Ramada Franklin/Cool Springs

you will like this hotel. The walls are real thin. You can hear your neighbors all the time and since this is a dog friendly hotel you can enjoy fido barking at 4am and waking you up.

Friendly and accomodating staff. Breakfast average. Easy access to highway. Easy to find.

Friendly, helpful staff. Hotel smells just a little like stale smoke, even in non-smoking rooms. Everything in working order.

The hotel was great for me. My room was clean and well equiped. free wifi is great. front desk was friendly. breakfest is the standard ceral and waffle type. I will go there again

Rooms were clean and staff were friendly, would stay there again

The hotel was in an okay location and is alright if you need somewhere to stay for a night or two. The bed sheets smelled like they may not have been washed, the commode stopped up the first night I was there. My stay would have been better if there were a washing machine to use at the hotel. I would not stay here again unless I had to.

We stayed at this hotel 3 years ago and loved the experience. The mattresses were brand new then and were still pretty good in the room we had. But we were moved to 3 different rooms - finally ending up in a handicap room which gets a lot less usage. The 1st room had water in the trash cans from leaks from the room above. The air conditioner wouldn't cool in the 2nd room. The 3rd room had two wall outlets that wouldn't work and a couple of bugs in the bathroom. My 87 year old mother stayed in a room down the hall. When she called for some help with a spider in her room, the front desk called us. They had no one else to turn to. Another couple with our group had very noisy neighbors two nights in a row, that the hotel wasn't willing to action. The breakfast items were minimal, the internet terminal in the lobby was broken, and we heard several other guests complaining of similar as well as other issues. The pool gel coat needs some serious maintenance and the overall appearance is borderline dumpy. The staff was nice but the place needs some serious maintenance.

The Ramada Inn was very comfortable. Having an iron, hair dryer and coffee maker was very helpful. The continental breakfast was good. A mini fridge would have been a good idea since it was in the 90's and humid. The ice machine was at the far end of the building, one floor up, so not that convenient. All in all, I enjoyed my stay there and would stay again.

The Ramada Inn in Franklin, TN was not up to my satisfaction at all. The evening we arrived the lobby smelled like sewer. It was a very hot weekend and most of the hotel's hall and lobby air conditioners did not work. The remote to the t.v did not work, the pool was not open and when it finally did open there were about 2 lounge chairs, 2 tables with a few chairs and that's it. The hotel staff at the front office were not interested in helping us out at all and were somewhat rude when we spoke with them. The continental breakfast was not very accomodating and they constantly ran out of things and were in no hurry to replenish them. They did not give the Ramada name a very good representation.

We stayed 6 nights at the Ramada Inn Limited in Franklin, TN. Everytime the maid came to clean the rooms the hall smelled like cigarettes. The limited part of the name was true....no frills. Breakfast was supposed to be from 6 - 10 am, but if you got there after 9 forget it. You had to scrape the bottom of the pan for any sausage gravy. Once they ran out of stuff they weren't quick to refill it. On a positive note, the staff was fabulous and helpful and the room was clean. We had hoped that the pool would be open, but it was still covered. Location was a good location, close to town but out of the busy area. We had a good experience in Franklin despite the crummy food at the hotel. Franklin, Tennessee doesn't have a shortage of great eating establishments and the people of the town are warm, friendly and make you feel right at home.