Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Franklin Marriott Cool Springs

User score 4.0 out of 5 See all reviews
700 Cool Springs Blvd.,Franklin, TN 37067
Book this hotel
from 119 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Apr 3, check-out Apr 4

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD

Experience Franklin, Tennessee, just 20 minutes south of Nashville, and the most prestigious address for business and leisure in the Cool Springs area. The Franklin Marriott Cool Springs is surrounded by upscale shopping, dining, and history. The Cool Springs Galleria Mall, Crescent Centre, Highwoods, Boyle, and Meridian, are within walking distance or just a short ride away. Hotel offers wireless internet access for a fee and free shuttle within 5 mile radius. Connected to the Cool Springs Conference Center where meetings can easily be accommodated with 30,000 square feet of flexible meeting space. The largest ballroom in the market is the perfect setting for a grand wedding reception or intimate social event. Lorraine's Restaurant and Stirrup Cup Lounge offer a variety of dining and entertainment options to inspire productivity and interaction at the Franklin Marriott Cool Springs.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Apr 3, check-out Apr 4

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.0 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 700 Cool Springs Blvd., Franklin, TN  37067  

 
 

Area served

Franklin, Franklin

Area airports

Nashville, (BNA), 20.00, SW, Mile

Description

Suburban - Location Type: Suburban

This property has a smoke-free policy

Amenities

  • News Stand
  • Air Conditioned
  • ATM/Cash Machine
  • Television with Cable
  • Radio
  • Shower
  • Smoke-free policy
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Safe Deposit Box
  • Ice Machine
  • Iron
  • Cribs Available
  • Rollaway Beds
  • Elevators
  • Express Checkout
  • Room service
  • Maid Service
  • Coffee Shop
  • Turndown Service
  • Kitchenette
  • Hairdryer in Room
  • Fitness room
  • Telephone
  • Internet Access
  • FAX
  • Temperature Control
  • Tennis
  • Concierge Desk
  • In Room Movies
  • Lounge
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Guest Laundromat
  • Laundry/Valet Services
  • Ironing Board
  • Outdoor Parking
  • High Speed Internet
  • Exercise Gym
  • Express Check In
  • Parking
  • Business center
  • Meeting/banquet facilities
  • TV Remote Control
  • Vending Machines
  • Video Checkout
  • TV
  • Coffee Maker in Room
  • Grab Bars in Bathroom
  • Connecting Rooms
  • Wake-up Service
  • Free Newspaper
  • Free Parking
  • Jacuzzi
  • Pool
  • Restaurant

Dining

Coffee Etc. (Items To Go)

We proudly brew Starbuck's coffee and offer an array of fresh pastry & deli treats. Enjoy a fresh cup of the world"s finest coffee or espresso and drink and relax.

Stoney River

It starts with a journey. A trip to a place you wish you really could slip off to, if you could only find the time. So relax. Escape the day. And welcome to Stoney River. Steak. Seafood. Sanctuary.

Stirrup Cup Lounge

Casual lounge and bar to watch television and visit with co-workers or family

Sol

SOL Restaurant is bringing the flavors of Mexico to Franklin in a fun, laid back environment. We focus on great fish and meat dishes, all made from scratch, with the freshest ingredients. Exciting cocktails and fabulous service are our trademark.

Red Pony

We offer a constantly evolving list of wines by the glass, appetizers, and creative cocktails. Red Pony is a great place to meet after work, have a party, or catch up with friends.

Sperry's

Specializing in Steak & Seafood, come by for an incredible dinner.

PF Changs

Attaining harmony of taste, texture, color and aroma by balancing the Chinese principles of fan and t'sai.

Boscos Cool Springs

Guests of Boscos Cool Springs can choose from chef-created daily specials, appetizers, salads, entrees, and gourmet pizzas baked in our brick oven. We offer a variety of award-winning, handcrafted beers.

