$149 Avg/night
Rate based on Check-in: Dec 1, 2014 Check-out: Dec 4, 2014

Bluegreen Vacations Mountain Loft, Ascend Resort Collection

3 stars
110 Mountainloft Drive, Gatlinburg, TN 37738
Hotel Overview
Reviewer score
3.2
out of 5
10 reviews
Scenic, Spotless, Affordable!

The hotel complex was embedded in a fortress of Smoky Mountains. The apartment-sized rooms were... See full review

  • The Wayfering Stranger
  • May 26, 2010
Great Stay

My stay at Mountain Loft was great. It was really cold which I didnt expect but otherwise... See full review

  • Redz
  • Apr 14, 2012
If youre looking for a Smoky Mountain getaway, MountainLoft is your place to stay. Resting 2,200 feet above sea level and at the end of a winding, tree-lined country road, the resorts suites, chalets and cabins provide sweeping views of the peaks and valleys, as well as immediate access to their trails. Aside from the great outdoors, this resort offers two heated pools, four outdoor hot tubs, a sauna, clubhouse, gameroom and even onsite massage therapy. Accommodations are comfortable, spacious and All-American furnished, and the staff is friendly, hospitable and always at your service.

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Reviewer score 3.4 out of 5

Amenities

  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Heated pool
Exercise gym
Sauna
Game room
Play ground
Picnic area/tables
Dining
Coffee maker in room
Vending machines
Services
Business center
Guest laundromat
Multilingual
FAX
Parking
Free parking
Parking
Outdoor parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Policies

Check-in:
4:00 PM
Check-out:
10:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (10)

Ratings and reviews for Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Overall score

3.2 / 5
5.01.0
10 out of 10
Amenities:
3.3
Room cleanliness:
3.6
Hotel staff:
3.6
Room comfort:
3.2
Location:
3.4
Value:
3.2

70% would recommend to a friend.

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

1
5.01.0
SJE37
Business
GEORGIA
Dec 8, 2013

50th WEDDING ANNIVERSARY

DO NOT STAY HERE! VERY DATED! EITHER THE MANAGER DOES NOT FOLLOW THROUGH ON HER WORD AND/OR THE STAFF DOESN'T HAVE IT TO TOGETHER. My mom and dad wanted to see the Gatlinburg Parade for their 50th anniversary. This looked like a nice place to stay ONLINE. Booked online over a month ahead of time. I called the morning of my parents arrival to check on the room and let the resort know it was their 50th. My parents 1st room was in the basement. My mom asked for a different room. They moved my parents to the 4th floor room 246. ALL of the rooms in that section are very dated. Room had no coffee pot, no comforter on bed, very dated, tub needed work. Never received a comforter (WAS A 2 NIGHT STAY). Coffee pot came over a day later after several requests by my parents and by me. I spoke to the manager at 9 am. about the room. The manager said she would check out the room, get the coffee pot and make it better. She also said she would call me back . I called back after 3pm and left a message. She called back . She was going to have wine glasses, balloons, and sparkling cider for them. My parents never received it. Called the resort again today to ask why ? The manager was not available. Left a message for her to call. Called the travel agency. They conferenced called Allie the manager. She is checking to see if she can do anything about a refund. She sent pics of the balloons and wine glasses that my parents NEVER received. Waiting to hear back form her.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

4
5.01.0
Redz
Business
Atlanta
Apr 14, 2012

Great Stay

My stay at Mountain Loft was great. It was really cold which I didnt expect but otherwise everything was great. The room was clean,updated and had everything you need. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

5
5.01.0
The Wayfering Stranger
Business
Chicago
May 26, 2010

Scenic, Spotless, Affordable!

The hotel complex was embedded in a fortress of Smoky Mountains. The apartment-sized rooms were comfortable, clean, and for Tennessee, luxurious! The short drive to town and hiking trails is breathtaking. However, Beware of bears!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

4
5.01.0
jkel5300
Business
Maryville, TN
May 17, 2010

Gatlinburg Stay

Upon arriving check in at 4 was crazy. It was slow and there were so many people checking in. It seemed a lot of customers were getting angry due to some mess ups. Anyway, you had to get in one line to check in and then go to another line to get your parking tag and that's where they get you......They want you to attend their timeshare meeting. Thank goodness I was only staying one night and could get out of it. Everything else seemed to go great. I was expecting hotel room but these were small one bedroom condos with dishwasher, washer and dryer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

We dined at the Alamo it was great. Try the expresso rubbed filet. Awesome!

