$76 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 10, 2015

BEST WESTERN Twin Islands

3 stars
View map of 539 Parkway, Gatlinburg, TN 37738-3201

Hotel Overview

Ratings and reviews for BEST WESTERN Twin Islands

Overall score

3.7 / 5
5.01.0
172 out of 172
Amenities:
3.6
Cleanliness:
4
Hotel staff:
4.2
Comfort:
3.9
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of BEST WESTERN Twin Islands

Reviewer score

4
5.01.0
Most awesome Aunt and Unc
Family
Savannah, Tn
Jun 16, 2014

Wonderful family vacation

I would recommend staying here. The room was clean, beds were very comfortable, and it's in a perfect location for walking to all the shops and attractions in Gatlinburg! We will be staying here again!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short drive from hotel

Hatfields and McCoys dinner show

Review of BEST WESTERN Twin Islands

Reviewer score

5
5.01.0
Marsha super Grandmaw
Family
Louisiana
Jun 16, 2014

Fantastic Family Getaway

Rooms were clean, had a pleasant smell. Staff was very pleasant and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of BEST WESTERN Twin Islands

Reviewer score

4
5.01.0
MJ xxxxxxx
Single
Europe
May 20, 2014

Great place to visit Gatlinburg

Position of the hotel is perfect. Realy directly on main st. Room was ok, cleaness as well. Only breakfast was not my taste. It was very poor, but you can survived on it :-)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Nightlife tip: Short walk from hotel

Gatlinburg main road is basically directly near the hotel. Great place for party.

Review of BEST WESTERN Twin Islands

Reviewer score

4
5.01.0
tlc2
Couples
Port Charlotte, FL, USA
May 9, 2014

Great location-nice room

Upon arrival received a substandard room with only a view of the river and no porch or balcony. Upon complaining received a better room with a balcony on the second floor with long stairs up - I'm 71 ! The breakfast was exceptional and proximity to town made up for this. Staff was helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Dining tip: Short drive from hotel

The apple barn on Apple Valley road has excellent food but only lunchtime prices and wait staff at lunch were truly exceptional. Fritters and Fried Chicken were worth the short drive.

Review of BEST WESTERN Twin Islands

Reviewer score

3
5.01.0
weekend us
Couples
Winston Salem, NC
May 5, 2014

Not As Advertised

Our room was advertised as a creek side room with a fireplace. You could not see the creek at all and it did not have a fireplace. Other than that and the fact you had to slam the door to close it, it was a descent room. Nothing special but nothing that bad either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of BEST WESTERN Twin Islands

Reviewer score

4
5.01.0
nana 10
Couples
Roanoke va
Apr 29, 2014

Very pleasant stay

Very pleasant stay and the staff was very most helpful with everything. Good breakfast, rooms were clean and staff was very helpful with my mobility scooter repairs. The only problem is the bathroom is very small. I will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Sightseeing tip: Short walk from hotel

nice place tostay

Review of BEST WESTERN Twin Islands

Reviewer score

3
5.01.0
Dennis the mennace
Couples
Lancaster, PA
Apr 22, 2014

Good location and value

We stayed 4 nights in April. Mostly good things to say. Only negatives were bathroom was the size of a postage stamp and 3 nights we ordered wake up call for next morning - only one such call actually happened. Location is good and stream view from room was a pleasant surprise.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Time-saving tip: Short walk from hotel

Trolley stop for continual trips around the city is only a few steps from the hotel office.

Review of BEST WESTERN Twin Islands

Reviewer score

3
5.01.0
Nurse Sibbey
Family
Hickory,nc
Apr 22, 2014

Good Place for the price!

This was a great place to stay if you want to be walking distance to everything downtown Gaitlinburg! The staff was friendly especially the breakfast staff very efficient, nice breakfast bar also. Overall I would stay again, nice and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Sightseeing tip: Short walk from hotel

It is right beside Ripley's Aquarium , downtown and a great Mexican restaurant!

Review of BEST WESTERN Twin Islands

Reviewer score

5
5.01.0
Must see the world
Family
Charlotte NC
Apr 22, 2014

Great place to stay

right where you want to be in terms of location, the room was very clean, staff was very nice, we had a great time!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of BEST WESTERN Twin Islands

Reviewer score

5
5.01.0
Super alabama dad
Family
Mobile, al
Apr 21, 2014

Awesome!!!

Perfect spot, perfect service, awesome breakfast. You can walk to anywhere from this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

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