Reviews from our customers

Overall score

4.0 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Response to Survey

  • Elliott Verified Customer
  • Nov 1, 2009
Would recommend to a friend!

Front Desk very cordial ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Better choices out there for the price!

  • lilredstar Verified Customer
  • Jul 28, 2009

We were in Tenn for a family wedding in near by Franklin 7/22-7/26/09. Lobby and dining rooms were really nice! However, I ... booked two kings and when I arrived was told I had two double beds. They would not make any changes and when the desk clerk found out I booked through Orbitz her attitude changed from nice to snotty.We were there for four nights... with two teenagers it was a bit tight.I asked if other rooms would be available w/ kings, she said no, not if I booked through Orbitz. I asked to stay at one of their other properties. Again, no. I decided to make due. Our room (307) was small, there were stains on the sheets & bedspread and one of the duvet covers was also ripped. The bathroom was SUPER dated! Wall paper was peeling off the walls and the mirror was damaged. The room was dusty and I don't think the maids did much during the time we were there. There were black foot prints on the bathroom floor for three days. The walls were very thin. I could hear the people next door to us coughing and sneezing. I could easily hear full conversations when in the bathroom. So not a lot of privacy. The indoor pool was smelly and we were unable to use the jacuzzi as it was being repaired 3 out of the four days we stayed there. Only one of the 2 computers in the business center had a functioning mouse. Also they had a dated clock radio w/ no MP3 charger.You would think for the rate you would have a charger and an in room refridgerators. Not! Be careful when booking. Room service was good. The food was good and they made accommodations when I ordered something that was on their menu that they claimed they no longer had. So thumbs up there. I would NEVER stay there again! If you are willing to pay $150-$200 there are many other choices at that price point that have better accommodations!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Family

Dining tip, Short Drive

Try Dotson's restaurant in near by Franklin for a great southern breakfast. It is some what of a dive but the best food ever. Also try Puckett's for lunch. Both are locally owned and will leave you happy and satisfied!


Expand full review

Score

5 out of 5

Quick tip

Very nice hotel, well located

  • Kyle Verified Customer
  • Mar 13, 2008
Would recommend to a friend!

We very much enjoyed out stay at the Mariott Hotel in Franklin, Tenn. Everyone was extremely helpful and service oriented. ... We were there for several days, and everything was well done and comfortable. The rooms were very nice and quiet. Good business atmosphere. Nice comfortable shower which I so need at the end of a day. I also thought the food/restaurants in the hotel were good as we enjoyed the breakfast buffet each morning. The dining at night was fine. Close to many good restaurants in the area. It is a relatively new business district which makes it have a nice feel. My only criticism is the workout room is not large enough and the pool was not heated. They arranged for us to workout at a nearby club that was very nice and that worked fine. I would give it 4 1/2 stars out of 5.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Drive

The town of Franklin is just delightful with it's old-timey look, full of shops and restaurants in the downtown square area. It is a 10 minute drive and worth the trip.


Expand full review


See all 4 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Drive

Try Dotson's restaurant in near by Franklin for a great southern breakfast. It is some what of a dive but the best food ever. Also try Puckett's for lunch. Both are locally owned and will leave you happy and satisfied!

--lilredstar, Ventura, CA Jul 28, 2009

Shopping tip, Short Drive

The town of Franklin is just delightful with it's old-timey look, full of shops and restaurants in the downtown square area. It is a 10 minute drive and worth the trip.

--Kyle, Dallas, TX Mar 13, 2008

Shopping tip, Short Drive

If you plan on doing some shopping, the Galleria is just a short drive away and offers the best of everything.

--Rhonda, Shreveport, LA Mar 5, 2008

See all quick tips

Reviews from our customers

Overall score

4.0 out of 5

(4 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Response to Survey

  • Elliott Verified Customer
  • Nov 1, 2009
Would recommend to a friend!

Front Desk very cordial ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

Better choices out there for the price!

