$50 Avg/night
Rate and special offer based on Check-in: Mar 19, 2015 Check-out: Mar 20, 2015

Baymont Inn & Suites Gatlinburg On The River

2 stars
View map of 293 Parkway, Gatlinburg, TN 37738

Hotel Overview

Reviewer score
3.1
out of 5
18 reviews
Family Vacation

first of all I like to thank the Baymont staff they were outstanding. The view from the hotel room... See full review

  • Rob the dragon stream boa
  • May 6, 2014
great location

Great view of the river and close to downtown Gatlinburg See full review

  • yonstuff
  • Jul 16, 2014
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the seasonal outdoor pool, and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.

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Reviewer score 3.7 out of 5
Reviewer score 3.1 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Outdoor pool
Exercise gym
Game room
Dining
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
FAX
Internet
High-speed internet
Parking
Parking
Indoor parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible parking
Room
Safe
AM/FM alarm clock
Desk with lamp
Free newspaper
Microwave
TV remote control
Cribs available
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (18)

Ratings and reviews for Baymont Inn & Suites Gatlinburg On The River

Overall score

3.1 / 5
5.01.0
18 out of 18
Amenities:
3.3
Cleanliness:
3.6
Hotel staff:
3.7
Comfort:
3.6
Location:
3.4
Value:
3.3

67% would recommend to a friend.

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

1
5.01.0
beckyp29
Business
Merrill
Jan 12, 2015

Not impressed!

This hotel was not worth what we paid for, the location was Ok but I would not stay there again. My pillow was soiled, there was a hole in the celing in the bathroom, the heating lamp was missing the knob in the bathroom and the toilet was not secured to the floor. Overall this stay was one of the poorest I have experienced in a long time.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

4
5.01.0
yonstuff
Business
MadisonVille,tn
Jul 16, 2014

great location

Great view of the river and close to downtown Gatlinburg

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

5
5.01.0
Rob the dragon stream boa
Business
Cleveland, Ohio
May 6, 2014

Family Vacation

first of all I like to thank the Baymont staff they were outstanding. The view from the hotel room was breathtaking the location was breathtaking everything about the hotel the location and the southern hospitality was amazing We definitely will stay at the Baymont next time we're in Gatlinburg Tennessee

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Aquarium, Cades Cove and many more. ..

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

4
5.01.0
spring breaker from ky
Business
owensboro, ky
Apr 10, 2014

family spring break

friendly staff, great location right between gatlinburg and pigeon forge, walking distance to gatlingburg strip, balcony above river was peaceful and relaxing, clean room, microwave and refrigerator in room was very convenient

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

It is not necessarily a better value to order tickets online in advance. They offer the same discounts there, if not cheaper.

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

4
5.01.0
Eric F
Business
Indianapolis, IN
Mar 16, 2014

Excellent hotel

Excellent hotel, overlooks the river. Staff was very courteous, hotel was clean and well-kept. Hot breakfast with biscuits and gravy, sausage, and eggs. Only con i have with the hotel it is just slightly farther from the main stretch of Gatlinburg. It is roughly a 10-15 min walk away from all of the other shops/activities

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Dixie Stampede was definitely one of the best attractions/dinners.

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

5
5.01.0
carmeltree
Business
Ohio
Jun 13, 2013

Comfortable, clean; will definitely stay there again

Our room was quite nice (not outdated) and very clean. The bed linens were white, no stains, and in like-new condition. Nice, fluffy pillows. The elevator was just fine when we were there on June 10, 2013 and we didn't encounter any cigarette smoke anywhere. Didn't see any guests smoking at all. Our room smelled quite nice. Carpeting was like new. Being on the 4th floor plus having our air conditioning on all night must have shielded us from traffic noise other reviewers noted. Sitting on the balcony to enjoy the view and sound of the river was quite relaxing. The complimentary breakfast buffet was quite a treat--generous selection of both hot and cold foods. We especially recommend the well prepared scrambled eggs, sausage, make-it-yourself waffles, and blueberry muffins. Great coffee, too. The breakfast buffet attendant kept it well stocked and very clean. Hotel staff quite helpful and friendly. Trolley stop right next to the motel was very convenient. We didn't have even one thing to complain about. Will definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

1
5.01.0
dumpstead
Business
Texas
Oct 12, 2012

Not Confort Inn

This place has poor customer service, bad rooms, run down and is very hard to get into and out of the location. THe breakfast is ok but they serve powdered eggs. THe room with hot tub is a waste of space and money. They have a big shortage of parking. If you come in late at night you will not have a place to park at all. We will never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

2
5.01.0
Mr. Sparkle
Business
Versailles, KY.
Apr 23, 2011

My 2 cents worth

Right at the start of the strip[right as you enter town] so you wont deal with a ton of traffic, as long as you don't mind a little walk to all the attractions, the location isnt all bad. Not a horrible place. the rooms need updating as the fireplce was falling apart and the bathroom had a cracked sink and mold in the shower. It has a nice view of the "river" running out back. Overall: Not a bad place to sleep, but I would not want to be stuck in it if there was bad weather, not that comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Bring walking shoes and leave the car at the hotel. It's couple mile walk to downtown and back. You can there faster on foot than you can driving, esp on weekends.

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

3
5.01.0
Anonymous
Business
Hammond La.
Apr 3, 2011

Great view overlooking river

besides great from balcony the bathroom is to small

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

can catch trolly out side of Hotel into Gatlinburg for 50 cents

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Review of Baymont Inn & Suites Gatlinburg On The River

Reviewer score

2
5.01.0
New Mexico Girl
Business
Canal Winchester, OH
Jan 3, 2011

New Years Trip

Our check in was fast and easy and we actually had a room we booked with king bed,nonsmoking,riverview.Room was worn and dated but clean.Traffic noise was a problem but the river was beautiful to view and hear.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Trout House is short walk up the street and has a relaxing atmosphere and friendly staff.Food is simple but very good. We try to eat there everytime we go to Gatlinburg.

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