Nightly rates from $80
Rate based on Check-in: Jun 7, 2012 Check-out: Jun 8, 2012
Hotel Overview
Reviewer score
3.3
out of 5
15 reviews
Excellent Choice & Location

The staff was courteous and let us check-in a bit earlier than 2pm. The location is close to Hard... See full review

  • Scragg
  • May 14, 2012
Great Trip

Check in Check out was very fast friendly Room was clean and ready to go. Breakfast was very good... See full review

  • cbsl
  • Apr 30, 2012
Only one mile from the Great Smoky Mountains National Park, the BEST WESTERN Crossroads Inn is situated in a convenient location, just a short walk from all of Gatlinburg's attractions. Enjoy complimentary coffee at our hotel and relax in one of our hot tub suites or join in on the fun at our olympic size heated outdoor pool. Stay with us for the best in friendly hospitality.

BEST WESTERN Crossroads Inn Rooms

2 QUEEN BEDS
Description not provided
1 KING BED
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1 KING BED
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2 QUEEN BEDS
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2 QUEEN BEDS
Description not provided
1 KING BED
Description not provided
SUITE-1 QUEEN BED
Description not provided
SUITE-1 QUEEN BED
Description not provided
SUITE-2 ROOMS 3 BEDS
Description not provided
1 KING BED
Description not provided

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Hotel Map

Area served
Ashville, Maryville, Knoxville, Pigeon Forge, Newport, Cherokee, Sevierville
Nearby airports
(TYS), 40.00, MI, SE;
Area description
Resort

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • Balcony
  • Barber Shop
  • Coffee Maker in Room
  • Continental Breakfast
  • Copy Service
  • Data port Available
  • Electronic Door Locks
  • Elevators
  • Fire Place
  • Free Local Telephone Calls
  • Free parking
  • Guest Laundromat
  • Hairdryer in Room
  • Heated Pool
  • High-speed Internet
  • Horseback Riding
  • Ice Machine
  • Internet Access
  • Ironing Board
  • King Bed
  • Kitchen
  • Lounge
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Pool
  • Queen Bed
  • Refrigerator
  • Restaurant
  • Security
  • Television with Cable
  • Wake-up Service

Dining

Applebee's
Across the street from Applebee's, American, 11:00 a.m. to 11:00 p.m.
Hard Rock Café
0.10 mile(s) from Hard Rock Café, American, 11:00 a.m. to 12:00 p.m.
Atrium Pancake House
Atrium Pancake House, on premises, Full Service, open for: breakfast, lunch, dinner, 7:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (15)

Ratings and reviews for BEST WESTERN Crossroads Inn

Overall score

3.3 / 5
15 out of 15
Amenities:
3.5
Room cleanliness:
3.9
Hotel staff:
3.7
Room comfort:
4.1
Location:
4.3
Value:
3.9

87% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Crossroads Inn

Reviewer score

4
Scragg
Morganton, NC
May 14, 2012

Excellent Choice & Location

The staff was courteous and let us check-in a bit earlier than 2pm. The location is close to Hard Rock Cafe, Ripley's Aquarium and downtown. This is probably a 20-30 year old hotel that has been remodeled, but done well. The room was clean; plenty of hot water; the beds slept well; and the hvac worked well. The hot breakfast (meatless) was good. Traffic noise was noticable, particularly motorcycles, but that is to be expected on the strip. Good mid-grade hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Crossroads Inn

Reviewer score

4
cbsl
Athens Al
Apr 30, 2012

Great Trip

Check in Check out was very fast friendly Room was clean and ready to go. Breakfast was very good Walked to and from dinners both evenings nice walk! We enjoyed the experience and location

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Crossroads Inn

Reviewer score

5
Jcsb
Georgia, USA
Feb 22, 2012

Perfect for a quick getaway!!!!

Hotel room was great. It was clean, big, and relaxing. The staff was very helpful and meet our every need. The location was awesome. We were able to walk to everything...even in the snow. We had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Crossroads Inn

Reviewer score

4
kevin nguyen
ohio
Aug 5, 2011

family getaway

have fun

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Crossroads Inn

Reviewer score

4
Britsabroad
Anderson SC
Aug 2, 2011

Unbeatable location

Great place to stay. Close to all amenities but not noisey. Smoky Mountain National Park right on the doorstep. One of our best trips. Must see Cades Cove - we saw a bear!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Try Hellbenders - even tho we drink wine and they only serve beer, our waiter was so helpful and found us a beer that tasted like Chardonnay - Yes he did!

Review of BEST WESTERN Crossroads Inn

Reviewer score

2
Wife
East TN
Jul 25, 2011

Weekend Away

The hotel was a good location with a very comfortable bed. The staff was not very friendly, the front desk did not answer the phone, the ice machine was broken on a very hot weekend. The elevator broke down and we had to carry our luggage down three flights. I would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
3
Review of BEST WESTERN Crossroads Inn

Reviewer score

5
Sharon
Alabama
Jul 9, 2011

Excellent location for activities!

Excellent location for activities...ringside seat for the fireworks, shopping and restaurants. Room was very large, spotless and brand new! Staff was very friendly and helpful. The Atrium next door was wonderful for breakfast Will visit again in the fall!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Visited the Apple Barn for lunch...great food and apple butter! Breakfast @ the Atrium was great--loved their omelets!

Review of BEST WESTERN Crossroads Inn

Reviewer score

4
Travelers
North Carolina
May 10, 2011

Great stay

In walking distance of almost everything.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

No Way Jose's

Review of BEST WESTERN Crossroads Inn

Reviewer score

3
The old folks
Virginia
Mar 13, 2011

Not a bad place

Not a bad place to stay. Would have been nice to know it was undergoing remodeling but it really did not affect our room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of BEST WESTERN Crossroads Inn

Reviewer score

4
traveling man
grantville ga. 30220
Nov 19, 2010

great location great price

great location with in walking distain to all event

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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