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

3
5.01.0
Anonymous
Business
Warner Robins, GA
Apr 22, 2010

Just ok

The rooms are very, very cramped. The place seems really dated. The way that the rooms are connected can make them very noisy if your neighbors slam their doors. The indoor pool is pretty small. The beds and pillows are the most uncomfortable that I have ever slept on in a hotel - and I am not a picky person about beds and pillows. Rooms were clean and decent location for getting around Gatlinburg and Pigeon Forge.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Dollywood was awesome!

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

4
5.01.0
Anonymous
Business
Dalton, GA
Apr 14, 2010

Relaxing Weekend

Very nice accomodations. Roomy, comfortable, and well equipped for a family. Exercise room rather cramped. Overall very relaxing trip. I will return

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

1
5.01.0
shrek3
Business
richmond, indiana
Apr 11, 2010

HOT, OLD, unkept loft, poor service

It was the most shocking experience that I have ever had with any business that is 100% customer service based. They tried to make the problems with the facility our problem. Which it was for 2 days and nights without any fan or a/c in out unit. If my husband and I wanted to stay in the out of doors with windows and doors open to get the unit cool enough to sleep, I suppose we could have pitched a tent and had the same service. What a disappointment! We where looking forward to a nice and relaxing long weekend only to have 2 days worth of hassel. Night manager [...] was told that we would just have to "deal with it, that no other units were avalible due to the holiday weekend" Which we had a hard time believing due to the empty parking lots and rooms. [...]the Blue Green day managers name and we had to take time away from out vacation to talk to her before we were given any satifaction, we then changed buildings and rooms. I would not recommend Blue Green in Gatlinburg ever!!! They do not care about the customer, their up keep of the facilities, or satisfactory quarters. We booked a "villa" and got a hotel room with a kitchen. The pictures on Mountain Loft or Blue Green show you one thing and give you something else. That is false advertising.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Time-saving tip: Not Applicable

If you are planning on hicking up to clingman's dome don't because it is closed till first of May, and so is the loop road to Cade's cove. But there is still snow on top of the upper elevations and Ice hanging off rock formations in places, which is really beautiful. If you are up to hicking Laural Falls is worth the 1.3 mile hick so is Mingo Falls.

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

4
5.01.0
Anonymous
Business
Indiana
Apr 1, 2010

Wonderful Stay

Once we found it, we were delighted with the amenities and the room in general. We arrived extremely late and the security personnel were fabulous.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

2
5.01.0
Smoky Mountain Fever
Business
Findlay, OH
Mar 29, 2010

The Snow Job

Mountain Loft is part of the Blue Green Resorts and when I saw that it was available from [...] I was thrilled. We had wanted to check it out. But usually if it seems to good to be true-it is. Mountain Loft is a 4 star resort but the rooms listed on [...] are not rented to the members and therefore not updated to the Mountain Loft standard. Although the room had extra amenities not found in an average hotel-like kitchen appliances and a stackable washer/dryer unit, the flooring was old and bedding terribly old and worn. The view out was amazing, we had fog in the morning and wonderful song birds but do not look down along the hillside-it was littered with trash from past guests. In addition, the thermostat didn't work and after calling maintenance, they just set the temp on the furnace but this still prevented me from adjusting this on my own. Great location but not up to par for the Blue Green name.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Mountain Loft is definitely close to the main parkway for Gatlingburg and all it has to offer!

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Review of Bluegreen Vacations Mountain Loft, Ascend Resort Collection

Reviewer score

4
5.01.0
Anonymous
Business
Louisville, KY
Feb 14, 2010

Good

The rooms were clean and the sevice was great. Two things though. One, the location is really confusing, a lot of windy mountain type roads to get to the villas. We went in Feb and it was snowing, let me just say: not fun. Two, as secluded as the place seemed, it was asctually kind of noisy. The walls must be paper thin. Oh, and lastly, you have to pay to use wireless internet. I think that is a joke with the price we paid for the place. We should've had it free.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

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