked at. I tried to find a different hotel but everything close by was booked. I would like to know why I was quoted $50.00 and then charged $58.50? .

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Mountain House Inn Downtown

Reviewer score

3
Bullhead
Hicksville, OH 43526, USA
Nov 14, 2011

Close to everything

Nothing great but was clean and convienent to downtown and alot of attractions. Housekeeping did not bring clean towels or replenish coffee. Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

Close to the Aquarium

Review of Mountain House Inn Downtown

Reviewer score

4
chli
Gainesville, FL
Nov 7, 2011

trip

It was a really nice trip, with beautiful weather. The hotel is close to the shops and also clean. That was definitely a good one.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Mountain House Inn Downtown

Reviewer score

4
yz2001915
Nashville, TN
Oct 24, 2011

Good choice!

When my family got there I didn't realize that the location was so good. The first thing I found was there were many parking lots for customers. When we went out to have dinner we took just 5-minute walk to the parkway. There are so many restaurants along the parkway. People who work in the hotel were very friendly. They did a great job. Over all, enjoyed our stay here and recommend you to try.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Mountain House Inn Downtown

Reviewer score

2
PJ617
Damascus, MD, USA
Oct 15, 2011

One problem after another

The location is OK at best. It is advertised as being "Downtown, only a few steps from the parkway". Technically it is, as a crow fly's, but to actually get to the parkway it is about 2 blocks. The room itself was OK. We checked in for our 5 night stay, Sat. thru Wed. checking out on Thursday, which I had my conformations with me, only to be told we were only registered for 3 nights. After several minutes of back and forth, I was told they would get it worked out and could I stop back in the next day. Went back and someone else was at the front desk who didn't know anything about what was going on and we were still showing as checking on Tuesday. Back again on Monday, to be told we might have to move rooms for the last night and I'd have to talk to the owner. Didn't hear anything on Tuesday, Back again Wed. AM. Finally saw the owner to be told again we were gong to have to move. We were given a 20 dollar discount for the move.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Shopping tip: Not Applicable

The Craftmans fair and the fall decorations in town are great in the Autum.

Review of Mountain House Inn Downtown

Reviewer score

4
slowtrain
Euharlee, GA, USA
Sep 26, 2011

Motel in Gatlinburg.

It was a motel. It was like so many others I have stayed at. Nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Not Applicable

Don't go on the weekend. It's crowded.

Review of Mountain House Inn Downtown

Reviewer score

3
breterry
Springfield, OH
Sep 6, 2011

Short walk to main strip

I felt the location and the price was very good but the bathroom was way too small and the door hinged inward making you stradle the toilet to close the door... very uncomfortable... the area was quiet except the nite the bear was wondering around the pool.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Review of Mountain House Inn Downtown

Reviewer score

3
tndeefan
Powell, TN, USA
Sep 6, 2011

mountain inn

Overall it was good. I would have liked to have seen the mattresses covered (for bed bug protection). Also would have preferred queen beds instead of full size. but other than that it was a great, convenient, Christian run hotel. Easy to access, convenient to walk to/from. Quiet in the evenings which was also a big plus for us. Also a great price compared to the other hotels in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Mountain House Inn Downtown

Reviewer score

5
superbratpaul
Olive Branch, Ms
Aug 26, 2011

Great Location

Good Hotel, Excellent Location, Clean Rooms, Service was excellent. Value great. Close to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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