  • lilredstar Verified Customer
  • Jul 28, 2009

We were in Tenn for a family wedding in near by Franklin 7/22-7/26/09. Lobby and dining rooms were really nice! However, I ... booked two kings and when I arrived was told I had two double beds. They would not make any changes and when the desk clerk found out I booked through Orbitz her attitude changed from nice to snotty.We were there for four nights... with two teenagers it was a bit tight.I asked if other rooms would be available w/ kings, she said no, not if I booked through Orbitz. I asked to stay at one of their other properties. Again, no. I decided to make due. Our room (307) was small, there were stains on the sheets & bedspread and one of the duvet covers was also ripped. The bathroom was SUPER dated! Wall paper was peeling off the walls and the mirror was damaged. The room was dusty and I don't think the maids did much during the time we were there. There were black foot prints on the bathroom floor for three days. The walls were very thin. I could hear the people next door to us coughing and sneezing. I could easily hear full conversations when in the bathroom. So not a lot of privacy. The indoor pool was smelly and we were unable to use the jacuzzi as it was being repaired 3 out of the four days we stayed there. Only one of the 2 computers in the business center had a functioning mouse. Also they had a dated clock radio w/ no MP3 charger.You would think for the rate you would have a charger and an in room refridgerators. Not! Be careful when booking. Room service was good. The food was good and they made accommodations when I ordered something that was on their menu that they claimed they no longer had. So thumbs up there. I would NEVER stay there again! If you are willing to pay $150-$200 there are many other choices at that price point that have better accommodations!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Family

Dining tip, Short Drive

Try Dotson's restaurant in near by Franklin for a great southern breakfast. It is some what of a dive but the best food ever. Also try Puckett's for lunch. Both are locally owned and will leave you happy and satisfied!


Expand full review

Score

5 out of 5

Quick tip

Very nice hotel, well located

  • Kyle Verified Customer
  • Mar 13, 2008
Would recommend to a friend!

We very much enjoyed out stay at the Mariott Hotel in Franklin, Tenn. Everyone was extremely helpful and service oriented. ... We were there for several days, and everything was well done and comfortable. The rooms were very nice and quiet. Good business atmosphere. Nice comfortable shower which I so need at the end of a day. I also thought the food/restaurants in the hotel were good as we enjoyed the breakfast buffet each morning. The dining at night was fine. Close to many good restaurants in the area. It is a relatively new business district which makes it have a nice feel. My only criticism is the workout room is not large enough and the pool was not heated. They arranged for us to workout at a nearby club that was very nice and that worked fine. I would give it 4 1/2 stars out of 5.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Drive

The town of Franklin is just delightful with it's old-timey look, full of shops and restaurants in the downtown square area. It is a 10 minute drive and worth the trip.


Expand full review

Score

5 out of 5

Quick tip

Great Room!!

  • Rhonda Verified Customer
  • Mar 5, 2008
Would recommend to a friend!

Th Franklin Marriott-Cool Springs is a very nice hotel. The beds felt like we were sleeping on clouds; so comfortable!!! The ... area was extremely clean and we felt very safe. We will definitely stay here on our next trip to Franklin.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Shopping tip, Short Drive

If you plan on doing some shopping, the Galleria is just a short drive away and offers the best of everything.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Drive

Try Dotson's restaurant in near by Franklin for a great southern breakfast. It is some what of a dive but the best food ever. Also try Puckett's for lunch. Both are locally owned and will leave you happy and satisfied!

--lilredstar, Ventura, CA Jul 28, 2009

Shopping tip, Short Drive

The town of Franklin is just delightful with it's old-timey look, full of shops and restaurants in the downtown square area. It is a 10 minute drive and worth the trip.

--Kyle, Dallas, TX Mar 13, 2008

Shopping tip, Short Drive

If you plan on doing some shopping, the Galleria is just a short drive away and offers the best of everything.

--Rhonda, Shreveport, LA Mar 5, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)