$90 Avg/night
Rate based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

Edgewater Hotel and Conference Center

2 stars
402 River Road, Gatlinburg, TN 37738
Hotel Overview
Reviewer score
3.8
out of 5
22 reviews
Room on the Water

Great room, staff, and location! Once we parked our car at the hotel, we were able to easily walk... See full review

  • Robbie 2014
  • Sep 20, 2014
Weekend Retreat

Nice facility just a block from the main strip in Gatlinburg, TN. We were able to walk everywhere... See full review

  • Robbie 2014
  • Sep 2, 2014
The Edgewater Hotel and Conference not only showcases 205 rooms as well as 7,000 sq. feet of flexible convention space but also surrounds itself with the supernatural and majestic outdoor beauty known as the Great Smoky Mountains. Nestled next to the magnificent National Park, we are proud of the classic Tennessee Hospitality that we extend to all our guests and invite you to join us for an experience of a lifetime. By reserving your room today with us, you can create a family vacation of a lifetime by enjoying our complimentary Continental Breakfast, an indoor/outdoor swimming pool, 2 poolside Jacuzzis, an arcade, a fitness room, just to name a few amenities. PLEASE NOTE THAT OUR POOL AND HOT TUBS WILL BE CLOSED FOR MAINTENANCE ON MAY 14, 15, 16. There is equally as much to do outdoors.. Overlooking the Little Pigeon River, all you Sportsmen and Sportswomen can enjoy trout fishing in our front yard! The creek is stocked every Thursday so be sure to stay with us where you are guaranteed a front-row fishing spot any time of the day. We are centrally located in the heart of downtown Gatlinburg where you can find all the unique, *world renown* shopping and attractions. Being blessed with a convenient location, the Edgewater permits all our guests to park complimentary in our covered parking garage so you have no driving hassles or expensive parking fees. We have something to offer everyone from families to newlyweds, from large church retreats to small company picnics. We see smiling faces everyday as they enjoy the comfort and convenience of our property.

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Reviewer score 4.2 out of 5

Edgewater Hotel and Conference Center Rooms

Standard queen queen
Private balcony family sized accommodations two queen beds wireless refrigerator hairdryer

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
24 hour security
FEMA approved
Phone service
Activities
Heated pool
Exercise gym
Jacuzzi
Game room
Dining
Continental breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Conference facilities
Overhead projector
Audio visual equipment
Projector
Blackboard
Internet
High-speed internet
Parking
Free parking
Parking
Indoor parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Telephone
Desk with lamp
Heated guest rooms
Hairdryer in room
Iron
Ironing board
Bath tub

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (22)

Ratings and reviews for Edgewater Hotel and Conference Center

Overall score

3.8 / 5
5.01.0
22 out of 22
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4
Location:
4.6
Value:
3.8

82% would recommend to a friend.

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Review of Edgewater Hotel and Conference Center

Reviewer score

5
5.01.0
Michellel Z.
Business
Baltimore
Dec 16, 2014

Great family trip

Great stay! The hotel is within a walking distance to great attractions. We loved it and loved the Smokeys.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

2
5.01.0
Nurse Carla
Business
Taylorsville, Georgia
Sep 22, 2014

Location the only strong point

The Edgewater's only real value is it's location; it was nice to not have to drive around searching for inexpensive parking. We were able to walk anywhere we wanted to go on the parkway. The hotel itself was very outdated and our room smelled moldy. The bathroom was tiny even for hotel standards and I hit my feet and arms on the door constantly. The hair dryer on the wall barely worked it was so old.The absolute worst part however was the parking spaces. The spaces are much more narrow than normal; it took forever to find a space where we could squeeze in and my husband had to crawl over to the passengers side to get out because he couldn't open his door far enough to exit. I just knew one of my doors were going to be scratched by the time we left but luckily they weren't. Needless to say we won't be back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

5
5.01.0
Robbie 2014
Business
Candler, NC
Sep 20, 2014

Room on the Water

Great room, staff, and location! Once we parked our car at the hotel, we were able to easily walk everywhere we wanted to go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

To Ripley's Aquarium and Sugarland's Moonshinery!

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Review of Edgewater Hotel and Conference Center

Reviewer score

5
5.01.0
Robbie 2014
Business
Candler, NC
Sep 2, 2014

Weekend Retreat

Nice facility just a block from the main strip in Gatlinburg, TN. We were able to walk everywhere we needed and wanted to go. Great price too!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

4
5.01.0
LaurenAshley
Business
TN
Apr 8, 2014

Great! Will stay again!!

We got to the hotel really early. Our room wasn't ready yet (check in was at 4) but the staff offered to call as soon as a room became avaliable. We got a call around 12 from the wonderful lady at the front desk informing us a room was avaliable and we were able to check in early. Stuff was very friendly. Great stay! Will definetally stay again soon!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

4
5.01.0
Sharon CJ
Business
Chattanooga, TN
Mar 25, 2013

Weekend getaway

The check-in was quick and staff was very friendly. Very helpful and knowledgable about nearby restaurants and attractions. The room was clean and comfortable. I was by myself for a mommy getaway and spent about 50 percent of my trip in the room relaxing. The price was well worth it even if I had spent a very little time in the room. I would definitely recommend is hotel and I do intend to stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

4
5.01.0
MatthewTraveler
Business
Tennessee
Mar 13, 2013

Great Stay! Slowly Renewing the Hotel.

The hotel is in a fantastic area. It is an older hotel that they seem to be slowly remodeling. We had fantastic service and were upgraded to a King bed after they let us check in early so we could park and walk to the aquarium. The pool is pretty neat. It has two hot tubs and a wall you can swim underneath and go from indoor to outdoors. The breakfast was a loss. The waffle makers stick and we couldn't get our waffles completely out. I'd plan on eating elsewhere if you like a breakfast but its walking distance to the awesome donut friar and wonderful pancake house. Had no problems with the elevator, which has glass so you get a nice view of the creek as you travel up the building.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

You can buy aquarium tickets at the front desk cheaper and avoid long ticket lines!

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Review of Edgewater Hotel and Conference Center

Reviewer score

4
5.01.0
Colie08
Business
chesnee, south Carolina
May 21, 2012

very good

I really enjoyed my stay at the hotel. The location was perfect and not too far away from anything. The staff was very helpful and nice. And the price wasn't too bad either. The only thing that wasn't really up to par was the pool. It was sorta dirty and had a weird smell but other than that my stay was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

A very short distance to the local shopping.

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Review of Edgewater Hotel and Conference Center

Reviewer score

4
5.01.0
ROBERT3377
Business
Georgia, USA
Apr 8, 2012

Great Hotel for a weekend getaway

Have stayed here multiple times and have always had a good stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Edgewater Hotel and Conference Center

Reviewer score

2
5.01.0
Pollysupermom
Business
Indianapolis, IN
Aug 6, 2011

Still needs some work

The hotel room was clean but the mattresses were well slept in and needed turned or replaced. The lighting was very poor. Our balcony view was of another hotel that was either condemned or empty and in need of serious repairs. The TV was from the 1980s. The breakfast was very minimal and I couldn't even get my children to eat. The arcade room was not functional. Almost all (approximately 8 or 10) machines were out of order during our stay. My younger children liked the pool and hot tubs which is the only reason we continued to stay there beyond the first night. I would definitely prefer to stay in another hotel in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

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